COMPUTER HARDWARE

SERVICING
Introduction
 MOTIVATION

Complete the sentence:

“Computer has
become very important
nowadays because…”
 MOTIVATION

Complete the sentence:

“One of the
advantage of computer
is…”
 ACTIVITY

What is Computer
Hardware Servicing?
 ANALYSIS
Answer the following:
1. CHS deals with
______________,
_____________, ____________,
computer software,
network and server
 ANALYSIS

Answer the following:

2. One may have a
____________________________
recognized here and
abroad.
 ANALYSIS

Answer the following:

3. Two example of career
opportunity in CHS
are________ and ____________
RELEVANCE OF THE
COURSE
 In today’s Information System
(IS) department, PC hardware
maintenance is too often
treated as necessary evil, with
the understanding that
eventually all equipment will
have some degree of failure
such as:
 1. Any piece of data
processing equipment has a
mean time to failure (MTF) rating
associated with each of its
component parts. Any
component part can eventually
fail or “break” and will need to
be serviced.
 2. Repair calls tend to
occur most frequently
either when the
equipment item is new or
when it is approaching the
end of its useful life.
3. Every computer
installation requires
several kinds of ongoing
maintenance.
4. The hardware needs
maintenance services to
repair normal wear and tear
and emergency services
when critical machine parts
breakdown.
5. Where computers are
networked, the network
infrastructure also will need
maintenance.
 6. The software, although it does not
have parts that can break and does not
suffer “wear and tear” in the usual sense
nor have other issues related to a network,
also requires maintenance. The major and
most immediate reason to provide for
software maintenance is to obtain a
means of correcting software defects or
“bugs” as they arise.
Installing a computer to meet the
needs of the user is a one-time
process. Equipping with necessary
devices and hardware facilities and
keeping stocks of library of software
may sound great, but maintaining the
system or keeping the facilities working
and the data (or files) available for the
users requirements is a demanding
job.
 INFORMATION AND COMMUNICATIONS
TECHNOLOGY (ICT)

Is one of the four (4)

