One for All and All for Ashley:

An evaluation of Ashley’s Leadership

Leadership Case Study B - Team 2
Winter 2019: LDR601
Ashley Wants to Boost Teamwork: Case Study Overview
 Question 1:

How can Ashley be

Leading

versus
a more effective Managing
team leader?
Improving Ashley’s Leadership

Immediate Short Term Long Term

Establish Trust through Connection Learn from Others in this Expand leadership repertories:
● Validate and address the Position ● Authoritative
concerns that were originally ● Democratic
presented to her Continue Coaching ● Affiliative
● Ask members for feedback ● Empower Individuals ● Coaching/Transformational
and suggestions ● Support Success
● Model Intended Culture Intentional Growth of Emotional
Clarify Expectations Intelligence
● Openly discuss the issue
● Lay out new responsibilities
● Discuss in detail how the new
process should look

Cloud, 2006; DuBrin, 2016; Goleman, 2017

 Question 2:
Inspire
What can Ashley do to Empower
get her team more Mentor
interested in Model
functioning as a team?
Increasing Interest in Teamwork
INSPIRE

● Build Morale
● Connect Authentically
● Share Anecdote
● Raise Awareness

EMPOWER
MODEL ● Establish Vulnerability
● Recognize Achievements
● ‘Live’ the Change
● Highlight Benefits
● Punishment & Rewards
● Request Input

MENTOR

● Set Direction
● Give Feedback
● Technical Problem Solving
Cloud, 2006; DuBrin, 2016; Macht & David, 2018
 Question 3:

Based on the provided

information, what is Turning up the Charm

your evaluation of
Ashley’s charisma?
Evaluating Ashley’s Charisma

Create Vision

Be ‘Colorful’

Be Sensibly Persistent

Develop Synchrony

Be Candid

DuBrin, 2016; Jayakody, 2008

 It’s all about connection.

Ashley’s ability to manage the team is a good start, but without the
ability to connect and build relationships with them she cannot
effectively lead them to change.
References
Cloud, H. (2006). Integrity: The courage to meet the demands of reality. New York, NY: Harper

DuBrin, A.J. (2006). Leadership: Research findings, practice, and skills. Boston, MI: Cengage Learning.

Goleman, D. (2017). Leadership that gets results. Leadership Perspectives, 85-96. doi:10.4324/9781315250601-9

J.A.S.K. Jayakody. (2008). Charisma as a cognitive-affective phenomenon: A follower-centric approach. Management

Decision, 46(6), 832-845. doi:http://dx.doi.org.ezproxy.sienaheights.edu:2048/10.1108/002517408108826

Macht, B. & Davis, A., (2018). Strategies to influence a quality and compliance culture. International Journal of Applied
Management and Technology. 17(1). 68-82. doi:10.5590/IJAMT.2018.17.1.06