

Presented By: Group A

#01,#10,#11,#29,#04

Presented To: Mam Aqsa

 Achieving efficiency and
effectiveness

 Content
 Information system
 Efficiency and effectiveness
 IS budget
 Performance measure
 Customer satisfaction and employee satisfaction
 Regularity complaint
 Information system

 Information system is a combination of people,
hardware, software, communication devices
,network ,and data resources, that process data and
information for a specific purpose.
 With the help of information system enterprises and
individual are able to use computer to collect, store,
process, analyze, and distribute information.
 Types of IS

 Management information system
 Collection of people, procedure, database
 And devices that provide routine information to
managers and decision makers
 Examples spreadsheet, oracle corporate performance
management
 Transaction processing system
 Support operation and updates operational
databases
 Example ATM, Accounting system
 Types of IS

 Decision support system
 Support management
 Decision modeling , scenario building
 Examples
 Enterprise decision maker
 What is?

Efficiency
Effectiveness
 Efficiency

Is doing things right
How to Do?
Organizational efficiency is
the organization's ability to implement
its plans using the smallest possible
expenditure of resources
 Example

So let’s take an Example to help us Explain
Efficiency.
Suppose a clothing factory has three
Machines to help Sew the Clothing. The
Machines can produce 100,75 and 50 clothes
Sequentially in One week.
In this Example the most Efficient option is
the One that result in 100 Clothes. Because
it’s produces more products in less Time.
 ACTUALLY--

“EFFICIENCY deals
with Minimizing waste.”
To getting More Output.
 Efficiency

4 Elements:
Getting Maximum Output with
Minimum Input
Takes into consideration the present
state
Doing things consistently
Focuses on process
 Effectiveness

Is doing the Right things.
What to Do.
Desire Ability of process to achieve the
Target
Effectiveness is far more
important than efficiency. Effectiveness
describes getting to an outcome – even if it
takes longer.
 EFFECTIVENESS

Effectiveness is Doing the right things
in the right way at the right time.
In general, Effectiveness is making the
right decisions and Implementing
them.
It is Simpler concept of Being able to
achieve a desired result.
 Example

An Employee Who works on the Sales Floor.
If he’s Effective, he’ll make sales Consistently.
If he’s ineffective, he’ll struggle to force
customers to make a purchase.
Companies measure Effectiveness often By
Conducting Performance review. The
Effectiveness of a workforce has a bad impact
on the Quality of Company’s Product or
Service.
 ACTUALLY---

“EFFECTIVENESS deals
with Degree of Success.”
For achieving goals.
 Effectiveness

4 Elements
Measures if actual Output meets Desired
Output.
Takes into Consideration the long term
Strategy.
Having Desires or Innovative ways of
working.
Focuses on Results.
 EFFICIENCY

RESOURCES PROCESS OUTPUT

EFFECTIVENES

TARGET
 Ways to improve Organizational
Efficiency and Effectiveness

 Better Communication
 Interaction
 Leadership
 Adaptability
 Positive Environment
 IS BUDGET:

 IS budget is the total cost spend on the whole process
of information system through the phase of planning
to evolution.
 It includes the capital budget techniques:
1. Evaluating
2. Terminating
3. Auditing
• It also known as “Information system investment”.
 MIS:

 MIS stands for Management Information System.

 The capital techniques handled by MIS.

 MIS personnel and management executives indicate

that capital budgeting has an effective impact on IS
investment, and simple techniques such as payback
period and cost benefit ratio are preferred over more
sophisticated discount cash-flow.
 Advantages of Budgeting
in IS:

 Gives the control over money through out the
Process.
 Keep focused on more prioritized Goals.
 Help the organization in its spendings and savings.
 Enables the organization to save for unexpected
costs.
 Provides with an early warning for potential
problems.
 Enables to produce extra money.
Performance Measurers:

Definition:
Performance measurement is the process of
collecting, analyzing and/or reporting information
regarding the performance of an individual, group,
organization, system or component.

 What it does?

Performance Measure is generally defined as regular

measurement of outcomes & results which generates reliable
data on the effectiveness & efficiency of programs.
 Resources:

 Resources of performance Measure are include......
1. Human Resources
2. Employee Time
3. Funding
 These resources are used to conduct activities
and provide servicses.
Introduction of Regulatory
Compliance

Regulatory means policies or rules and
compliance means incorporating
standards that conform to specific
requirements.
 Performance Terms:

 These are objectively measurable indicators to monitor
the development of information objectives, performance
activity or are aimed directly at the customer.

• It is a measurable indicator that is used to determine the

quality, quantity and financial category of a product
developed by IS.

• IT management is effective and beneficial if the

information system supports achieving business goals
and optimal business processes.
 Definition

Regulatory compliance is an organization’s
adherence to laws, regulations, guidelines
and specification relevant to its business.
It is the regulations a company must follow
to meet specific requirements.
 
Its like the organization’s commitment to
help our customers not only leverage our
technology to improve product quality but
also meet the challenges of meaningful use.
It has become more prominent in a variety of
organizations.
 Examples

 Dodd-Frank Act
 Payment Card Industry Data Security
Standard(PCIDSS)
 Health Insurance Portability & Accountability
Act(HIPAA)
 Federal Information Security Management
Act(FISMA)