BARRIERS OF COMMUNICATION

WHAT IS COMMUNICATION ???

 `
 COMMUNICATION IS THE ART OF TRANSMITTING
KNOWLEDGE, IDEAS, INFORMATION AND THOUGHTS FROM
ONE PERSON TO ANOTHER.

 THE TRANSFER SHOULD BE SUCH THAT THE RECIEVER

UNDERSTANDS THE MEANING AND THE INTENT OF THE
MESSAGE AND GIVE PROPER FEEDBACK
 What is a Barrier in communication?

 Every obstacle that stands between the

sender and the receiver.
The most important thing is the message.
 This message should be clear enough in order
to avoid misunderstandings.
 Seek feedback to check that the message is
understood.
 Physical and Environmental barriers
Distractions such as background noise, poor
lighting, uncomfortable sitting, unhygienic
room, or an environment that is too hot or
cold can affect people's morale and
concentration, which in turn interfere with
effective communication.
 How to overcome
Appropriate Seating Arrangement
Ensure Visibility & Audibility
Environmental Comfort
Minimize Visual/Oral Distractions
 Semantic Barrier
Language, jargon, slang, etc., are some of the
semantic barriers. Different languages across
different regions represent a national barrier
to communication.
 How to overcome
Use of Simple Language
Symbols & Charts
Active Listening/ Constructive feedback
 Cultural Barriers
 Culture shapes the way we think and behave.
 Cultural difference leads to difference in
interest, knowledge, value, and tradition.
Therefore, people of different cultures will
experience these culture factors as a barrier to
communicate with each other.
Cultural Barriers
 How to overcome
Understanding of Traditions & Customs
Information of all Sides of Culture
 Personal barriers
 Lack of confidence.
Personal shyness.
Internal conversation or internal monologue (self
talk).
Lack of objectivity.
Culture differences
Language.
Emotion
Discomfort in sensitive situations
 How to overcome
Use simple words to convey the message.
Learn the art of listening.
Keep composure while communicating.
Provide constructive criticism
 Physiological Barrier
Physiological barriers to communication are
related with the limitations of the human
body and the human mind (memory,
attention, and perception).
Physiological barriers may result from
individuals’ personal discomfort, caused by
illhealth, poor eye sight, or hearing difficulties
 How to overcome
Calling Attention & Motivation
Assistance & Sympathy
 Organizational Barriers
Unclear planning, structure, information
overload, timing, technology, and status
difference are the organizational factors that
may act as barriers to communication.
 How to overcome
Simple Organizational Structure
Avoiding Information Overload
Flexibility in Meeting Targets
 Linguistic Barriers
Individual linguistic ability may sometimes
become a barrier to communication.
The use of difficult or inappropriate words in
communication can prevent the people from
understanding the message.
 How to overcome
Use plain language
Use visual methods of communication
Use repetition
“Communication is the real work of
leadership.”