STRATEGIES OF DEALING WITH

THE MILLENIALS AND THE Z GENERATIONS

Agustinus Ngadiman
March 23, 2019
What is generations?

The entire body of individuals born and

living at about the same time:

A group of individuals, most of whom are

the same approximate age, having similar
ideas, problems, attitudes, etc.
Within generations can be just as great as the
differences across generations, and the
youngest and oldest within a commonly
defined cohort may feel more in common with
bordering generations than the one to which
they are assigned.
 What Shaped You?
1. National Events
2. Music
3. Technology
4. Values
5. Relationships
6. Parental Expectations
7. Other?

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 What is this all about?

1. Each of these generations have been impacted by

various events that shape who they are and how they
work

2. We need to understand what motivates the various

generations and how we can work together

3. Stereotypical experiences and perceptions of each

generation help us to understand perspectives

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 2. A New Generation Gap
The term Generation Gap was used mostly to
describe conflicts between parents and
children, teacher and students.

Today, the “Gap” has more of a presence in the

classroom, where teachers and students from
different generations are finding it difficult to
work side by side because their experiences,
goals and expectations are different”.
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GOVEXEC.com
 The Challenge
"Managing multigenerational students is an
art in itself. Young learners want to make a
quick impact, the middle generation needs
to believe in the mission, and older
generations don't like ambivalence. Your
move."

Harvard Business School "Working Knowledge“ newsletter,

April 2006: "Can you manage different generations
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 Generation Gyration Era

Traditionalists 1925-1945

Baby Boomers 1946-1964

Generation “X” 1965-1979

Millennials 1980-1999

Generation Z 2000-2010
8
 Characteristics Traditionalists Baby Boomers Generation X Millennials
Born 1925-1945 Born 1946-1964 Born 1965-1980 Born 1981-1996
Age Span 66 to 86 years old 47 to 65 years old 31 to 46 years old 16 to 30 years old
Traits Conservative Idealistic Pragmatic Confident
Believe in Discipline Break the rules Self-sufficient Well-educated
Respect for authority Time stressed Skeptical Self-sufficient
Loyal Politically correct Flexible Tolerant
Patriotic Media/Info/Tech savvy Team builders
Entrepreneurial Socially/politically
conscious
Defining Events Great depression Vietnam War Missing children School shootings
World War II Woodstock Latch Key Kids Terrorism
Korean War Watergate Computers in school Corporate scandals
To Them Work Is If you want a roof and An exciting A difficult challenge To make a difference
food…. adventure
Work Ethic Loyal/dedicated Driven Balanced Eager but anxious
Employment Retirement Second career Work/life balance Unrealistic
Goals
Education A dream Birthright Way to get to an end
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A given
Communication Face to face Telephone Email IM/Text messaging
 Summary of Characteristics

Traditionalists Boomers Xers Millennials

Practical Optimistic Skeptical Hopeful and
Always at work Want recognition Confident and optimistic
Sense of entitlement independent Unwillingness to
commit

Patient, loyal and Teamwork and Self-reliant and Meaningful Work

hardworking cooperation techno literate Moral mindset
Difficulty with change Do not accept Adaptable to Social activism
change change Subjective view of
Objective sense of Immediate reality
right and wrong gratification
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Respectful of authority Ambitious Risk-taking Value diversity and
Values
1. Honesty is important
Generation Z
2. Very conscious about the
environment and world events
3. Have a positive outlook
4. Embrace flexibility
5. Health conscious
6. Family oriented
7. Work-life balance
Attributes
1. Can receive and send multiple sources of
Generation Z information rapidly
2. Screen oriented
3. Are true digital natives but…prefer face
to face communication
4. Want to be taken seriously
5. Admire transparency
6. Exceptionally resilient
Work Style
1. Salary is a motivator
Generation Z 2. Stability important
3. Advancement is important
4. Expect to work for themselves one day
5. Demonstrates an intensive work ethic
6. Entrepreneurial
7. Multi-taskers
8. Want feedback
 The Way they See the World
Traditionalists Boomers GenXers Millennials
Outlook Practical Optimistic Skeptical Hopeful
Work Ethic Dedicated Driven Balanced Determined
Respect for Seniority and Similar to Authority Test it out,
Authority Tenure Traditionalists; figures are to search for the
they’ve earned it be tested and right one
viewed with
skepticism
Leadership by Hierarchy Consensus Competence Pulling
together
Relationships Personal sacrifice Personal Reluctance to Inclusive
gratification commit
Turnoffs Vulgarity Political Cliché, hype Intolerance
 Perceptions of Parents
1. This generation loves their parents
2. Thinks they were great parents
3. Share their values, like their music
4. Have no desire to “get away” from their parents when they go to
college ke other generations.
5. When they need something – they ask the parents first – go to
them for help
6. Parents want to help them and protect them
7. College is a new “unknown” and parents are nervous – we need
to waylay their fears
 Millennial College Experiences
1. Multiple options – state, private, proprietary schools, community colleges,
dual and concurrently enrolled, middle college, etc. (Where does one start
and another begin?) make the choice by “what’s best for me.”
2. Fast paced learning
3. Group activities (learning communities, peer tutoring, service learning,
supplemental instruction)
4. More assumed responsibility from colleges for the social issues of students
(before, faculty weren’t concerned)
5. Don’t want or need silence to concentrate – freaks out the librarians
6. All possible content is on the internet – need process and skills-based
7. Get out as fast as you can
 Things That Work
1. Mini learning communities in class
1. Break up first time and in the same group for the
entire semester
2. Exchange phone numbers, emails, etc.
3. When one is absent, someone from the group calls
4. Engages them in the group and thus in the class
2. Teacher conferences
Get to know the student and student get to know the
faculty – makes a difference
 What’s Next?
Digital Natives (Gen Z) (born 1996 or after) enter the
scene starting in 2014:
1. More ‘knowledgeable’ about technology than
instructors have been
2. Technology is how they connect with their friends,
perform research, and feel at home
3. When combined, Millennials & Digital Natives
out number Baby Boomers by 2.4 million people
in North America
4. Multi-tasking isn’t a concept – it is the only way!
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The differences exist so....

