Reju Asoke Clinic by Q Medical Center Co.

, Ltd
a world class alternative medical clinic
with Rejuvenation and Alternative in Medicine services.
 Personal
Information
Name: Ms. Jeljit Mattamara
Positions:

• Customer Relationship
Management
• Assistance Director of
Marketing Department
 Personal Background..
Education : Bachelors of Law , Bangkok University ..
Work Experience
Organizati
onal
Structure
Employee Relationships
Organizati
onal
Structure
Organizational Culture
Work Schedule
HR Practices
HR Planning

• A manpower system
– Forecast demand and supply of employees
– Limit the number of employees required
 (only recruit when facing labor shortages)

– Hire temporary workers if needed for short

period
• Promotion
– Outstanding performances
– Potential to perform in higher position

 H R R e cru itin g

Internal Recruiting:


• First priority- The employees within the

organization
• Motivation- More opportunity
• Promotion- Competitive within the organization-
higher performances
• Pull Strategy
H R R e cru itin g
H R R e cru itin g
HR Recruiting
 H R S e le ctin g
 3 main steps:
 1. First interview
 - Compare profile
with job specifications
 2. Second interview
 - Qualified employees
 - Interview managers of
the department

 H R S e le ctin g
 3 main steps:
 3. Selecting qualified
employees
 - Working on probation
period for 119 days
 - Appraise again by
managers
 - Recruit as a full time
employees

Training and
Development
• Attend orientation
• Introduce about company’s mission,
vision, goal and cultures
• Introduce each managers of each
department
• On the job training
– Work in a real situation
– Adapt and solve problems that
may occur at work
Training and
Development
At Q Medical Center:


• Specific-skills are required

• Employees are sent out for related trainings or
take extra courses
• Also trained by coaching and monitoring methods
• “Product Knowledge” seminar
– Educate employees about new products
– Be able to fully explain to customers
correctly with confident
– Create a good image for the company



Compensation and
Rewards
Compensation and
Rewards
Performance
Management
Probation Evaluation
Performance
Management
Different
System-ba
sed C
Employee Relationships
<< Problems or Issues
 Thank You
Reju Asoke Clinic by Q Medical Center Co., Ltd
a world class alternative medical clinic

..Q&A..
with Rejuvenation and Alternative in Medicine services.