UMAIR SAEED 9773

SHOAIB ALI 13461

SUHAIL AHMED 14687
 Since 1937, the Toyota Motor Corporation
has become one of the largest auto producers
in the world
 famous for its high-quality vehicles and
innovative technologies
 Continuous Improvement
 Respect for People.

CONTINUOUS IMPROVEMENT INCLUDES:

 Challenge
 Kaizen
 Genchigenbitsu
 Respect
 Teamwork
 Philosophy
 Process
 People and partners
 Problem-solving
 Define the competencies (behaviors/traits) employees must
have, (e.g., teamwork, attention to quality, work pace, work
ethic, continuous improvement, problem solving ability, job
fit motivation, communication, integrity)
 Hire only people who have those competencies
 Coach and then remove those individuals who refuse to
embrace your high performance culture.
 Immediate supervisors are rated as good communicators.
 Management is trusted in what it says and does.
 Communication is honest and straightforward, helping
maximize organizational and individual performance.
 Employees truly understand organization’s business strategy.
 Employees recommend organization to colleagues and friends.
 Let people tell their story.
 Bring a reality check to the table.
 Identify the true impediment
 Conflict is always negative and should be avoided
at work
 It’s a manager’s responsibility to fix problems on
her team
THE END