DEAL WITH THEM!

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 Create Understanding and Build Rapport
1. Start creating classroom environment on the first
day. Smile and look at the class while talking
2. Group the students by their interest and giv
differentiated assignments relevant to those
interest.
3. Take time to learn about the students’ values by
asking questions and enganging discussion \share
your own values, interest and experience
4. Offer opportunity for interpersonal involvement
Challenge students to be analytical and
Creative
1. Pose questions that gauge students
learning of terms, concept, principles
2. Create guiding questions for students
to answer on their own
3. Provide problems and case studies
4. Don’t be afraid to aske help with
technology
Engage Students with Technology
1. Incorporate computer games and design
programs an instructional technique
2. Create digital learning environment by
using on line technology
3. Integrate technology into course lecturers
Create Opportunity for Active Learning
1. Develop opportunities for experimental
learning split the class into two or more
groups and simulate a formal debate
2. Create opportunity for peer instruction
and evaluation
3. Don't be afraid to break from the
curricula to discuss current events
 Transparency
1. Transparency clarifies expectations.
Motivation, and necessary actions.
2. We should be able to answer “why” an
assignments or task is relevant, important
to one’s ability to think critically
3. Provide insight into pedagogical
approaches and includes them in decision-
making
Sell-awareness, Reflection, and Acceptance
Feedback
1. We may assess students to be lay,, defiant,
lacking in organizational skills, or
suffering from anxiety.
2. Our jobs is to make them able to develop
their own self-awareness, self-reflection
nd self-evaluation
On Board Quickly and with Attention

1. Quick responses are what they

need
2. Share information about curricula
and the courses to the new
teachers
Get Technology into their Hands as
soon as Possible
1. Digital natives have been in our schools, so by
now new teachers ‘ technology should be
seamless
2. Me sure their email accounts are ready for them.
3. Provide immediate access to and train ing in
grading and communication system for students.
4. let them know what digital tools and software
program are available to them
Support them with Coach
1. Having someone to listen to, questions,
and collaborate with also help us feel
connected and supported practice.
2. Does your school have coaching or
mainspring program for teachers
3. The new generations want to be seen s
valued and have members to bounce
ideas off to create change
New teacher, Aspiring Leaders
1. Many millennials are eager and ready
for learning and opportunities
2. Millennials are globally minded,
want to male difference in their work,
and need the tool to do that.
Ground Pedagogy in Principles
1. Engaging Interest
2. Encoding important information
3. Evaluating Progress
4. Elaborating meaning
Good Teaching to Enhance Good
Technology, Not Replace Good Teaching
1. One way of adapting the classroom is
to integrate technology as a learning
tool, not as a replacement for effective
teaching.
2. There are many established and
emerging instructional technology
that can be used effectively
What Next?

• Kurangi “cognitive load” peserta! Cukup 1 diskusi per modul.

Tapi, optimalkan fungsi diskusi di setiap Kegiatan Belajar dan
tes serta drill y di setiap akhir MK.
Guru Hebat:
Bukan yang
banyak omong
tanpa bukti
Guru Hebat:
Bukan yang
senang
dipuji dan
obral janji
Guru
Hebat: Guru biasa selalu
Bukan menjelaskan
senang
dipuji dan Guru baik
tidak mendemonstrasikan
pernah Guru hebat
memberi
menginspirasikan
bukti
 SMART
TEACHER
=INSPIRING
TEACHER
 SMART TEACHER

KONSTRUKTIF
 INSPIRATIF
 KOOPERATIF/KOLABORATIF
 KREATIF-INOVATIF
 REFLEKTIF
Thank You!

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