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CONTROL
CONTROL PROCESS AND
PURCHASING
In chapter 2, control was define as a process
used by manager to direct, regulate, and restrain
the actions of people so that the established goals
of an enterprise may be achieved. The control
process was described as having four steps:
establishing standards and standard procedures,
training staff to follow those standards and
standard procedures, monitoring staff performance
and comparing it with established standards, and
taking remedial actions as needed. Previous
chapters illustrated the application of this process
to the significant phases of foodservice operations:
Purchasing receiving, storing , issuing,
producing, and sales. In this part of the text,
the process is applied to these phases of
beverage operations. As with the chapters
on food control, the beverage chapters will
not discuss training. This topic is left to the
section on labor control. This chapter
focuses on the application of the control
process to beverage purchasing.
ALCOHOLIC BEVERAGES
Alcoholic beverages, obviously, are those
that contain alcohol. They contain one
particular type of alcohol, which is produced
naturally in the process of making alcoholic
beverages. Other types of alcohol are
unsuitable for human consumption. The
amount of alcohol contained in alcoholic
beverages varies considerably from one to
another. Some have a very small
percentage, as little as 0.5 percent. Most
have substantially more.
There are three classifications of alcoholic
beverages: beers, wines, and spirits. These are
substantially different from one another, and
anyone planning a career in food and beverage
management should be able to both describe
them and identify their differences. A full
account of the history, production techniques,
and various types of beers, wines, and spirits is
not possible in this text. Student are advised to
consult any one of a large number of books and
other publications on these subjects for further
information. The following description of each is
intended to point out the
Differences among them, to motivate
students to further investigation, and to
explain why control procedures for each
may vary.
BEERS
Are beverages produced by the
fermentation of malted grain, flavored
with hops. The grain used is usually
barley, but also can be rice, wheat, or
corn. Malted grain is grain that has been
mashed and then steeped in water. Hops
are the dried blossoms of the hop vine
and are used to impart the typical bitter
flavor to beer and contribute natural
substances that help prevent bacteria
from spoiling beer.
Hops may be either domestic or imported;
imported hops are commonly considered
superior to domestic.
The process of brewing beer
Although there are slight variations from one
brewer to another, the following is the
general process of brewing beer:
1. Malting- the grain is mashed and steeped
in water for several days until it begins to
germinate. During this process, the grain is
converted into a type of sugar called
maltose.
The resulting substance is called a malt.
2. The malt is heated and dried (called
kilning). The malt may be further roasted
to produce a darker beer with different
taste.
3. The dried malt is processed and
transferred to a container called mash
turn, where hot water is added. The malt
steeps in the liquid for about two hours,
and this results in a liquid called wort.
4. The wort is transferred to a brewing
kettle where it is boiled. Hops are added.
5. The wort is cooled and strained to make a
liquid free of hop leaves and residue. The
liquid is transferred to a fermenting tank.
6. Yeast is added, and the liquid ferments
for up to two weeks. Fermentation is a
natural process resulting from the addition of
brewer’s yeast to the wort. During
fermentation, the starches in the liquid are
converted to sugars. These sugars, in turn,
are converted to carbon dioxide and alcohol.
The carbon dioxide is dispersed and the
alcohol remains. When the yeast is
consumed, the liquid becomes beer.
7. The beer is transferred to an airtight
container, called a conditioning tank,
where a second fermentation occurs and
the beer matures and develops. This
aging process can last up to two months.
During this process, it becomes naturally
carbonated. Some brewers add carbon
dioxide gas into the beer to give it more
of a bubbly quality.
8. After aging, the beer will be filtered to
remove any cloudiness. The beer is then
bottled, canned, or put into kegs.
If the beer is bottled or canned it is then
pasteurized to kill any bacteria that might
be remaining. This process extends shelf
life. If it is to be put into kegs for draught
beer. It is not pasteurized, but is cooled
to prevent from multiplying and injuring
the beer. Draught beer has a very limited
shelf life, So it must be kept cool during
the transfer of the kegs to retailers and
during storage at the retailer.
TYPES OF BEERS
Although the term beer suggests that all
products so named are much the same, this
is not the case. Beers are normally divided
into two broad classifications: lager beers
and ales. The yeast used in processing and
the processing method determine weather
the beer is to be a lager beer or an ale.
There are two types of yeast used in making
beer, lager yeast (bottom-fermenting yeast)
and ale yeast (top fermenting yeast).
LAGER BEER
Lager beer, the type most commonly
consumed in the united states, is a
category that includes the popular brands
of regular and light beer-Budweiser,
Miller, Coors, and many others. The
major producers of lager make beer that
is generally lighter, drier, crisper, and less
bitter than ale, although this does not hold
true for all lagers. Other names applied to
lager beer are Pilsner, golden lager;
Bock beer, a full-bodied darker beer with
an alcoholic content by volume up to 8
percent; ice beer, made by lowering the
temperature of the beer below freezing
and then filtering out the ice crystals that
form; light beer, a popular beer with fewer
calories and alcohol; Japanese beers such
as asahi, Kirin, Sapporo, and Suntory,
made from rice and corn; and malt liquors,
which are also classified as lager beers.
Nonalcoholic beers are produced in much
the same way as regular beer, but most of
the alcohol is removed.
ALES
Ales are not as popular in the united
states as lager beer. Names associated
with ales include porter and stout, more
popular in the united kingdom. These are
dark, dense ales, close to black in color.
Other ales found primarily in England
include mild ale, bitter ale, pale ale, and
brown ale. The names of these ales
describe their characteristics.
WINES
Wines are beverages normally
produced by the fermentation of grapes,
although various other fruits (such as
apples, pears, berries) and one grain
(rice) are fermented to produce
comparatively small quantities of wine.
