J W MARRIOTT AEROCITY

DELHI
 INTRODUCTION
• Marriott International has grown to be a leading lodging company with more
than 3,700 properties in 74 countries and territories worldwide, we remain
grounded in a set of core values: put people first, pursue excellence,
embrace change, act with integrity and serve our world.
Our relentless focus on innovation and action fuel the way we do business.
With the most powerful brand portfolio in the world, we set the bar for the
hospitality industry.
Yet our strength lies in more than just a business model. It's our unique and
storied heritage--a way of doing business--that enriches relationships and
instills a passion for who we are. Together, we are opening doors of
opportunity...for our guests, owners and franchisees, and associates.
• We believe our strength is rooted in our core values: putting people first,
pursuing excellence, embracing change, acting with integrity and serving
our world. These values are our legacy and our future. As we pursue our
vision of making Marriott the #1 hospitality company in the world, we never
lose sight of our founding principles and our proud heritage.
 INTRODUCTION
• Apart from rooms, a hotel derives
a large portion of its profits from
service of food & beverages. For
a hotel essentially to an elite
business clientele like the Hotel
they assume utmost importance
since the occupancy generally
remains above average.
• Food is provided by, in a hotel,
through various service outlets.
These service outlets have a
specialty, which is so unique that
makes them highly competitive
and watering.
 K3
• Open for breakfast, lunch
and dinner
• Savor new flavors at K3,
a three-meal buffet in
New Delhi, showcasing
three key cuisines from
three different regions:
Tuscany, Canton and
India. At this succulent
hotel restaurant, food,
culture and style come to
life in one vibrant dining
location.
 AKIRA BACK
• Japanese
• Open for lunch and dinner
• Enjoy the newest Japanese
restaurant in New Delhi at
Akira Back, our signature
dining option. Taking
inspiration from the old back
streets of Tokyo and
repackaging it into a
contemporary design
envelope, this delectable
restaurant is sure to delight.
 DBC
• Open for breakfast, lunch
and dinner
• Delhi Baking Company is
part coffee shop, part cake
shop and part retail store.
Specializing in chocolates
and high-end grab-and-go
products, it has a wide
range of packaged gourmet
products, baked goods,
great coffee and culinary
lifestyle products.
 OVAL BAR
• The exclusive oval-
shaped bar exemplifies
JW sophistication and
elegance, offering a
range of highly premium
wines and spirits along
with gourmet hors
d’oeuvres. A dynamic
twist on dining in New
Delhi, guests are sure to
enjoy this eclectic
atmosphere.
Playground

