Вы находитесь на странице: 1из 101

3/17/2019

Course Format
Course is made up of this PowerPoint presentation
and accompanied by the small questionnaire next
to you!

Advance through the slideshow as you need by


hitting the “ENTER” key on your keyboard!

You should be able to complete within 2 hours

1. Introduction to Management System


2. The ISM Code
3. The HSC QMS
3/17/2019
Check on yourself
Please read the questionnaire and answer
the questions to your best knowledge
without consulting this presentation or an
instructor.
Be fair to yourself!
Complete it (not more than 8-10 minutes),
turn it around and continue here.
3/17/2019
1. Introduction – Management System

3/17/2019
Guidance
You can refer to :

 Agency personnel
 SOLAS
 The ISM code booklet
 HSC Quality Manual
 HSC Fleet Manual
 HSC Crew Management Manual
 Infomanager software
3/17/2019
Abbreviations

 ISM - International Safety Management System


 DOC - Document of Compliance
 SMC - Safety Management Certificate
 ISMA - International Ship Manager Association
 ISO - International Standardizing Organisation
 DP - Designated Person

3/17/2019
Management Systems

At the end of this introductory session,


participants should be able to define what is
meant by a “Safety Management System” (SMS);
It’s role in “Quality Management”;
The functional requirements of a Safety or Quality
Management System; and
Understand the requirements for focusing on the
software elements of the system rather than on
the hardware elements as in the past.

3/17/2019
What is Safety?

Safety can be defined as: -


The state in which the risk
of harm (to persons) or
damage (to property or the
environment) is limited to
an acceptable level.

3/17/2019
What is Safety?

It can also be thought of as


“Freedom from Danger”;
In the maritime sense, this
refers to freedom from
danger for the ship, the
crew and the environment.

Safe Ship Management is


the major aspect of
Quality Ship Management.

3/17/2019
Managing Safety
It is never possible to eliminate all
risk, but through careful and
systematic management of onboard
activities, we can considerably reduce
the risk of accidents occurring.
Ways to control or eliminate risks and
dangers include: -
 Following Procedures;
 Proper communication;
 Use of PPE;
 Planning & Supervision of Work;
 Training/Familiarisation; &
 Permits to Work, etc
3/17/2019
Inter-Relationship

Safety Management Systems

are 85 % of

Quality Management Systems

3/17/2019
What is Quality?
 Quality is the totality of features and
characteristics of a service to satisfy stated or
implied needs;

 Examples of features & characteristics of a


shipmanagement service are: -

– Price, Economy of Use, Experience, Safety,


Communication & Reputation.

You as crew onboard have a direct


impact on all of the above 6 items.

3/17/2019
What is Quality Management?

A Quality Management System is specifically


designed to offer independent assurance that
the supplier (SHIPMANAGEMENT
COMPANY) is capable of consistently
delivering the service to the specifications
required by the customer (OWNER OR
CHARTERER).

3/17/2019
Hardware v Software
What has the greatest effect on safety ?

 The provision of equipment (hardware), does not, in


itself make the ship safe. It merely provides that the ship
has the capabilities to prevent some eventualities from
endangering the ship.

 Of more significance, is the ability of the crew


(software) to operate a ship and its equipment in a
safe manner.

 Studies of casualties have shown, that on a number of


occasions, the human element was a major
contributing factor (up to 85%)!
3/17/2019
Hardware v Software
Previous regulations focusing only on hardware
(remember: equipment focused) include: -
 SOLAS;
 MARPOL 73/78;
 Load Line;
 ILO 147; &
 Classification Society Survey Rules.

Recent legislation (the ISM Code & STCW 95) focuses on


the ability of the shore management and crew onboard
(remember: software) to operate the ship and its
equipment in a safe manner, with continuous regard for
environmental protection.

3/17/2019
Safety Management

 Activities of shore based organization that


determines the safety policy, objectives,
responsibilities, support and controls the work
activities of the crewmembers onboard;

 It is the responsibility of all levels of a


company’s management. Its implementation,
involves all personnel in the organization;

3/17/2019
Company Objectives
Safety Management objectives of the
Companie`s are to: -
 provide for safe practices in ship operation and
a safe working environment;
 establish safeguards against all identifiable
risks; and
 continuously improve the safety management
skills of personnel ashore and onboard,
including preparing for emergencies, related
both to safety and environmental protection.

