EFFECIENCY DEPARTMENT

MUHAMMAD TAREQ AZIZ

LOGISTIC
BUSINESS
PROCESS
basic logistic
LOGISTICS BUSINESS PROCESSES
MANAGE PROCESS
SET SET DIRECT
DIRECTION STRATEGY BUSINESS

CORE BUSINESS PROCESS

DEVELOP GET FULFILL SUPPORT
SERVICES ORDER ORDER SERVICES

SUPPORT PROCESS
HUMAN RES. FINANCIAL INFORMATION MAINTENANCE
MANAGEM ACCOUNTING TECHNOLOGY MANAGEMENT

CIMOSA
LOGISTICS BUSINESS PROCESS
MANAGE PROCESS
SET SET DIRECT
DIRECTION STRATEGY BUSINESS

Cost Reduction
Capital Reduction
Service Improvement
Cost Leadership
Service Leadership
Inventory Management System
Warehouse Management System
Supply Management System
Transportation Management System
Customer Response Management System
LOGISTICS BUSINESS PROCESS
CORE BUSINESS PROCESS
DEVELOP GET FULFILL SUPPORT
SERVICES ORDER ORDER SERVICES

Trucking Long Haul

Trucking Last Mile
Freight Forwarding
Warehousing Sales Door To Door
Maintain Existing Select Modes Of Transport
Shipping Routes, Maintenance, Region Services
Express Customer
Loading & Unloading
Consolidation
Legal Activity (Custom Clearance)
Cross Docking
Sort Items
Product Amount Stock

Transfer Knowledge about Logistics

Order to Cash Trucking (as an example fo logistics business process)

OPERATION
SALES ACCOUNT TO ADMIN UJP
& HSE
Mencari calon customer, Detail order, packing list, Road Hazard Survey Cek ketersediaan unit Menerima pengajuan
melakukan prospek cust planning ooperation dan driver, pengajuan UJP & menyampaikan
(memenuhi kebutuhan UJP pada kasir
cust), pricing, negosiasi

DRIVER DRIVER DRIVER DRIVER DISPATCHER

Kembali ke pool dan Tiba di gudang bongkar & Tiba di gudang muat & Menerima surat jalan, Mencari Unit & Driver ,
menyerahkan dok. meminta ttd surat jalan. menerima surat jalan dari &menuju gudang muat pre trip i-view, memberi
perjalanan ke Tim POD cust. surat jalan

ADMIN ADMIN
TIM POD ADMIN POD ADMIN LOG
OFFICER OFFICER
Memeriksa kelengkapan Memeriksa kelengkapan Mengecek dok (per Memeriksa kelengkapan Menerima tanda terima
dokumen yang dibawa dok & melakukan update pembagian cust), rekap dok, membuat invoice  invoice dr kurir 
driver di DSM billing kirim invoice ke cust menerima informasi uang
masuk dari tim AP,
mencocokan dengan
invoice customer
LOGISTIC
BUSINESS
PROCESS
logistics market in
Indonesia 2019
LOGISTICS
MARKET IN
INDONESIA
2019
“ Over USD 46 Billion of Investment Opportunities ”
IDR 6.9 T potential revenues

Adapted from Supply Chain & Logistics Review (Maret XXII – 2019) Edition
The Role of State-Owned Enterprises to Attract Foreign Investment
Presentation by Rini Soemarno Minister of State-Owned Enterprise Mandiri Investment Forum , Jakarta 31, January 2019
Adapted from Supply Chain & Logistics Review (Maret XXII – 2019) Edition
LOGISTICAL BUSINESS CHALLENGE
“ The logistics costs are still high and
continue to increase. Indonesia's
logistics costs reach 24 percent of GDP
whereas if Indonesia want to compete,
ideally the value is at 15 percent of
GDP. ”
ROAD
TRANSPORT
Tolls highway tariff for freight transport increased
AVIATION
Airline cargo tariff rose from 19% - 325%
Averaged (60-112)%
MARITIME
- Ineffecient Indonesian port services which
have an impact on long dwelling time
- Inter-island logistics shipments still use
small ships' direct shipping
Adapted from Supply Chain & Logistics Review (Maret XXII – 2019) Edition
LOGISTIC
BUSINESS
PROCESS
other logistics company in
Indonesia
 Damco Indonesia, Meratus Line, NYK Line Indonesia, OOCL, Tanto Intim Line, Temas Line, dan
SHIPPING Samudera Shipping

CARGO Garuda Cargo International dan TNT (PT Skypak International).