Every day of work comes with an evening attached. Come encounter an

enchanting experience at Playground at JW Marriott New Delhi Aerocity, a
lounge bar that is set to give your evening a thrilling experience.
 POOL BAR
• Enjoy a selection of
cocktails, appetizers
and summer coolers
while you soak up
the sun at our pool
bar. Situated next to
our refreshing
outdoor pool,
HOUSE KEEPING
 HOUSEKEEPING-AN OVERVIEW
• No work is menial. As far as the
housekeeping is concerned it is the
backbone of the hotel. The
housekeeping department is
responsible for the upkeep and
maintenance of the entire hotel. One
of the first impressions, guest forms
when he walks into the hotel is a
reflection on the housekeeping
department – how clean, spick-n-
span and well maintained are the
surroundings. No hotel can function
without this department because it
oversees everything from the guest
rooms, public areas, laundry, and
linen and horticulture and flower
arrangement to maintenance of
housekeeping equipment, which is
now becoming increasingly high-tech.
 DELUXE ROOM
• ROOM FEATURES
• 42sqm/452sqft
• Air-conditioned
• This room is non-smoking
• Connecting rooms are available (for
some rooms)
• ACCESSIBLE ROOM FEATURES
• This room type offers mobility accessible
rooms
• This room type offers accessible rooms
with roll in showers
• This room type does not offer hearing
accessible rooms
 DELUXE VIEW ROOM
• ROOM FEATURES
• 42sqm/452sqft
• Air-conditioned
• This room is non-smoking
• Connecting rooms are available
• ACCESSIBLE ROOM
FEATURES
• This room type does not offer
mobility accessible rooms
• This room type does not offer
accessible rooms with roll in
showers
• This room type does not offer
hearing accessible rooms
• HOSPITALITY SERVICES
 EXECUTIVE CLUB ROOM
• SPECIAL BENEFITS
• This room features Club lounge
access
• Open: Sun-Sat, Open: 6:00 am to
midnight
• Complimentary non-alcoholic
beverages
• Honor bar
• Business services, for a fee
• Complimentary pressing
• Exclusive executive lounge is
located
• on the 3rd floor of the hotel with 80
• dining seats and a private room of
10
• seats.
 INTRODUCTION
• The Hotel now unfolds its new-age grandeur with the newly appointed
spacious deluxe rooms and designer suites that beckon you to indulge. The
guest rooms with their exquisite selection of furnishings are equipped with
world-class facilities and luxuries. All rooms have inspiring views overlooking
the pool or the well-manicured and landscaped gardens. Midst all this, care
has been taken to keep intact the hotel’s inherent spirit, history and the ‘Old
World’ charm.
• In countries throughout the world, the steady and continual increase
in size of tourist and hospitality industries continues. In order to
accommodate the world's travelers, the Hotel Industry is also expanding
to keep up with the demand.
• For many people it's the look, design or location that creates the important
and lasting impression.
• However, the Hotel industry is highly people oriented. It is the effectiveness,
efficiency and warmth of these people, which is what creates the lasting
impression, and it is these same people who, by their attitude and
friendliness, subconsciously attract guest back to the hotel.
 DIFFERENT AREAS OF THE
FRONT OFFICE
• The main areas of the Front Office are
• Reception.
• Cashier.
• Concierge.
• Telex and Fax.
• Reservation
 INTRODUCTION
• Hotels are justly proud of their reputation for fine cuisine and elegant
dining. Food production is an integral part of the services of the
hotel. When the guest arrives at the hotel he not only expects a
comfortable and relaxed stay , but he also expects good food of the
highest possible standards Especially in today's times with growing
competition it is very essential that the hotel tries to provides as
many food outlets to the guest serving various kinds of quality
cuisine.
• Nowadays the restaurants not only provide services to the in-house
guests but also to the local guests and the recognized patrons. In
fact many of the hotels are famed by their food outlets and their
chefs. Although at the Hotel more importance is given to the rooms
rather than the food production, it cannot be denied that the various
restaurants do a lot of business and thereby generate a good
amount of revenue for the hotel.
 MAIN KITCHEN
• In every hotel the kitchen is divided on the basis of their operations size and
location on an way be further sub divided into various sections. On the basis
of the cuisines or dishes prepared. The most important part of any hotel’s F
& B production is the ‘Main Kitchen’
• The main kitchen is the largest kitchen in any hotel, where most of the
food handling and cooking taker place. This kitchen caters to the F & B
outlets directly or through the satellite outlet kitchen. Therefore this kitchen
handler the basis cookery like cooking of the stocks, sauce, gravis, soups
and other simple dishes which can be produced in large soups and other
simple dishes which can be produced in large quantities and be supplied to
other satellite kitchens. Thus saving a lot of time energy. One the part of the
satellite kitchens and simplifying their task. As every hotel different cuisines,
this kitchen has different individual sections to handle each cuisine like the
continental kitchen, the India curry kitchen, and the Chinese kitchen. This
kitchen may be subdivided on the basis of work being handled in those
sections like pantry the Garde manger, the India Tandoor etc. These
sections handle basic cookery as well as cater to the outlets directly like the
Room service and the banquets in the absence of separate Banquet
kitchen).
 CONTINENTAL KITCHEN
• The main continental kitchen caters to
• The buffet
• Banquets
• Room service
• And supplier’s soups, stocks, saucer, curd
to the continental section in the coffee
shop kitchen.
 INDIAN KITCHEN
• This section of the kitchen caters to the
production of farm our Indian delicacies like
karahi mug, jalferezi, Biryanis etc.
• The Indian kitchen in the Durbar and the coffee
shop producer order for the jabled hote & Q- la-
Carte menu
• The Indian kitchen in the main kitchen producer
food for the banquets buffets and room service.
There is a Tandoor & a Halwai section for only
the room service orders. The meetings produced
are sent to Durbar and frontier.