3/17/2019
In Addition

The Safety or Quality Management System


must ensure: -
 compliance with mandatory rules and
regulations; and in addition
 that applicable codes, guidelines and
standards recommended by IMO,
Administrations, Classification Societies and
other maritime industry organizations are
taken into account.

3/17/2019
Why We Have A System?
 Because most accidents occur due
to violations of basic safety
principles; or
 the failure to follow established
work instructions or procedures; or
 due to lack of proper training or
familiarization.
 Having a written system onboard
ensures that all crew are given
sufficient guidance and training to
operate the ship the way the
company wants it done, there is no
room for flexibility.
3/17/2019
Functional Requirements of a Safety
Management System

 A Safety & Environmental Policy;


 Defined Levels of Authority between and amongst Shore
and Shipboard Personnel including the Designated
Person;
 Clear statement regarding Master’s Authority;
 Written Instructions & Procedures for tasks onboard
related to safe operation of the ship and protection of
the environment;
 Maintenance, Testing & Inspection program;
 Emergency Preparedness & Contingency Planning;

3/17/2019
Functional Requirements of a Safety
Management System

 Procedures for Reporting Accidents & Non-


Conformities;
 Crew Training & Familiarisation;
 Procedures for Internal Audits, Master’s & Management
Reviews;
 Record Keeping; and
 Document Control Procedures.

3/17/2019
The 3 “C’s”
 Commitment, Common
Sense & Communication;
 These are the cornerstone
of onboard quality &
safety management;
 Communicate with each
other at all times; &
 Apply common sense to
all aspects of your work;
If you’re unsure - ASK.
3/17/2019
Commitment
Without your commitment, a Safety and Quality System can not work!

 Effective safety
management is hard work
but not impossible;
 Do not leave safety to the
Captain, Chief Engineer
and Chief Officer;
 All seafarers have a
responsibility for the safe
operation of their ship and
for pollution prevention.
3/17/2019
Recap - Management Systems

What is a Management System


?

 The application and documentation of


“Common Sense”.

 Basis for more effective management control.

 Requires commitment from the top.

 Requires total company involvement.

3/17/2019
Take a break, before you carry on! 10 minutes.

3/17/2019
2. The ISM Code

The International Management Code for the


Safe Operation of Ships and for Pollution
Prevention
or
The International Safety Management Code
or
The ISM Code
3/17/2019
Part 2 is aiming at
At the end of this session, participants: -
 should be able to state the the objective, purpose and intent of the
ISM Code;
 will have an insight into the history and relevant dates relating to
the development and implementation of the Code;
 should understand how the ISM Code translates into the
Operations Manuals onboard the ship;
 will understand the ISM certification arrangements for both
Company and ships; and
 will also be made aware of the benefits and advantages to a
shipmanagement company in complying with the ISM Code.
3/17/2019
The ISM Code - What is it?

The only internationally


accepted standard for the
safe management and
operation of ships & for
pollution prevention;
Chapter IX of SOLAS
convention;
Therefore compliance is
mandatory under
international maritime
law.
3/17/2019
Objectives of the ISM Code

• to ensure safety at sea;

• the prevention of human


injury or loss of life; and

• the prevention of damage


to the environment,
particularly, the marine
environment and to
property.
3/17/2019
Purpose of the ISM Code
Is to ensure appropriate management by shipping
companies, covering ALL aspects of their shipmanagement
operations: -

 Cargo Operations;
 Navigation;
 Machinery or Engine Room Operations;
 Maintenance;
 Testing & Inspection of Equipment of Machinery/Equipment;
 Emergency Preparedness & Contingency Planning;
 Recruiting, Selection and further training of Crew;
 Control of all documentation; &
 Supplying of Stores & Spare Parts, etc.
3/17/2019
To whom does it apply?
 Company management
from the very top
level; to
 All shore staff;
 The Master;
 Officers; and
 Ratings onboard the
ships.