TRUCKING Dunia Express Transindo (DET) dan Puninar Jaya

FREIGHT
APL Logistics, CKB Logistics dan Kamadjaja Logistics
FORWARDING

WAREHOUSING
Ceva Logistics, DHL, Linfox Logistics dan YCH Indonesia.
& DISTRIBUTION

COURIER &
Cardig Express Nusantara, FedEx/RPX, JNE, TNT, TIKI, dan Pandu Siwi.
EXPRESS

DISTRIBUTOR Indomarco, Anugrah Argon, dan Atri Distribusindo.

 Services Company
MARKET CAP. Infrastructure, utilities and transportation sectors
CODE (in Trillion IDR) Transportation sub-sector
1 TAMU 16,76 based on industrial classifications set by the IDX called JASICA (Jakarta Stock Exchange Industrial
Classification)
2 GIAA 12,73

3 BIRD 8,50
1
4 TRAM 6,25

5 HITS 4,82

6 ASSA 2,71
2
7 SHIP 2,20

8 INPS 2,08 3
9 IPCM 2,00

10 BLTA 1,97 4
11 PORT 1,57

12 CASS 1,45
5
13 BULL 1,26

14 SMDR 1,02
Based on Bloomberg. Accessed on 2nd April 2019
1
Sector Industry Sub-Industry
Financials Specialty Finance Oil & Gas Equipment Services
PT Pelayaran Tamarin Samudra Tbk operates as an
integrated offshore shipping company. The Company offers Based on Bloomberg. Accessed on 2nd April 2019
offshore marine support services such as chartering, re-
chartering, and transshipment services. Pelayaran Tamarin
Samudra Tbk serves customers in Indonesia.

Fleet

Clients
 Sector Industry Sub-Industry

2 Consumer
Discretionary
Passenger
Transportation
Airlines

PT Garuda Indonesia Persero Tbk provides airline Based on Bloomberg. Accessed on 2nd April 2019
services. The Company offers domestic and
international flights, online check in, and associated
services for passengers, baggage, and cargo.
 Aero Express - Garuda Indonesia Group is a brand of PT.
Aerojasa Cargo which is one of the subsidiaries of the
Aerowisata business strategy group unit - Garuda Indonesia
Group which is engaged in transportation, tourism,
hospitality, logistics and flight catering services.

Express Reguler Warehousing Project Trucking Dangerous Goods

shipments of goods and offer shipments by land warehouse integrated services ranging from offering goods delivery using the
packages via door to and sea management and planning, managing the services of a truck fleet, and
door air cargo distribution of goods implementation of activities distribute to the point as agreed
from beginning to end and a
comprehensive completion
report.
LOGISTIC
BUSINESS
PROCESS
trucking & warehouse
business strategy
 1 Exploit existing customers

