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Introduction to Human

Resource
1 Management

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Learning Objectives
1. Explain what human resource
management is and how it relates to the
management process.
2. Show with examples why human resource
management is important to all managers.
3. Illustrate the human resources
responsibilities of line and staff (HR)
managers.

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Learning Objectives
4.Briefly discuss and illustrate each of the
important trends influencing human
resource management.
5.List and briefly describe important traits of
today’s human resource managers.
6.Define and give an example of evidence-
based human resource management.
7.Outline the plan of this book.
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Explaining what human
resource (HR) management
is and how it relates to the
management process.

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What is human resource (HR)
management and why
is it important?

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The Management Process
• Planning
• Organizing
• Staffing
• Leading
• Controlling

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Review
• Part of total management process
• Focus on staffing processes
o Job analyses
o Recruiting
o Compensation
o Performance
o Compliance issues, etc.

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Human Resource (HR)
Responsibilities of Line
and Staff Managers

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Line and Staff Managers
• Line authority
gives you the right
to issue orders
• Staff authority
gives you the right
to advise others in
the organization

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Human Resource Duties
Line Managers
• Job placement
• Orientation & Training
• Performance
• Cooperation
• Labor costs
• Development

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Human Resource Duties
Staff Managers
• Line function inside of
HR department
• Coordination
• Assist and advise

Sample HR organizational chart for a small


company
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Review
• Profits and performance
• HR is a line function within HR
department
• HR is a staff function to support line
management
• Right person, right job

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Important Trends in Human
Resource Management

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Trends in Human Resource
Management
• Globalization
• Competition
• Deregulation
• Increased indebtedness
• Technological innovation
• More high-tech & service jobs

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Trends in Human Resource
Management
• More knowledge work
• Aging workforce
• Economic downturn
• De-leveraging
• Deregulation slowdown
• Slower economic growth

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Globalization
• Firms extend sales, ownership and
manufacturing to other countries
• Sales expansion
• Lower labor costs
• Forming partnerships
• Offshoring

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Indebtedness and
Deregulation
• Stock brokering by banks
• Lending practices
• No money down
• Spending > Income
• Balance of payments
• Treasury bonds
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Technological Trends
• Smart phones
• Tablet computers
• Facebook
• Job seeking

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Trends in the Nature of
Work
• High-tech jobs
• Service jobs
• Knowledge work
and human
capital

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Workforce and
Demographic Trends

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Demographic Trends

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“Generation Y” Workers
• Considered to be high-performance
and high-maintenance
• Fair and direct supervisors
• Creative challenges
• Day 1 impact
• Small goals
• Faster and better workers
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Retirees, Nontraditional
Workers, Workers from Abroad
• Bringing retirees back
• Multiple jobs
• Contingent workers
• Alternative work arrangements
• Workers from abroad

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Economic Challenges and
Trends
• GNP growth boom 2001 – 2008
• Falling off a cliff
• Debt accumulation
• Worthless loans
• Economy tanks

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Evidence-basedHuman
Resource Management

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Review
• Globalization
• Indebtedness and deregulation
• Technology
• Trends in the nature of work
• Economic challenges and trends

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TheNew Human Resource
Managers

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Big Transactional
picture Services

The New
Human Talent
Competencies Resource Management
Managers
Performance,
results,
evidence- Employee Ethics
based Engagement
practice
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Review
• Talent management
• Ethics
• Employee engagement
• Measurement
• Evidence-based management
• Value
• New competencies
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Plan of the Book

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Plan of the Book

• Practical tools
• HR as a profit center
• Strategic context
• Evidence-based HR

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Review
• The HR process
• Importance
• HR responsibilities
• Trends

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All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior
written permission of the publisher. Printed in the United
States of America.

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