3/17/2019
Intent
• The ISM Code is intended as a means of
encouraging “continuous improvement” of safety
management skills for persons within the
maritime industry, that can be applied to all
ships;

• The Safety Management System becomes a


“living” system and must allow for continual
updating through reviews, audits and a reporting
system being established between ship and
shore.
3/17/2019
Continuous Improvement
 Nothing is perfect;
 As in life, we are always striving to
make things better;
 The management system requires
that companies learn from past
experiences and take steps to
prevent the recurrence of past
problems;
 Be open to suggestions for
improvement in your work; and
 Look for ways to improve safety
onboard and report them.
3/17/2019
History
• IMO Resolution A.647 (16) - 1989.
“Guidelines on Management for the Safe Operation of Ships and for
Pollution Prevention” was the first set of management guidelines for
the marine industry.

• IMO Resolution A.680 (17) - 1991.


Recognised the need for an appropriate organization of management
to respond to the unique needs of shipboard personnel.

• IMO Resolution A.741 (18) - 1993.


A shift from the IMO philosophy of hardware regulations to the
software element of ship management.

3/17/2019
Relevant Dates
• Adopted into SOLAS in 1994.

• Mandatory for passenger ships, including high


speed craft, tankers, bulk carriers and high
speed craft carrying cargo of 500 grt and over
on 1st July 1998.

• Mandatory for all other cargo ships, and self


propelled mobile offshore drilling units of 500 grt
and over on 1st July 2002.
3/17/2019
Why the Manuals / Electronic Systems ?

 The ISM Code gives guidance only, it


does not tell the Company how to
operate their ships;
 To comply, the Company using its
specialized knowledge and
experience has written their own
Safety or Quality Management
manuals for their fleet;
 These manuals cover ALL aspects of
shipboard operations and shore
based support;
 They clearly define the way the ships
are to be operated;
3/17/2019
The Safety or Quality Management System

 Other companies manuals


may look different, but the
intent is just the same, it’s
just that different companies
operate in slightly different
ways;
 Once implemented onshore
and onboard, the system is
audited for compliance with
the ISM Code requirements;
 Once compliant, a certificate
is issued.

3/17/2019
ISM Certification
 The shipmanagement company is
issued with a Document of
Compliance (DoC), this confirms that
their management system complies
with ISM requirements;
 Each ship, upon compliance, will be
issued with a Safety Management
Certificate (SMC), this confirms that
the ship complies with the company’s
management system;
 Both certificates are valid for 5 years,
but their status is reviewed on a
regular basis.
3/17/2019
ISM Certification
 All seafarers must be aware
that without a valid SMC,
your ship will not be allowed
to trade (sail);
 A ship that cannot sail does
not need a crew - jobs will be
put at risk;
 Commitment to safety is not
a one time event, it is
ongoing everyday whilst you
are onboard and on vacation
 The ISM code applies to all
Ship managers around the
3/17/2019 globe with the same
standards and requirements!
What are the Benefits ?
 Quality/Safety awareness program for all staff;
 Significant savings in efficiency, productivity, insurance, and
an increase in profit and customer confidence and
satisfaction;
 Less exposure to critical liability claims in the event of a
major casualty
 Avoidance of duplication and waste of effort;
 Continuous improvement of the system and therefore
company performance; and

 Improvement in morale throughout the company.


3/17/2019
What are the Advantages ?
 Reduction in operational errors, therefore costs;
 Reduction of accidents to personnel;
 Protection and safe guarding of property
 Protection of our nature and environment;
 Formal control of the system and of non-conformance;
 Can be used as a marketing aid;
 International acceptance of the company’s management
standard; and

 An accepted means of interface between the Client and the


Company regarding the quality of service.
3/17/2019
Part 2 - review
During this session, we have: -
 stated the the objective, purpose and intent of the ISM Code;
 studied the history and relevant dates relating to the development
and implementation of the Code;
 explained how the ISM Code translates into the Operations
Manuals onboard the ship;
 explained the ISM certification arrangements for both Company
and ships; and
 covered the benefits and advantages to a shipmanagement
company in complying with the ISM Code.
3/17/2019
Lets make a break, before we carry on! 20 minutes

3/17/2019
Part 3 –
The HSC Quality Management System

3/17/2019
Hanseatic Shipping Co. Ltd
W a r n i n g !
• Quality & Safety Systems are living documents
that are continually updated and modified to
improve their ease of use and effectiveness;
• Any reference to the Hanseatic QMS is correct at
the time of writing this presentation;
• The information given here referring to the HSC
QMS must treated with caution, reference must
always be made to the latest appropriate
shipboard documentation or electronic stored data
when cross referencing with this presentation.

