Endpoints

Worldwide Sales Training | Comms Team

Desk Phones
 Phone Endpoint Portfolio Overview

HUDDLE ROOM

7832
7811

7861
7841
7821

LOBBY / COMMON AREA SMALL BUSINESS KNOWLEDGE WORKER ADMIN ASSISTANT MANAGER/EXECUTIVE CONFERENCE ROOM

8831/32
8861/65
8841/45
8821

8811

8851
Cisco IP Conference Phone 7832
Uncompromised Audio Conferencing for Small/Huddle Rooms
• Small conference/huddle rooms, private offices
• Meetings rooms up to 6 participants
• Sleek modern design
• Wideband for crystal clear audio and full-duplex speakerphone
• Rooms/offices up to 172 sq. ft (16 sq. m)
• Up to 7-ft (2.1-m) microphone pickup
• 3.4-inch (88-mm) backlit, monochrome display
• Mute button easily accessed from all angles
• Raised edge eases handling and repositioning
• Low-power IEEE Power over Ethernet Class 2
• Enhanced security with SHA-2
• Common experience with other 7800 Series
• Four context-sensitive soft-label keys
• Charcoal and white color options Initial Release = Spark Registration
• Cloud deployment with Cisco Spark™
 Cisco IP Conference Phone 7832
Hardware Features

802.3af (Class2)
Power over Ethernet
Cloud-enabled via Cisco Spark
exclusively. No power jack
Up to 172 sq. feet/16 sq. meter
room sizes (~4 to 6 people)
Up to 7ft/2.1m Microphone Pickup
Rounded Edges for Ease of
Range
Portability and Handling
Large Mute Key for Mute/Un-Mute
Ease of Access
Four Context-Sensitive Soft Keys 3.4”, 384 x 128 pixel backlit
monochrome LCD
Wideband/Full-Duplex
Audio Speakerphone Two-way Navigation Key

Volume Up/Down Bar

Dialpad
Secure Encrypted
Communications
IP Conference Phone 8832 Available
Q3 CY
High-Quality Audio Conferencing for Today’s Workplaces 2017

New Features
Builds on features of 8831 Conference Phone plus:
NEW Ergonomics:
Larger color display (3.9-inch, 99mm)
Integrated dialpad
Two color options
Rounded edges (portability)

Customer Benefits
Easy to Use
Common user experience w/8800 Series
Avoids retraining costs
Simplifies Administration
Common phone OS (8800 Series)
Enhances ROI with Extensibility
Accessory options (mics, daisy-chaining)
 Cisco IP Conference Phone 8832
Hardware Features

802.3af
Power over Ethernet

Stand-alone base station covers

20 x 20 feet area
Rounded Edges for Ease of Up to 7ft/2.1m Microphone Pickup
Portability and Handling Range

Mute/Unmute, Volume +/-

Large Mute Key for
Ease of Access
480 x 128 pixel backlit 24-bit color
LCD, 3.9” diagonal
Four Context-Sensitive Soft Keys
Two-way Navigation Key
Wideband/Full-Duplex
Audio Speakerphone
Dialpad
Volume Up/Down Bar
 8832 versus 7832
10.9 inches (27.7 centimeters) 8.9 inches (22.6 centimeters)

10.9” 8.9”
27.7cm 22.6cm

$995
$1595
Phone Update
 Quick Review - Cisco IP Phone 7800 Series
Key Features
CP-7811 CP-7821 CP-7841 CP-7861

Replaceable Bezel ✔ ✔ ✔ ✔
Screen 384 x 106 Mono 396 x 162 Mono (3.5”) 396 x 162 Mono (3.5”) 396 x 162 Mono (3.5”)
(3.28”)
Ethernet Switch 10/100 10/100 10/100/1000 10/100
Programmable Line Keys N/A 2 4 16
Programmable Soft Keys 4 4 4 4
Headset Port N/A ✔ ✔ ✔
EHH Support (AUX) N/A ✔ ✔ ✔
Full Duplex Speakerphone ✔ (Narrowband) ✔ ✔ ✔
Wideband Audio Available with ✔ ✔ ✔
additional wideband
handset
POE Class 1 1 1 1
Protocols SIP SIP SIP SIP
Quick Review- Cisco IP Phone 8800 Series
Key Features

CP-8811 CP-8841 CP-8845 CP-8851 CP-8861 CP-8865

Display 800 x 480 800 x 480 800 x 480 800 x 480 800 x 480 800 x 480
Greyscale(5”) WVGA (5”) WVGA (5”) WVGA (5”) WVGA (5”) WVGA (5”)
Ethernet Switch 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000
Programmable Line 5x5 5x5 5x5 5x5 5x5 5x5
Keys
Programmable Soft Keys 4 4 4 4 4 4
Headset Port (RJ9) ✔ ✔ ✔ ✔ ✔ ✔
EHS Support ✔ ✔ ✔ ✔ ✔ ✔
Full Duplex ✔ ✔ ✔ ✔ ✔ ✔
Speakerphone
Wideband Audio ✔ ✔ ✔ ✔ ✔ ✔
Integrated Bluetooth ✔ ✔ ✔ ✔
USB ✔ ✔ ✔
KEM Support ✔(2) ✔(3) ✔(3)
Wifi ✔ ✔
External Audio Port ✔ ✔
HD 720p Video ✔ ✔
POE Class 2 2 3 3 4 4