2 Explore new customers

STRATE
3 Explore new industries area allignment
GY
4 Develop new business model

5 Transforming 3PL to 4PL

 COMPETITIVE ADVANTAGE

• Cost Leadership
• Differentiation

EXPLOIT
• Focus on Niche Market

VALUE DISCIPLINE
EXISTING • Operational Excellence

CUSTOMER
• Customer Intimacy
• Product Leadership

RESOURCE ALLOCATION

• Organization Distinctive Capability

• Gradual Implementation of Advanced Technology
EXPLORE NEW CUSTOMER

Refer back to this slide… ->

MAXIMIZE these
opportunities
EXPLORE NEW INDUSTRIES
AREA
Businesses opportunity that haven’t been CORE SERVICES :
managed by SELOG are LIFE SCIENCES & Warehousing & Order Fulfillment
HEALTHCARE logistics services Transportation Management
Secondary Packaging
Major pharmaceutical manufacturers and wholesalers, Hospital Logistics
drug store groups, medical device manufacturers, health Temperature Controlled Logistics
authorities, hospitals, health centers, hospital supply Clinical Trial Logistics
companies and other healthcare providers.
We can explore these area by develop
Quick responses, disciplined processes, high quality blood logistics.
standards and commitment to zero defects mean reliable,
consistent services that ensure compliance with Estimated market size for Jakarta & Surabaya blood logistics reach over
government agencies’ requirements. IDR 12 Billion in a year.
INDUSTRY PROBLEM :
Protect temperature-sensitive Pharmaceutical Products
Launch new services succesfully
DEVELOP NEW BUSINESS MODEL
These digital technologies enable 7 new
business models that unlock opportunities
arising from prevailing market challenges.

1 Digital
Sales 5 Holistic Supply
Chain Management

Forwarding Execution
2 Customer
Platforms
Specific
6 Specialist

Smart Capacity
3 3D Print
Farm 7 Optimization

4 Match Maker

Adapted from Digital Disruption in Freight and Logistics

by Accenture
LOGISTICS
MARKETPLACE
Online logistics marketplace that facilitates the shippers to find out the right
freight forwarder directly by using filter tools such as company location,
shipment destination, type of cargo, and type of service they mostly
handled.

Also provide a platform for shippers to obtain and compare various

quotations based on price, estimated time of shipment, reviews, and also
standard trading condition from our registered freight forwarder
companies.

B2B online Vary

platform options
 VALUE PROPOSITION CANVAS
Customer have Logistics provider
Options & compare information Faster Less paperwork Transparant
process

Easy to use Best offer Simple processes Higher visibility

Find out the most

obtain and compare suited logistics
Direct booking
various quotations provider
& payment
based on price

estimated time of Selecting logistics

shipment (optional) provider
reviews Complicated process
standard trading condition
Complicated process Document & requirements

Consuming time
Error

Unflexible
 BUSINESS MODEL CANVAS
Key Partners Key Activities Value Propositions Customer Relationships Customer Segments
Logistics Provider Develop web (friendly marketplace) Transparant process Trusted & capable connector Logistics provider
Less paperwork Small &Middle scale
Investor company
Simple processes
Payment Gateway
Higher visibility
Web Developer
Find out the most suited logistics
provider
Channels
Website

Apps Store

Logistics Event
Key Resources
Technology
Software and hardware
Financial and human resources

Cost Structure Revenue Streams

Capital Investments, marketing & advertisement, asset repair & maintenance, online service sales, value-added
TRANSFORMING 3PL TO 4PL
Becoming lead logistics provider company

Picking area(s) of specialization

1
Drilling down deeply into that specialty
2
Possessing true plug-and-play technology
3
Developing a global reach to accommodate shifting market dynamics
4
Demonstrating management competence within the supply chain
5
LOGISTIC
BUSINESS
PROCESS
additional questions
Will the logistics
business sustain in
Indonesia for next 5
years?
Based on previous slide, we can take a brief conclusion that logistics
business will survive for the next 5 years or even more. Affected by the
growth of logistics market, there are a lot of opportunity. The market will
continue to grow, but the business process will develop gradually along
with technologies development, the shift in quality.
What kind of industry is
booming so SELOG has to
target the market?
E-commerce contributing 25% to the growth of the
Indonesian logistics industry & It is predicted to increase
15.2% per year until 2019
https://ekonomi.bisnis.com/read/20160322/98/530432/asperindo-optimistis-bisnis-pos-ekspres-eksis-berkat-e-commerce

Digitalization that will mature in the near future in

Indonesia.
Five Forces Transforming Transport & Logistics. PwC CEE Transport & Logistics Trend Book 2019

Shifts in international trade. Growth in Asia-Europe trade;

Free trade agreements; trade wars & barriers;
Internationalization of the transport business; Land
infrastructure development; Belt & Road Inititative
Five Forces Transforming Transport & Logistics. PwC CEE Transport & Logistics Trend Book 2019

E-commerce industry that has grown in the past few years need to be
considered as a big opportunity for logistics businesses.
THANK
YOU 