3/17/2019
ISMA

 The International Ship


Managers Association;
 Founded by HSC and four
other leading ship
management companies in
1989;
 Objective was to promote the
highest standards of safe ship
operation and environmental
protection, at a time when no
other standards for safe
shipboard operations existed.
3/17/2019
The ISMA Code

 ISMA members wrote their own guidelines for


the promotion of high quality ship
management;
 These guidelines were issued before the ISM
Code became mandatory; &
 Whereas the ISM Code focuses on the ship
(safety and environmental protection), the
ISMA Code focuses on all the major
activities of a ship management
organisation.

3/17/2019
HSC Objectives
 Closer Communication - leads to better understanding
for all concerned regarding safety & environmental
issues;
 Strict Compliance - with Company policy, mandatory
rules & regulations;
 Understanding - Company policies to ensure safety of
human life and protection of the environment;
 Accepting Criticism - on day to day working practices
both onboard and ashore; &
 Continuous Improvement - in all that we do.

3/17/2019
The Onboard Quality Management System

 Composed of: -
- The Quality Manual;
- Safety & Environmental Policy;
- Work Procedures and Instructions
(Fleet Manuals Vol 1, 2 & 3 +
Operational Procedures and
Contingency Plans Manual);
&Forms and Records.
 Think of it as a shipboard operation
& safety reference library. It is
available for use at any time.
Computerized SMS on most FM
3/17/2019
ships since 2003 (Infomanager)
Which Code applies?

 Hanseatic’s QMS complies with both the ISM Code and


the ISMA Code. Our offices and ships will therefore be
audited against the requirements of BOTH codes;
 All ships are audited in line with the ISM Code as this is
a mandatory requirement;
 Only selected ships are audited against ISMA
requirements - this is sufficient for HSC to prove
compliance;
 However, we at Hanseatic firmly believe that our
compliance with the ISMA Code produces a higher
quality ship management service to our clients.
3/17/2019
ISM Chapter 2 - HSC Safety & Environmental
Policy

 It is a statement of
Hanseatic’s commitment
to operate ships safely and
also to protect the marine
environment;
 We also make a
commitment to you as our
crew onboard that we will
extend all possible support
in order to ensure that your
ship is a safe and healthy
place to work;
3/17/2019
HSC Safety & Environmental Policy

In order to meet our


commitment, we require
all our seafarers to follow
all instructions/procedures
provided in our Quality
Management System.
Only this way can we be
sure that our ships are
operated to consistently
high safety and pollution
prevention standards.

3/17/2019
HSC Safety & Environmental Policy

 Each policy is signed


by the HSC senior
management; &

 It is available in
various locations
around your ship;

 Study it and
remember what it
stands for.

3/17/2019 (It is a key question in every audit!)


ISM chapter 3 – Responsibilities & Authority

 Anyone within the


Company who has a task
related to safe ship
operations, must have
their duties &
responsibilities defined;
 This also includes any
persons who, should they
do their job wrongly, could
cause an accident;
 It therefore applies to all
crew onboard the ship.
3/17/2019
Responsibilities & Authority

 Refer to Fleet Manual Vol 3,


Chapter 3, Appendix 01
where main duties and
responsibilities for all crew
onboard ship can be found;
 It is YOUR responsibility to
know what others expect of
you when you work;
 If you have questions,
address them to your Head
of Dept.
3/17/2019
Responsibilities & Authority

 Responsibilities & Duties are stated in


order to avoid misunderstandings, avoid
duplication of work and to ensure that all
tasks are completed by the appropriately
trained and competent crewmember;
 They cannot be changed without the
permission of the Company;
 Dept Heads are responsible for ensuring
compliance.

3/17/2019
ISM chapter 4 – Designated Person

 Is the person
onshore that has
been placed in
charge of monitoring
the safe operation
and pollution
prevention activities
of all the vessels
under management.

3/17/2019
Designated Person

 He has direct access to the


highest levels of company
management;

 He is also responsible for


ensuring that the
management makes
adequate resources and
shore based support
available to the vessels.

