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First of all my day started by getting the brief overview of the
company by my mentor Mr. Surendra Pareek .
As Greenlam has 29 branch offices and 9 RDC in India. Beside this
they have 3 subsidiaries companies located outside India which is
in USA, UK and GAP (Singapore).
In behror plant , they do production of 5 Verticals : Laminates,
Wooden Flooring , Door, Veneer, MFC (Melamine Face chip
Board)
In Nalagarh plant they do production of 2Verticals : Laminates&
CAA(compact & clads& Cubicles) .
About the subsidiaries
1. USA: Greenlam American INC
• They have 2 warehouses in pennsylvania and Mexico
2. UK : Greenlam UK
• They have 1 warehouse in Europe.
3. Greenlam Asia Pacific Ltd (Singapore)
• Thailand office (maximum Dispatch)
• Indonesia, Hong Kong, Vietnam and Myanmar
CONTROLLING AREAS
MD
DIRECTOR
(USA + UK + GAP)
country head country head country head
SALES METHODS OF GREENLAM
• Deem Exports also known as Mercantile Exports. In this GST charge 0.1%. The other party
gets benefited
PRODUCT PACKAGI
CARRET
ION NG
PLANNIN
PLANNIN PLANNIN
G
G G
Export Inter Company (STO)- Laminates
Order Collection
1.Order collection from Customer is done by Sales Team via E-mail ,Sales Team
sends Order details via E-mail to GAP Office (GAP-Singapore office).
2. Stock Requirement Analyzed by Taking into Consideration Current Stock level,
Stock in Transit, Stock Reservations ,Pending Orders with Factory and Sales Trend.
(Prepared in Excel With use of Reports from stock forecast, me2n, etc.)
• Purchase Report(PR) is created in system Which goes for Approval to Finance.
• Finance Release PR After Checking. If any Amendments Suggested, Same will be
Done.
• PO (Purchase Order) is Prepared Based with Reference to the PR and Sent to
Factory for Production.
3. Code availability checking is done by GAP team (ME21N),If material code
is Available-Purchase Order is created for Material.
4. If Material Code is not Available -Send Request For New Code Creation by E-
mail to Plant, Through excel base Form , Material Code Opening Request ( In case
of -Non Availability of Material Code).
5. Commercial send request to Plant EDP team for material creation. EDP team
upload the material master in Portal and after approval in workflow ,it comes to IT
for upload. IT team upload the material through Portal (By using BDC in SAP in
background Job).
6. Material Price for intercompany stock transfer is being calculated in excel on
Cost + Margin basis manually and same has been updated in SAP by export
commercial after VP finance approval.
STO is Punched in SAP ( ME21N ), then PO is released by Singapore Team ( ME29N )
7. GAP Office sends PDF copy to Plant as approval for Production of Material / T-
Code ZMMSTOP.
STO Paper Confirmation Process
8. Check Paper Availability by Paper Section Department and same is confirmed via E-mail
(within 24 hours), If Available, then Send To Warehouse For Stock Checking.
9. If paper is not Available, then Details are sent via E-mail to GAP-Singapore Office
• Case-1: Wait Till Paper Arrival, Start Production after Paper is Received.
• Case-2: Singapore either edit PO or give New PO.
10. Non Range and DC (Discontinued) Material are consider in Production, once Approval is
received through E-mail from Export Head.
STO Copy is given to Warehouse -to check Stock
11. Check Material Code From Bin Card (Form pasted on Bins) ( Physically).
12. Mark tick on- ZMMSTOP printout of PO, for Available Stock, which is mentioned in STO,
Materials which are available in Warehouse – Un-rack them from Warehouse / If Available -Make
an Entry in Bin Card.
13. If Not Available in Ware house - Start Production.
14. For Not Available Stock, STO information is given to Production Department Take Expected
Dispatch Date (EDD) From Production Department - Mention Confirmation Date in Order ;
Confirmation Report - Send to All Respective Gap Offices and H.O.
15. Receive Material, once Material Quality is checked( Barcode ) ,Segregate Material -Entity
wise, if mix (for purpose of Guard Film and with out Guard Film).
16. Packing List & Crate Nos. are Generated in SAP , USE T-Code ZCrate01 , ZHUPRINT
(Mother Stickers are Generated, & Pasted On Crates).
17. Crate Making as per Packing List ,Give Crate Making Requirements to Crate Contractor.
18. Checking Crate Condition.
19. Initiate Packing of Crate.
20. Prepare Crate for Packing using Packing Accessories.
21. Packing accessories like Plastics, packing foil, thermacol, MS patt, corner, Ms Corner, Backer
(bottom and Top) are used.
