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DEFINITION
Body language is a type of nonverbal
communication in which physical behaviors are
used to express or convey information. Such
behavior includes facial expressions, body
posture, gestures, eye movement, touch and the
use of space. Body language exists in
both animals and humans. It is also known
as kinesics.
Daily life
Better understanding
Personnel confidence
Management
Result orientated conversation
PROFFESSIONAL
IMPORTANCE
Descriptions (to subordinates or
students)
Clarity
Investigations
Disguise
Understanding
Seven Types of Body Language
1. How you sit or stand (posture)
2. Facial Expressions
3. Clothing and Grooming
4. Gestures (hand, foot, eye movements)
5. Eye Contact
6. Voice Tone
7. Personal Space
THE EYES
THE EYES
“Eyes are so transparent that through them one sees the soul”
• HAPPINESS
• SADNESS
• DISPLEASURE
• ANGER
• FEAR
• INTEREST
MIRRORING
MIRRORING
• Feel troubled
• Get defensive
• Become aggressive
• Retaliate
POSTURE AND STANCE
• SAGGING : Depression
• FORWARD LEAN : Positive Attitude
• BACKWARD LEAN : Negative Attitude
• ARMS FOLDED ACROSS THE CHEST :
unsympathetic
• ARMS HELD LOOSE : open positive attitude
• UPRIGHT POSTURE : high status , I am the boss
• BOWING HEAD : lower status
FEET
FEET
Tapping, excited, nervous, scared
Sitting with feet crossed at the ankles,
generally at ease.
Standing with feet close together, trying
to be "proper“.
Some people point their feet to the
direction of where they want to go or
their interest.
Research has indicated several behaviors that may
communicate someone is lying.
Poor eye contact
Crossing arms and legs
Covering mouth
Face reddening
Mumbling
Move less than usual
Unusual changes in volume, rate, tone, or pitch of voice
Mid-sentence cut-off
- using “um”, “ah”, “like”, “You know” (stalling for time)
Abrupt changes in nonverbal communication
Discrepancies (differences) in non-verbal (actions) and verbal
(what’s being said)
REMEMBER
NO PROVED SCIENCE
VARIES IN DIFFERENT CULTURES.
MOVEMENTS MAY HAVE MEDICAL OR
PHYSICAL REASONS.
EVERY SINGLE PERSON HAVE SOME
UNIQUE GESTURES.
ALWAYS KEEPS RELATIVE CONTEXT
IN MIND.
BODY LANGUAGE TREE
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