components of Technology
and Livelihood Education. One
of the mini-courses offered is
Computer Hardware Servicing.
 THE COMPUTER HARDWARE SERVICING
NATIONAL CERTIFICATE LEVEL II (NC II)
Qualification consists of competencies that
must possess to enable to diagnose and
troubleshoot problems in personal
computer systems, software, replace parts,
and get the system back to normal
operation. A person who has achieved this
qualification is competent to be a
computer service technician or a computer
repairman.
 In this course, you will be introduced to
different learning activities preparing you to be
skillful before you take the plunge into the world
of work as a hardware service provider and to
feel more confident while providing support
where needed. Indeed, as learners of hardware
servicing, you are a crucial link in the
emergency response process. Ideally, everyone
should know what to do in an emergency
situation, but proper training can help an
individual provide basic care.
UPON THE COMPLETION OF THIS COURSE
(GRADE 9), YOU ARE EXPECTED TO:
1) install computer systems
and networks; and
2) diagnose and
troubleshoot computer
systems.
 Understanding a computer
system is not an easy task.
This course will help you
acquire knowledge, skills,
and motivation in the field of
hardware servicing.
 BASIC CONCEPTS,
THEORIES, AND CORE
COMPETENCIES IN
COMPUTER HARDWARE
SERVICING
In a world where most business
activities rely on information
technology in order to
accomplish the job requirements,
computer systems and networks
have become a vital part in the
major operations of a
workplace.
Because of this, establishing a
computer hardware servicing
business will be fruitful for an
aspiring entrepreneur. CHS is a
business that is concerned with
selling of hardware components
and peripherals, as well as
rendering service to devices and
equipment.
 LEARN ABOUT IT!
Before establishing a computer
hardware servicing business, an
aspiring entrepreneur must know
the basic concepts, theories, and
core competencies needed to
run it. Listed below are some of
them:
 KNOWLEDGE IN TECHNICAL SPECIFICATIONS
This is the most basic concept that
one must know before engaging into
a CHS business. This is concerned with
knowing how to check the qualities of
a hardware component. This is vital in
determining the components that will
be needed based on specific job
requirements.
 NETWORKING THEORIES
These refer to the knowledge
needed to understand how a
computer network works. Without
these theories, accomplishing a task
that requires the interconnection of
computer systems will be hard or even
impossible to do. File and resource
sharing is one of the basic networking
theories.
 INSTALLATION OF COMPUTER SYSTEMS AND
NETWORKS
This competency is required
when putting together the
hardware components needed in
a computer system or networks.
This includes the actual handling
and mounting of components
needed to accomplish a task.
 CONFIGURATION OF COMPUTER SYSTEMS AND
NETWORKS
This skill is needed once the
installation has been completed.
Configuring the installed computer
systems and networks is needed so
that they will function specifically
for the job requirements they are
designed to complete.
 DIAGNOSING AND TROUBLESHOOTING OF
COMPUTER SYSTEMS AND NETWORKS
This proficiency is concerned with
checking the integrity of computer systems
and networks by running a series of
physical and software testing. Diagnosing
means determining any faults while
troubleshooting is applying the appropriate
actions to correct the discovered faults so
that proper operations can resume.
 MAINTAINING OF COMPUTER SYSTEMS AND
NETWORK
This know-how refers to the needs to
keep the computer systems in proper
operating conditions at all times. It can be
preventive, one in which maintenance is
conducted even when no fault has been
detected yet; or reactive, one in which
maintenance procedures are conducted
when faults are already experienced.
 The above mentioned concepts,
theories, and competencies are the
foundation of any computer hardware
servicing business. Knowing all of these
will be advantageous to the aspiring
entrepreneur. If one is not certain if he
already possesses the needed
proficiencies, he must research and
seek for advice so that problems that
may arise in the future will be minimized.
COMPUTER HARDWARE
SERVICING AS A
CAREER
Computer hardware servicing is a branch of
information technology services that is
concerned with the installation,
configuration, and maintenance of
computer systems and networks. This field
has started to boom in this recent
generation where computer systems have
been a vital part of the operations of most
business establishments. As the reliance on
technology increases, so is the need for IT
professionals.
 People who have the knowledge
and skills in diagnosing and
troubleshooting computer hardware
issues are always considered as
assets in every company because
more often than not, its operation
relies on its computers – from the
simple reason of data storage to the
more complicated operation of its
machines.
Here is a list of some of
the career opportunities
available to those who
are in the field of
Computer Hardware
Servicing.
 TCUORPEM
ARRPIE
ETICNNACHI
 COMPUTER
REPAIR
TECHNICIAN
Often responsible in repairing and
maintaining computers and servers. In
maintaining the good working
condition of computer hardware, they
would have to check the input
devices (example: mice, keyboards,
scanners, webcams) and output
devices (example: monitors, printers,
speakers).
There will also be times that
they will be assigned to do
system administration which
will require them to maintain
networking hardware such as
routers, wireless networks, and
fibre optics.
ICTHENACL
STPURPO
SFAFT
TECHNICAL
SUPPORT
STAFF
It is a must for technology
companies selling products like
computers, televisions, mobile
phones, and other electronic or
mechanical goods or gadgets to
have a department focusing solely
in providing technical support to
their customers or clients.
 IT
TERNRNEPEERU
 IT
ENTREPRENEUR
Equipped with the
knowledge and skills in
servicing computer
hardware, one can
opt to start his/her own
enterprise in this field.
OUCAEDTIN
IRNRSTUCTO
EDUCATION

INSTRUCTOR
One can also join the
academe and become a
teacher/instructor and
contribute to the passing of
their acquired knowledge and
skills to others who are aspiring
to be part of the same
industry.
 TUQLAIY
RACSASUNE
RENNEGIE
 QUALITY
ASSURANCE
ENGINEER
They are the ones who are
tasked to create or devise a
system/process in testing
computer hardware products
to make sure that the products
meet the market standards
before being released to the
public.
DHRARAEW
VDELEPERO
HARDWARE
DEVELOPER
Creating physical computer
systems is one of the responsibilities
of Hardware Developers. They are
also the ones involved with the
development, implementation,
and testing of hardware products
such as circuits and component
systems.
 APPLICATION
Divide the class into five
groups. Make a short role
play about the different
career opportunities in
Computer Hardware
Servicing
 The examples stated
above are just some of the
career opportunities
awaiting those who have
studied Computer
Hardware Servicing.