WINE MAKING
The fermentation process for wine
differs considerably from beers.
1. In the traditional method of wine
making, grapes are crushed and then
placed in tank, where the yeasts occurring
naturally on the grapes begin the
fermentation process.
2. If the wine is to be white, the skins of
the grapes are removed. If it is to be a red
wine, the skins are left during
fermentation.
3. The sugars and the crushed grape mixture are
converted to carbon dioxide and alcohol. Left
unchecked, this conversion will continue until all of the
sugar is converted or the level of alcohol reaches
14% at which point the yeast is killed by the alcohol
and the process cease. Grapes contain varying
amounts of natural sugar, depending on the type of
grape and the degree of ripeness when picked.
Grapes with less natural sugar produce wines that are
not as sweet as those with more natural sugar. The
difference has to do with the amount of sugar, if any
that remains in the mixture when the yeast are killed.
If sugar remains unprocessed in the resulting wine,
the flavor will have a certain sweetness to it. If no
sugar remains, the wine will be designated as dry, a
term used to describe wines that lack sweetness.
4. when fermentation ends, the resulting
liquids is drawn off and stored in fresh
wood casks. During the time it is stored,
any residue will settle in the casks, so the
new wine will be clear.
5. When the wine have “cleared” sufficiently,
they are removed from the wood casks
and placed in other containers to mature.
The nature of these containers and the
length of time required to reach maturity
vary from one wine to another.
6. When the new wine is mature, it is
filtered and then bottled. Once bottled, the
wine is either shipped for immediate
consumption or stored under carefully
controlled conditions (or aged) for a period
of time. The type of wine produced will
determine whether it is shipped or aged
and if aged, the length of time appropriate
for aging.
SAKE WINE – sake is a rice wine that has a
higher alcohol content than traditional
wines. This is because sake brewing
combines the two chemicals steps of
converting the rice to sugar and sugar to
alcohol simultaneously. The process of
brewing sake is much more precise than
other wines, and the brewing temperature
must be exact in order to achieve the
desired result. Some brewers will fortify
their sake to make the alcoholic content
higher.
the preceding is an oversimplified description
of he methods of making wine, used today
primarily by those wineries producing high-
quality expensive wines. It should be noted
that some makers, typically those producing
large quantity of inexpensive wines for mass
markets, use modern adaptations of
traditional methods, such as producing wines
in vast stored tanks rather than individual
wood casks. Some pasteurize their wines, a
process the traditional winemaker would
never consider.
CLASSIFICATION OF WINE
Wines are normally classified as red,
white, or rose. The color of a wine is
determined by the variety of grape used and
the manner in which it is processed. Red
wines tend to be drier than white wines and
range from hearty and full-bodied to light and
fruity. In contrast, white wines tend to be
lighter-bodied than reds and range from very
dry to very sweet. Red wines, normally
served at room temperature, the often
considered better accompaniments to red
meat, whereas white wines, typically served
chilled, more commonly accompany fish,
poultry, and veal.
Rose wines, usually served chilled, may be
used to accompany any entrée. These are
general rules, commonly quoted in texts and
practiced by a number of wine connoisseurs.
Today, however, most agree that individuals
should follow their own tastes, and it is not un
common to see restaurant customers
ordering white wines to accompany beef.
The color classifications discussed here
are not the only means for identifying wines.
The four terms in the following list are
commonly used as will:
1. Varietal. A varietal wine is one named for
the variety of grape that predominates the
wine. Chardonnay, Zinfandel, Cabernet
Sauvignon, and Pinot Noir, for example, are
varieties of grapes that lend their names to
wines-varietal wines.
2. Band name. a brand-name wine is one
known primarily by the name of the
producer. Many winemakers produce wines
under their own names. Some are superior,
whereas others are less so. These are
normally blended wines, carefully produced
so that their characteristics are the same
from bottle to bottle, year after year. Lancers
Vin Rose is an excellent examples.
3. Geographic. A geographic wine is one
named for its place of origin. Many wines
are named for the specific locations where
they are produced. The location may be as
large as a region or a district, or it may be as
small as a particular vineyard, known in
France as a chateau. Producers are
normally required to follow standards and
regulations established by some authority,
usually a governmental agency, to ensure
that the wine named for the area has
identifiable and presumably desirable
characteristics ,given the climate and soil in
the region.
Examples of geographic wines are chateau
Margaux from the vineyard of the same name
and Chianti, which is from the Chianti region of
Tuscany, Italy.
4. Generic. A generic wine is named for a will-
known wine-producing region, but is not
produced in that region. Generic wines take their
names from geographic areas, most commonly in
France or Italy. Generic wines attempt to
replicate the characteristics of the better known
geographic wines after which they are named.
For example, some wines produced in California
are known as burgundy, a name borrowed from
the Burgundy region of France.
A generic wine may be excellent, very poor, or
anything in between. One must taste the wine
to determine its quality.
There are several types of wines and
wine-based beverages with characteristics that
are sufficiently different to warrant separate
discussion:
Sparkling wine are carbonated. The
carbonation may be natural or artificial, and
the wines may be red, white, or rose.
Champagne, Spumante, and sparkling burgundy
are well-known examples of sparkling wines.
Figure 13.6
Henry Hilson Hotel Date____
New York, Ny Order No.____
Total $723
Ordered By H.
Morgan
Record of purchases, preferably on a
purchase order, to verify the accuracy of
deliveries received. Written purchase
orders eliminate disputes over brands and
quantities ordered, prices quoted, and
delivery dates. Because the purchase of
alcoholic beverages involves the outlay of
consedirable amounts of cash, it is wise to
establish a system (the purchase order
method or some other) to reduce or
eliminate the possibilities for error.
Thank You!