 Knowing his Name and


Contact details is essential!
It is a key question in every audit!
3/17/2019
Designated Person

 He is part of the QMS Dept and is


“your link” between the ship and
the shore;
 He is your point of contact if you
require any assistance regarding
safe ship operation or pollution
prevention;
 He has the technical expertise of
Hanseatic behind him to help
answer your questions relating to
the implementation or compliance
with the HSC Quality Management
3/17/2019
System onboard.
HSC Designated Person (DP)

Captain David Bell

3/17/2019
ISM chapter 5 - Master’s Responsibility

 To implement and maintain the


HSC Quality Management
System onboard the ship;
 To ensure that ALL crew
understand and follow the
company instructions;
 To manage all activities onboard,
ensuring safety and pollution
prevention at all times; and
 To motivate crew to constantly
improve and demonstrate their
safety knowledge.
3/17/2019
Master’s Responsibility

 the Master must verify that ALL


Company requirements are
followed;
 that he carries out a review of
the Quality Management System
during each contract onboard.

3/17/2019
ISM chapter 5.1.5 - Master’s Review

 Refer to Quality Manual Chapter 1, Section 3.5.1 (v);


 As the system is a “living system” that is constantly
capable of improvement, the Master through the
Shipboard Management Committee is required to
provide feedback to the Company regarding the
effectiveness of the system onboard;
 As it is the ship’s crew that follow the system on a
daily basis, he is best placed to give detailed
information regarding areas for improvement.

3/17/2019
ISM chapter 5.2 - Master’s Authority

 Refer Quality Manual Chapter 1, Section


3.5.1 (i);
 The Master is issued “over-riding authority”
in matters relating to Safety, Pollution
Prevention & Requesting Company
assistance as required!

3/17/2019
ISM chapter 6 - Resources & Personnel

 It is Hanseatic’s responsibility to
supply crew that are qualified,
certified for the rank and
medically fit;
 The Master must be properly
qualified for command; and
 Hanseatic also makes available
resources for training and
upgrading of crew knowledge.

3/17/2019
ISM chapter 6.3 - Onboard Training &
Familiarization

 All seafarers must be


familiarized with the ship,
the safe operation of
equipment onboard and
their duties/responsibilities
under our Quality
Management System;
 In order to achieve this,
onboard training must be
carried out regularly.
3/17/2019
Onboard Training

 Training must not be limited


to Fire & Boat drills;
 It must include the correct
use of all machinery and
equipment onboard as well
as;
 The training of crew for their
next rank; &
 All onboard training is to be
recorded (Master’s File 3.7).

3/17/2019
ISM chapter 6.5 – shore based Training

 Hanseatic is responsible for


providing training which
may be required in support
of the QMS;
 Training Requirements for
ship’s crew must be
identified and reported on
the Appraisal Report (Form
22);
 HSC Agencies will then
arrange training during the
vacation period.
3/17/2019
ISM chapter 7 - Procedures & Work
Instructions

 Clearly states how HSC wants


the ship to be operated;
 Contains: -
- Details of Responsibilities;
- Instructions on how to carry out
critical tasks in order to promote
safe ship operations and protect the
marine environment;
- Record Forms and Checklists
- Good safety advice.
3/17/2019
The Quality Manual

 Presents a general overview


of the Quality Management
System;

 Known as the “what”


manual;

 Describes, in general, what


management controls the
Company has put in place,
to meet the ISM Code
requirements.
3/17/2019
Fleet Manuals

 Know as the “how”, “who”, “when” &


“where” manuals or the shipboard
operations manuals;
 Fleet Manual Vol 1 contains
information on Safety & Risk
Management;
 Volume 2 contains information
relating to the Technical Management
of the vessel; &

 Volume 3 contains information


relating to General Onboard
Administration and Cargo Matters.
3/17/2019
INFOMANAGER (IM)

In 2003 HSC has introduced an electronically based SMS on


most vessels of the FM fleet which is deemed to greatly reduce
the paperwork on board our ships.

Alterations and amendments in Forms and Procedures


will be updated directly and are immediately available online.
IM becomes an approved “controlled” tool!
Manuals, on vessels equipped with IM will automatically become
uncontrolled.
Any printout from IM will be an uncontrolled document!

