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GENERALIST INTERVENTION:

PLANNED CHANGE
Generalist Intervention Model
Engagement
• Substantively and effectively prepare for action with Engagement
IFGOC
• Use empathy and other interpersonal skills
• Develop a mutually agreed-on focus of work and desired Assessment
outcomes
Assessment
Planning
• Collect, organize, and interpret client data
• Assess client strengths and limitations
• Develop mutually agreed-on intervention goals and
objectives Implementation
• Select appropriate intervention strategies

Intervention
• Initiate actions to achieve organizational goals Evaluation
• Implement prevention interventions that enhance client
capacities
• Help clients resolve problems
• Negotiate, mediate, and advocate for clients
Termination
• Facilitate transitions and endings

Evaluation Follow-up
• Critically analyze, monitor, and evaluate interventions
ENGAGEMENT
ASSESSMENT
• STEP 1: IDENTIFY YOUR • STEP 3: CITE
CLIENT INFORMATION ABOUT
THE CLIENT PROBLEMS
• STEP 2: ASSESS THE AND NEEDS
CLIENT-IN-SITUATION
FROM THE FOLLOWING • STEP 4: IDENTIFY CLIENT
PERSPECTIVES STRENGTHS
– MICRO
– MEZZO
– MACRO
– DIVERSITY
ASSESSMENT
• “Hypotheses are decidedly not diagnoses.
They are open, flexible, and changeable in
the face of information from the family.” (Even
Imber-Black)
ASSESS (see)

HYPOTHEIZE INTERVENE
(think) (do)
ASSESSMENT
• 1. I SEE this….
• 2. I THINK of it from these different
theoretical perspectives…
• 3. I DO this…
• 4. and I SEE this…
• 5. and around we go…
• A 65 year old Native American woman is self-referred for
counseling. She identified her reason for counseling as having
chronic feelings of sadness. Client was quiet and reserved
throughout the interview. She did not initiate conversation. She
engaged in long pauses and sporadic eye-contact when speaking.
Client responded to questions and actively provided the social
worker with information. Client became tearful when discussing
her feelings. She acknowledged feeling increasingly overwhelmed,
tired, despondent, and tearful. Client stated that she is becoming
increasingly impatient with herself and other people. She also
acknowledged that she has recently begun to isolate herself,
somewhat. Client stated that she is experiencing secondary sleep
disturbances, but is able to fall back to sleep eventually. She has
not had a change in appetite, but did admit that she does not have
a strong appetite.
• Client has been widowed for seven years. She has five
children who have all periodically moved in and out of her
home several times during the course of their adult lives.
She is presently raising her 5 year old grandchild, although
she does not have legal custody. Client remains close to
her mother, 3 brothers and 4 sisters. They all remain on the
reservation and she has regular contact with them. Her
children and her family are her primary support systems.
Client occasionally joins the reservation elders quilting
group and has had less desire to participate in this activity.
Client did not report any physical health concerns. Client’s
primary medical physician is a provider at the Indian Health
Service clinic.

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