22. Daily Crate Production Report sends to EDP for Production Upload In SAP .All Size Crate Material
Codes are Already Available in SAP, Production will take Place Accordingly.
23. Materials are Packed In Crates (As Per Packing List), in parallel Scanning the Child Stickers under
Mother Stickers . Check Scan Quantity in WMS - Pack Crates as per Customer's Packing standards.
24. Packed Materials are kept in Warehouse / Loading Point. Marking is done On Crate, as per Customer's
Specifications – ZMMSTOP. Crate Weight is taken on Weighing Machine -Net Weight and Gross Weight
are mentioned on Crate.
25. Check Crate Packing using Check List, which is Prepared with Reference of Customer's Specifications.
26. Prepare Dispatch / Container Stuffing Plan ,Send Container Stuffing Plan To H.O Logistics.
27. H.O. Logistics Checks Container availability -on Online Portal, also Compares Transit Time and Rate
with Forwarders.
28. CHA follows up with Forwarders, to Load Container on Trailer.
29. Send Container to Factory.
30. Containers And Trailers are Received in Plant ,Inspection (Document Checking, Physical Condition).
31. When Container is OK, then Container is taken in Plant.
32. If Container is not OK, then Container is returned to ICD & Team Logistics, CHA is informed
for the same (in case of Damage, Dirty Condition).
33. CHA sends E-mail to Plant and H.O., regarding Container Details -which is coming in Plant,
Containers are Loaded (as per packing list).
34. Containers Packing is done After Loading, Photo Of Container before and after Loading are
clicked, Date is maintained in Complete Folder.
Delivery Challan Process
35. Put Mother Crate Nos. in Challan, Check Quantity in WMS- Handling Unit.
36. Crate Material Code and Quantity. are put in Delivery Challan, to get reduced from Stock.
Post Good Issue (PGI)
37. Before PGI ,Performa Invoice is being created for review by Export commercial person. After
review dispatch team perform POST GOODS ISSUE.
Final Invoice
38. Customer Invoice is send to Customer.
39. Tax Invoice for Custom and filing purpose.
40. Final Invoice to Bank.
41. DR Note is processed required for IGST (International Goods & Services Tax) Reversal process.
42. Send Document for License Approval (License Process is mentioned separately in BPML – Business
Process Master List) , Finance and License Department provides Advance & EPCG – Export Promotion
Capital Goods , License No. via E-mail - to Mention in Invoice.
43. Document is Approved By H.O, Check Points, POD – Proof of Delivery , FD – Finished Goods,
COFD, Incoterms, Weight ,packing list , etc.- To be Checked.
45. Shipping Bill, Check List are issued.
46. Custom Seal Issue Process , Fill Custom Form on Online Portal and note Transfer ID number.
47. Examine Report Issue.
48. Verify Gross Mass (VGM), which is prepared by Plant.
49. Fumigation Certificate is issued by Fumigation Agency.
50. Custom Seal are put on Container, Using Check Points, all Locks are checked, and Container Number
are verified etc.
51. Online E-Way Bill to update , E-Way Bill to update –ZEWAYBILL.
52. Export/Commercial Head Approval via E-mail ,After Approval, For Non Range Or DC (Discontinued)
Material, PO is Punched And takes in Execution Process.
EXPORT DOCUMENTATION IN SAP
CHALLAN,COMMERCIAL INVOICE AND TAX INVOICE
STEPS:
1) Firstly we receive the sales order from sales team
2) Then on behalf of sales order , they make PI and that is (Performa invoice)
3) After that production department gives the date on which the material is ready to dispatch.
4) Material is ready then floor incharge assign carete and also carete number.
5) Now your material is ready , the duty of floor incharge is to give the accurate packing list to the respective
person who prepare the export documents.
6) Now prepare the delivery challan by the help of excel packing list.
7) First enter order number, then go to delivery window
8) Check all items shown as in the packing list and if there is some misgap in order quantity and scan quantity then
it’s the duty of respective documenter to firstly confirm HU (Handling unit).
9) Don’t forget to enter carete code.
10) Next, add other information in the challan like route, p.o NO. , ship type (pre carriage)
11) Pick each carete one by one.
12) In edit tab , select the option of copy pack quantities vs delivery quantities and then SAVE.
13) Make commercial invoice/ Performa Invoice with the help of challan number that has been arising when you’re making
the challan.