3/17/2019
Operational Procedures & Contingency Plans

 Part general and part ship


specific;
 To be reviewed by shipboard
management committee and
any suggestions or
requirements for change
must be presented to the
QMS Dept and/or Designated
Person.

3/17/2019
Operational Procedures & Contingency Plans

Contents:
 Operational Procedures;
 Cargo Handling Procedures;
 Distress Message Transmission;
 Fire Detection & Protection
System;
 Security Procedures;
 Emergency Contingency Plans;
 Resource Conservation;
 Mooring & Mooring Winches; &
 List of Essential Equipment.

3/17/2019
Record Keeping - Master’s File 5.2

 It is necessary to keep a record of


all activities that have been
undertaken as part of the QMS;
 Can use reports, forms, checklists
and log book entries;
 Required by any Quality Assurance
System as it provides evidence
that the system has been followed
correctly;
 Auditors will examine samples of
shipboard records during the audit.
3/17/2019
Record Keeping
 In the event of an accident,
investigators will look for the
“paper trail”;
 Documents in a chronological order
showing what, when, how, who,
where and why things happened;
 Good records will help protect the
parties that you represent from
un-necessary claims;
 More importantly, they will show
that you acted with due diligence.
3/17/2019
ISM chapter 8 - Emergency Preparedness

 Even on the best managed


vessels, things can still go
wrong;
 Crew must be confident to
respond to any type of
emergency situation;
 There are programs for
emergency drills and
training in the use of
emergency equipment.
3/17/2019
ISM chapter 9 –
Reporting & Analyses of Non Conformities,
Accidents & Hazardous Occurrences

 Onboard safety will only get


better by reporting what
has gone wrong and then,
making changes to improve
things;
 You must report ALL non
conformities, accidents and
hazardous occurrences to
your Dept Head.

3/17/2019
Non Conformities

Defined as:
 An event where something
or someone has not complied
with an element of the HSC
QMS; not in accordance with
system or procedure
 It maybe potentially
hazardous and requires
improvement to prevent
recurrence;
 Usually highlighted as a
result of an inspection.
3/17/2019
Accidents

Accidents are defined


as “unexpected
happenings where
someone is injured,
something is damaged
or pollution has
occurred”;

3/17/2019
Hazardous Occurrences (Near Miss)

 Are situations that have


the potential to become
accidents;
 This time we were lucky,
the danger was identified
before it resulted in an
accident;
 Next time, under different
circumstances, it might
become an accident!

3/17/2019
Hazardous Occurrences (Near Miss)

 Occur frequently in
everyday life;
 These are the situations
that we must learn from;
 This time, no injury,
damage or pollution
resulted, however without
improvement - who
knows what will happen
the next time?
3/17/2019
ISM 9.2 – Corrective Actions

 The work instruction or


procedure may require review,
amendment or updating;
 More supervision or training
maybe required; or
 Better quality equipment may
need to be provided;
 Whatever corrective action is
decided, it must prevent
recurrence of the original
3/17/2019
deficiency.
Benefits of Reporting

 Lessons are learnt, updates and


changes to the system are made
and passed on to other vessels
within the HSC fleet;
 Statistics can be compiled and
provided to 3rd parties upon
request, promptly and accurately!
 Reoccurrence might be avoided on
other ship under HSC management

3/17/2019
ISM chapter 10 - Maintenance of the Ship
& Equipment

 Planned Maintenance
Systems are in place on
your ship to ensure that:
- The ship and all onboard
equipment is kept in good
operating condition;
- Standby equipment is
regularly tested and ready
for immediate use.

3/17/2019
ISM 10.2 - Inspection & Test

 Routines for the inspection and


testing of all shipboard
equipment are in place;
 Ensure that these routines are
followed and records of
inspection & test are maintained;
 Any deficiencies discovered must
be reported to HSC and rectified
as soon as possible.

3/17/2019
ISM 10.2 - Reporting of Maintenance Non
Conformities

 Machinery failure, repair or


maintenance must be
reported to the Technical
Superintendent;
 Only if the equipment
failure affects safety of the
ship or pollution
prevention, should these
deficiencies be reported to
QMS using forms 106/107.
3/17/2019
ISM 10.3 - Critical Machinery/Equipment

 Is identified as “machinery, the


sudden failure of which may
place the ship or the crew in a
hazardous situation”;
 The RMS provides specific
maintenance aimed at
promoting the reliability of all
equipment and systems
onboard the ship.

