PSIKOLOGI INDUSTRI

KEPUASAN KERJA

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 KELOMPOK 2

01 Indo Guna Santy 172110101016 05 Melania Alifa C.Q 172110101139

02 Vira Ghasani N A 172110101045 06 Agustining Sekar 172110101191

03 Dzikri Aulia Pratama 172110101077 07 Anton Dwiarda Candra 172110101194

04 Khalisa Nurima 172110101080

Pokok Bahasan :
.

01 Bagaimana pengertian kepuasan kerja?

02 Apa saja teori-teori yang berkaitan dengan

kepuasan kerja?

03 Apa saja faktor-faktor penentu kepuasan

kerja?

04 Bagaimana dampak yang terjadi

akibat kepuasan dan ketidakpuasan kerja?

Bagaimana instrumen pengukuran

05 kepuasan kerja digunakan?
Definisi

“ Kepuasan kerja sebagai presepsi, yang mana kepuasan

“
didasarkan pada penilaian subjektif setiap individu sesuai
situasi (Wijono, 2015).
Manfaat pengukuran kepuasan kerja:
.

01 Pimpinan mendapat indikator yang paling memengaruhi tingkat

kepuasan dalam perusahaan

Tumbuhnya komunikasi yang berarti ke semua arah

02 ketika dalam proses merencanakan, melaksanakan dan
membahas hasil survei.

Hasil survey dijadikan sebagai memperbaiki sikap

03 antar individu maupun kebijakan
perusahaan.

Kebutuhan pelatihan bagi para anggota

04 perusahaan berdasarkan apa yang dirasakan para
pekerja.
 Teori Kepuasan Kerja

.
Teori Ketidaksesuaian Teori Kepuasan
(Discrepancy Theory) Bidang/ Bagian
(Facet Satisfaction)

Teori Proses
Teori keadilan
Bertentangan
(Equity theory)
(Opponent Process
Theory)
Faktor Yang Mempengaruhi Kepuasan Kerja

 Karakteristik Individu  Karakteristik Pekerjaan

Aspek : Aspek :
Perbedaan Individu Organisme dan Manajemen

USIA Supervisi Langsung

Jenis kelamin Lingkungan Sosial

JABATAN Komunikasi

. Keamanan & penghasilan.

 Faktor Intrinsik dan
Ekstrinsik

Dalam buku Hassan dkk, (1955) dalam Wijono

(2015), Herzberg berpendapat bahwa ada
dua faktor yang memengaruhi
kepuasan kerja yakni faktor ekstrinsik dan
faktor intrinsik
 Faktor Ektrinsik
Faktor Intrinsik

 Keberhasilan
• Gaji
.
. A B
 Penghargaaan
• Supervisi
C D
 Tanggung jawab
• Kebijakan Perusahaan
 karier
 Dampak Kepuasan dan Ketidakpuasan Kerja
Dampak terhadap Absensi dsan keluarnya
tenaga kerja
Motivasi untuk hadir dipengaruhi oleh kepuasan kerja
dalam kombinasi dengan tekanan-tekanan internal dan
DAMPAK TERHADAP
PRODUKTIVITAS
eksternal untuk datang pada
pekerjaan (Munandar, 2011).
Produktivitas yang tinggi akan menyebabkan
peningkatan kepuasaan yang tinggi hanya.
jika tenaga kerja memperoleh
ganjaran intrinsik dan ganjaran ekstrinsik
(Munandar, 2011).
Dampak terhadap Kesehatan
kepuasan kerja menunjang tingkat dari fungsi fisik
.

mental danbahwa kepuasan sendiri merupakan

tanda dari kesehatan.
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