CHAPTER V:

MOTIVATIONAL BEHAVIOUR
Objectives:

 To know the importance of motivation to have a

camaraderie inside and outside the
organization.
 To know how motivation helps the member of an
organization to do their job productively.
 To know what kind of motivation that we can
give to the employees.
 What is Motivation?

 Motivation is why person acts or behaves in a

particular way. It is also derives people’s
willingness and desire to do something.
Motivation is an internal phenomenon, it is within
us.
 In the world of business and management,
motivation has a specific meaning. It is all about
the factors that encourage individuals to be
continually committed and interested in thier jobs.
Types of Motivation

 INTERNAL/INTRINSIC MOTIVATION

 EXTERNAL/EXTRINSIC MOTIVATION
INTERNAL/INTRINSIC MOTIVATION

 One of the most powerful models for

understanding what drives people.

 Too often when we want to motivate ourselves.

Factors of Intrinsic Motivation

Challenge
We are motivated when we are working
toward personally meaningful goals whose
attainment reqires activity at a continuously
optimal level of difficulty.
Curiosity
Something in the physical environment
attracts our attention or there is a discrepancy
between present knowledge or skills and what
these could be if we engaged in some activity.
 Control
We have a basic tendency to want o control
what happens to us.
Fantasy
We use mental image of things and
situations that are not actually present to
stimulate our behavior.
Competition
We feel satisfaction by comparing our
performance favorably to that of others.
 Cooperation
We feel satisfaction by helping others
achieve our goals.
Recognition
We feel satisfaction when others recognize
and appreciate our accomplishments.
EXTERNAL/EXTRINSIC MOTIVATION

 Recognition and rewards are forms of extrinsic

motivation.

 Most people have at some time been cajoled

into doing something, and most have done
things for a reward.
Factors of Extrinsic Motivation

Financial Rewards
Commisions, bonuses, stock options and
employee stock plans are compensatory rewards
used to motivate employees. The drive for money
and success can often ge people’s feet marching.
Praise and Recognition
This extrinsic motivation is one of the
strongest, most common motivations in the
worplace. Some people aim to please. And
nothing please them more that recieving praise for
their hard work.
Peer Pressure
The pressure to feel accepted and valued
can in fact be a mitivator. At work, it may be the
reason people work their hardest to keep up with
their team.

Consequences nd Punishment
When the heat’s on, many people take
action or step up their performance. Knowing the
boss will be angry or their job may be on the line.
 Undermining Theory
When people have intrinsic motivations to
do the same thing can cause dejection. In other
words, giving a reward for something someone
wanted to do anyway or a punishment before the
person has the opportunity to do it.