INTERPERSONAL

SKILLS

Dr. M.I. Sakri

Professor and Head, Automobile Engineering Department,
BLDEA’s Vachana Pitamaha Dr. P.G. Halakatti
College of Engineering and Technology, Vijayapur-586103
 Personal:
 Relating or belonging to a single or particular person rather than to
a group or an organization
 A personal action is one that is done by someone directly rather
than getting another person to do it

Interpersonal:
 Connected with relationships between people
 Being, relating to, or involving relations between persons

 Between persons; involving personal relationships

Skills:
Skill is the knowledge and ability that enables you to do
 Asomething well. of doing something competently : a developed
learned power
aptitude or ability
 A special ability to do something
What are Interpersonal Skills ?

Interpersonal skills are life skills / capabilities to effectively

communicate, socialize, connect, and cooperate with people in life,
whether it be an individual or a group.

Interpersonal skills are people skills. They’re the skills we use when
communicating and collaborating with others.
nterpersonal skills

Interpersonal skills are those necessary for relating

and working with others – such as verbal and non-
verbal communication, listening, giving and receiving
feedback.
 
Howard Gardner described it as one of the multiple
intelligences: interpersonal intelligence or the ability
to be able to understand and work effectively with
others.
 
Being able to understand and work with others in
teams or groups is another important aspect of
interpersonal skills. The focus is on facilitating
teamwork, ensuring group effectiveness, decision
making, running meetings and presenting work.
INTERPERSONAL RELATIONSHIP

 Reciprocal social and emotional interaction between two or

more individuals in an environment

 Close association between individuals who share common

interests and goal
INTERPERSONAL RELATIONSHIP (IPR)

FORMS OF IPR
 Friendship
 Family and kinship
 Professional relationship
 Love
 Marriage
 Platonic relationship
 Casual relationship
 Brotherhood and sisterhood
 Acquaintances
IPR FOR AN INDIVIDUAL

 Personal growth and development

 Growth and enjoyment
 Sense of security
 Context of understanding
 Interpersonal needs
 Establishing personal identity
IPR FOR A MANAGER/LEADER

 Understanding self
 Building a positive functional multidisciplinary team
 Improving intra and/or inter team communication,
coordination and cooperation
 Improved decision making and problem solving
COMMUNICATION IS THE KEY

 Communication is the lifeline of any relationship.

Without it, the relationship will starve to its death.
 Elizabeth Bourgeret
 You can change your world by changing your words...
Remember, death and life are in the power of the
tongue.
 - Joel Osteen
COMMUNICATION IS THE KEY
 Half the world is composed of people who have
something to say and can't, and the other half who
have nothing to say and keep on saying it.
 Robert Frost

 To say nothing, especially when speaking, is half the

art of diplomacy.
 - Will Durant
IMPORTANCE OF INTERPERSONAL SKILLS AT
WORKPLACE
Strong interpersonal skills help you stand out from the
crowd, whether it is in a college group activity or job
interview. They complement your technical abilities,
enhance performance, boost social interactions, and give
you
 an edge
Builds over your
team dynamics .
competition.
 Develops key life skills like Problem Solving and Decision Making.
 Effective communications.
 Enhances employment opportunities.
 Paves path to success.
 Relatable
 Credibility and Customer Satisfaction
 Transparency
 Effective Leader
Importance of Interpersonal Skills for Students
1. It helps them ask their doubts from teachers and learn better
2. Helps in building good relationships with their peer group, teachers, family
members and society
3. Boost their confidence and personality development
4. Helps them express their thoughts/ideas and feelings to their parents,
teachers or classmates to get help/support
5. Improves their social status as they interact and entertain their friends and
acquaintances
6. It helps them value the diversity, individual respect and different customs
in the society
7. With better soft skills, a person is considered more ethical and gets respect
in society.
MOST COMMON INTERPERSONAL SKILLS
 Communication Skills
• Verbal communication
• Non-verbal communication
• Active listening
 Emotional intelligence
 Team working
 Negotiation, persuasion and influencing skills
 Conflict resolution and mediation
 Problem solving and decision making
 Collaboration
 Empathy
 Diplomacy
 Adaptability
 Leadership
 Patience
 Positive attitude
 Assertiveness
 Time management skills
 Ability to accept constructive feedback
How to improve Interpersonal skills?
Planning  Develop a SMART objective (Specific, Measurable, Action-oriented,
Realistic, Time-bound).
 Research various networking groups and associations to find out
which ones will work for you.
 Research your contacts by asking them questions, so you will know
Research with whom you are dealing.
 Research every possible opportunity.
 Keep your eyes and ears on the news, current events, and local
developments.
 Promote yourself effectively.
Self promotion  Understand your features and benefits(your strengths and how to
use them) and learn how to express them.(Smile and Ask
infomercial)
 When someone is talking to you, make him/her feel
like you're
Become active
listener  interested through active listening. For instance, you
can demonstrate active listening by restating what
they said in your own words to show understanding.
 You may be able to do this by identifying a positive
attribute about your team mates and appreciating it.
Appreciate
others. Thank them when they assist you with anything and
make them feel welcome when they seek assistance
from you.
How to improve Interpersonal skills?
 Communicate effectively.
 Good communications are invaluable in any situation. Be
articulate, concise, enthusiastic, honest and frank. Use language
Communications with which you are comfortable but make sure it is powerful.
Don’t forget the other side of communicating: listening. This is as
important as speaking.
Think Creatively  Solve problems and maximize opportunities with innovative ideas.
Follow through  Follow through on your commitments, both to yourself and
others.
Organization  Organize yourself.
Teamwork  Work had for others and the rewards will come back to you ten
times over.
 Everyone loves to associate with a happy person. If you smile
often and have an upbeat attitude, your coworkers will be drawn
Smile and use to you. To boost your interpersonal skills, it is advisable to smile
positive body every once in a while. Additionally, be cheerful about your work
language. and life, this will radiate a positive energy around you and
motivate your team as well.
Thank you