14) Use T-code VL01N – (outbound delivery with order reference )for making Commercial invoice(CI).
15) Then via help of CI generated number , make the tax invoice. For this use the T-code VF01 (Create billing documents)
16) Go to condition tab, freight and insurance is less as per the requirements in the tax invoice.
17) In header text tab , mention the advance license number.
18) Before doing PGI ( Post Goods Issue), check the quantity, price and other condition once because after PGI we cant
able to make changes in SAP software.
19) Now go for PGI. ( similarly all the steps are somehow same of commercial invoice and tax invoice).
20) Mail these prepared documents to the concerned parties.
( sales team, Delhi teams who handle the particular region, Logistics team, Export head team and members)
21) When these documents are finalized by sales team and logistic team then logistic team send these documents to CHA .
22) After that CHA finalize the documents and if all Okay, then they provide shipping bill ASAP.
23) This whole procedure is done on same day.
24) Make E- Way bill via Government site. (ewaybillgst.gov.in)
25) Check list is issued by CHA.
26) When all the documents are finalized or prepared the custom form is prepared against the issue or confirmation of seal
Issued.
27) Seal is issued by ID-TECH company, where online form is filled . Headings which to be filled are ( seal no.
shipping bill no , date and time sealing, destination (ICD), container no. , truck No. .
28) At last the documents which
are final for sending are LETTER OF CUSTOM, INVOICE/ PI, DELIVERY CHALLAN AND TAX INVOICE.
29) One copy of this is submitted to account department and duplicate copy + E-WAY Bill + GR(goods received) also
signed by Mr Gupta.
POST GOODS ISSUE(PGI) : Means goods are dispatch from software just like an confirmation that all documents
were prepared and after doing PGI you cant able to make any types of changes.
FOB : Free on Board(Actual Cost exclude freight and insurance charges)
Freight and Insurance charges are always include as according to customer preference.
FCA: Free carrier or Free of cost( For sample invoice).
LCL: Less container load
FCL: Full container load
In USA Total amount show material cost + Freight charges + insurance if any whereas In GAP there is include of
freight and insurance already included in the cost.
Different HSN of products have different authorized license which are being issued by government.
Board laminates have high thickness , so that there license is also different.
If stock is transfer from behror plant to Singapore warehouse then this transaction is called STOCK TRANSFER
ORDER and for Singapore warehouse its an “Purchase Order”.
IE Code: Export / Import code.
Your stuffing plan is successful only when your product is packed or ready.
Its up to customer to choose for pallet or for carret packing because carret is cover from whole wooden box
whereas pallet have single layer of wood . So there is differentiation of cost also.
IN CASE OF AIR SHIPMENT
At the time of invoice
AIR CONSIGNMENT BOOKING 31. Commercial Document Come Through Plant(including dimension)
32. Book vehicle For Airport By Plant
33. H.O logistics Plan To Booking With Airline/Forwarder
34. Shipping bill Filing Process Done by CHA After confirmation of H.O
35. CHA send the instruction to concern forwarders to generate the air bill
36. Forwarder send the air bill to head office
37. HO Logistics handover (Air bill Original, Fumigation Certificate Original copy , Original Exporter copy) to
finance for sale booking and further documentation
38. Logistics team follow up with carrier/ forwarder for sailing as well as Arrival of the shipment at destination.
Which is update on shipment port accordingly.
39. Tracking the shipment online as well directly on carrier website if any transshipment point.
40. Once shipment arrived at destination logistics team update the actual arrival
time on shipment portal. Follow up with vendors also.
41. HO Logistics handover (BL Original, Fumigation Certificate Original copy ,
Original Exporter copy) to finance for sale booking and further documentation
42.Certificate of Country Origin is provided by CHA
43. ASEAN/IM certificates Arrange By CHA For Malaysia Thailand And Indonesia
Shipment.
44. For Egypt We Have Arrange Legalized The COO by Concern Embassy, Which
Arrange by CHA.
45. Vendors(Forwarders , CHA, Shipping Line Send the Expense (Debit Note) To
H.O
46. H.O logistics Check and Verify the Cost and Send to the Respective Plant for
Expense Booking.
a) Mainly Greenlam use Veneers ( wooden layers) and cubical for domestic purpose.
b) Flooring and laminates are mainly use for export purpose.
Production Process of Greenlam
1. Assembling
2. Pressing
3. Cutting
4. Sanding
5. Quality
6. Marking
7. Crate Packing