3/17/2019
ISM chapter 11 - Documentation

 All management systems


involve paperwork;
 Instructions, records,
checklists & requisitions, etc;
 Also includes maker’s
instructions and ship’s
plans/drawings;
 Effective document control
helps keep all this paper in
order.
3/17/2019
ISM 11.1 - Document Control

 Control is exercised to ensure


that ALL information in use
onboard is the latest edition;
 Changes to any documents
are reviewed and approved by
authorized persons;
 Obsolete documents must be
removed.

3/17/2019
Copying Controlled Documents
 Copies of selected pages can be
made for training purposes;
 i.e. duties/responsibilities or
specific procedures;
 Any copied documents MUST be
clearly marked
“UNCONTROLLED”;
 Copied pages are to be used for a
short time only and then disposed
of.
 Printouts from Infomanager are
uncontrolled documents
3/17/2019
Directives & Circulars

 Issued by individual departments within HSC;

 Advises manual holders of the parts of the


system that have been updated or revised;

 As such, the information contained in the


Directive or Circular supersedes all the
applicable contents within the manuals;

 For ease of reference, Masters must indicate


sections of the manuals that have been
superseded by a Directive or Circular.

3/17/2019
Directives & Circulars

 Printed on blue and green paper &


kept in a separate file for ease of
reference;

 Crewmembers must review all


latest Directives & Circulars
(Master’s File 5.2) upon re-joining
the vessel - this will bring you up
to date with latest revisions;

 Directives and Circulars are


incorporated into the QMS at the
end of each year, so as to reduce
constant revision of the system.
3/17/2019
ISM 11.2 - Documentation

 Hanseatic has established a filing


system for your ship;
 Ensure that all files, documents
are labeled and stored in the
correct location. Refer to FM Vol 3
Ch 2 - Senior Officer’s Files;
 Filing cabinets or lockers must be
clearly labeled, this will make
reference easier and assist with
onboard organization.

3/17/2019
ISM chapter 12 - Company Verification,
Review & Evaluation

 Company confirms the


effectiveness of the system
by performing audits;
 Quality & Safety Officers
will audit your ship at least
once per year;
 An audit is a means of
comparing the actual
practice onboard against
the written procedures.

3/17/2019
ISM 12.1 - Audits

 Any discrepancy between actual


practice and written procedure
will be noted as a Non
Conformity and will require
corrective action to remedy the
deficiency;
 Internal Audits are useful tools
for identifying system
weaknesses and for ensuring
continuous improvement.

3/17/2019
ISM 12.2 - Management Review

 After a series of shipboard


audits, patterns of non
conformity can be established;
 These are used by
management to review the
effectiveness of the system;
 Other data used includes
Master’s Reviews, Accident &
Hazardous Occurrence Reports,
3rd Party Audit Reports, etc.

3/17/2019
ISM 12.2 - Management Review

Once the Company is aware


of their areas of weakness,
they can decide on the best
form of corrective action:
 Amend the written
instructions;
 Increase supervision;
 Ensure crew are properly
trained/familiarised; &
 Make sufficient resources
available for the above.
3/17/2019
ISM chapter 13 - Certification, Verification
& Control

 A copy of the DoC must be


available onboard the ship;
 The original SMC must be
available onboard the ship;
 Both certificates are trading
certificates

3/17/2019
The Hanseatic Quality Management System

You have just completed a basic introduction


into:
The 13 elements of the ISM Code; &
How the 13 elements have been incorporated
into the Hanseatic QMS.
In order to become fully familiar with the QMS,
you must make time onboard to read the
manuals / consult Infomanager and apply what
you read.

With the knowledge you have now, please take


the questionnaire and check on all questions
3/17/2019 again!
Finally

We hope you will find this course useful and we could


enhance or review your knowledge about ISM!
If you have any comments please write them down and
send them to the HSC Crew Operation Manager!
Thanks for participating and we wish you always safe
sailings!

3/17/2019

Похожие интересы