New User Experiences in 12.0
11.5 Firmware
• Default wallpaper is blue
• Bottom softkey ribbon is black
New in 12.0 Firmware
12.0 Firmware
• Default wallpaper is brighter
• Bottom softkey ribbon is light
• Overall appearance is cleaner
• Better User Experience alignment with entire
portfolio

8800 Enhanced Line Mode
Session Line Mode
Session Mode
• 5 Left Keys - Lines or Features
• 5 Right Keys – Session Status
• Status of Multiple Calls Handled on Each Line
New in 11.5 Firmware
Enhanced Line Mode
Enhanced Line Mode
• 10 Left/Right Keys –Lines or Features
• Experience like 7900 Series
• More Familiar to Non-Cisco Users
• Eliminates Need for KEM up to 10 lines
• CUCM 9.1.2, 10.5.2, 11.x or later
A Short History of Cisco IP Phones
Session Line Mode

9900 8800

Enhanced
Line Mode
7900

6900 7800

2000s 2008 2014 2016

What 8800 Mode to Choose?

Session Line Mode Enhanced Line Mode

8800 Enhanced Line Mode compared with 7900
• Home screen on two idle phones, identically configured
Enhanced Line Mode Caveats
Summary of Feature Gap* Session Line Mode Enhanced Line Mode

Call Park & Call Park Line Status Yes Yes in 12.0

Extension Mobility Cross Cluster Yes Yes in 12.0

Group Pickup Yes Yes in 12.0

Hunt Groups Yes Yes in 12.0

Key Expansion Module Yes Yes with new Key Expansion

Modules
Bluetooth Smartphone Pairing Yes No

CME Yes No

Right to Left Locale support Yes No

Please refer to the 12.0 firmware release notes for more details
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/firmware/12-0-1/release_notes/p881_b_8800-series-RN-
for_12_0_1.html#reference_F8965619ADAB5FA38BDCA0422F824F9Al
 Available

Two New 8800 KEMs Q3 CY

2017
8800 Series Audio and Video KEM
CP-8800-A-KEM= and CP-8800-V-KEM=

• Dual screen layout for

enhanced character legibility
• More efficient device
architecture
• The height and screen angle
match 8800 audio
• Nearly an inch narrower than
the current KEM
• Charge Smartphone on USB
New vs. Old Audio KEM
New Audio KEM Old Audio KEM

50%
100% space
space used
used
New vs. Old Video KEM
New Video KEM Old Audio / Video KEM

50%
100% space
space used
used
Summary Old KEM versus New KEM
OLD New

Enhanced Line Mode No Yes

Maximum horizontal No, 9 buttons only Yes, 14 buttons

character readability in
Single Column Mode
Uses entire vertical real No Yes
estate
Angled KEM for Video No Yes

USB pass-through for No Yes

smartphone charging
Width 5.5 inches (14cm) 4.3 inches (11cm)
Best Practices with New KEMs

• ELM is not supported on old KEMs

• You cannot mix and match old with new KEMs
• Latest device pack will be required: CUCM 10.5.2 or higher
• New KEMs only display one-column-mode, old KEM supports two-
column
• Cisco IP Phone 8851 with KEM x 2 will work on 802.3at PoE only
with v08 or later hardware
 New in 11.5(1)SR1 Firmware

New Features

• Record/Monitor in Enhanced Line Mode

• Wireless Scanning for 8861 & 8865
• Configurable Ringtone - 7800/8800
• Receive Video with Shutter Closed
• New Hardware - 8865NR
• FIPS Mode – 7800/8800
8821 Best Practices

• Perform site survey

• Use the latest 8821 firmware
• Adhere to the 8821 design guide
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cuipph/8821/english/Deployment/8821_wlandg.pdf

• Evaluate the latest infrastructure firmware (APs and WLC)

WLC Field Notice: http://www.cisco.com/c/en/us/support/docs/field-notices/642/fn64274.html

• Use 8821 dock to provision over wired network

Same as with the 8861 or 8865
Phone Security Whitepaper
• Compares 7800/8800 versus old phone models
• Provides reasons to migrate

https://www.cisco.com/c/dam/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-8800-series/white-paper-c11-739097.pdf
CUCM 12.0 Phone Deprecation

• 7970, 7971, 7921

Phones removed in CUCM 11.5:

12S/SP/+, 30SP+/VIP, 7902G, 7905G, 7910/G/+SW,
7912G, 7920, 7935
Cisco DX Series:
Past, Present and Future
Android Manual Migration – Executive Summary
Information for 100% UCM Registration to Upgrade to CE 8.3

1. Prep UCM: 1
Download latest dev pack to add new “Cisco
TelePresence DX” device types Delete old
“Cisco DX”
2. Upgrade firmware: device, then add
to UCM as “Cisco
Android  10.2.5.212  CE 8.3.1 TelePresence Install UCM
DX” device device pack
3. UCM config: 4 2
Delete/change MAC address for old DX device Manually Upgrade
specify CE load firmware
type, then re-add MAC for new DX device type sipdx80.ce831.190117.loads cmterm-synergy-
ce8_3_1_no_
sipdx70.ce831.190117.loads
defaults.cop.sgn

3
Converting DX Android Firmware to CE 8.3.1

Not used for Android conversion..

This is a file you can load onto
CUCM and it is used to upgrade a
CE8.2.x device to CE8.3

Use this to convert from Android

10.2.5.212 or higher to CE 8.3

Not used for Android conversion..

This is a file you can load using
the DX Web-UI to upgrade CE8.2
device to CE8.3

*Firmware conversion software subject to change, please check Cisco.com for the latest software and migration information.
Converting DX Android Firmware to CE 8.3.1
• Important notes about cmterm-synergy-ce8_3_1_no_defaults.cop.sgn
- The “no defaults” means it will not populate the DX firmware settings:
UCM -> Device -> Device Settings -> Device Defaults

Intentionally blank

- The reason is to avoid accidental upgrades of Android to CE firmware, so further action is

required to upgrade to CE
- After installation of cmterm-synergy-ce8_3_1_no_defaults.cop.sgn and TFTP restart, you must
manually populate the following strings into either Device Defaults (for bulk upgrade) or the individual
device page of the DX70 or DX80 (for selective upgrade). Then click Save or Apply on endpoint
- DX80 = sipdx80.ce831.190117.loads
- DX70 = sipdx70.ce831.190117.loads
upgrade.cisco.com

• Connectivity check -> http://upgrade.cisco.com/support/

• Do a factory reset of the DX on Android before you start
Cisco EOL for Android on DX70 and DX80

http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/desktop-collaboration-
experience-dx600-series/bulletin-c25-738941.html
Collaboration Endpoint 9.1 Key Features

Target Availability: June 2017

Bluetooth headset support for DX70 and DX80

• Support for most Bluetooth headsets

• Simple pairing wizard
• Bluetooth control features
(volume/mute etc.)
• Enabled by default
• Switch between Bluetooth headset,
USB headset and speaker
Collaboration Endpoint 9.2 – DX Key Features

• DX camera improvements (Auto-focus, Auto-whitebalance, Auto-exposure)

• CE Macros (covered in Video Endpoints Session)
• User Experience Changes
• Russian Localization
DX Spark Room OS Roadmap
 Whiteboard
 Shared Mode
 Personal Mode
IF(F12="yes",SUM(
 One button to push

Target Availability: 2HCY17

ROADMAP IS SUBJECT TO CHANGE

Cisco Confidential
Room Systems
 Cloud Optimized for Both On-Premises
Cloud and On-Premises

NEW NEW NEW NEW Cisco IX5000

Cisco MX700
Cisco Spark Board 70 Cisco Room 55 Cisco Room 70S Cisco Room 70D

Cisco SX10 NEW NEW Cisco SX80

Cisco Spark Board 55 Cisco Room Kit Cisco Room Kit
Plus

Cisco DX70 Cisco DX80

Board OS Room OS / CE SW IX SW
Introducing
Cisco Spark Room 70

• A new integrated room

collaboration system for medium-
to-large rooms
• Replaces MX800S and MX800D
• Based on the same camera and
HW platform as Cisco Spark Room
Kit Plus
• Built for both cloud and on-
premises
• Offers SW continuity with Room
OS and Collaboration Endpoint
SW
MX800D vs Room 70D
MX800D Mic array for
speaker track
HiFi 11 channel speaker system
Optimized for voice
2x PTZ cameras
70-inch display
Speaker track
FHD LED screen
8 microphone inputs / Integrated cable management
3 video outputs
Mounting: Floor stand default
Height: 70cm
Wall mount as option
from floor to lowest pixel

Room 70D Fixed cameras

HiFi 9 channel speaker system 4x lenses, speaker track
Optimized for voice Mic array for
WiFi & Bluetooth speaker track

70 inch display
4K/UHD LED Screen
3 microphone inputs /
2 video outputs Integrated cable management

Increased height Mounting: Floor stand default

approximately 10cm Wall mount as option
MX800S vs Room 70S
MX800S Mic array for
speaker track
HiFi 5 channel speaker system
Optimized for voice
2x PTZ cameras
70 inch display
Speaker track
FHD LED screen
8 microphone inputs / Integrated cable management
3 video outputs
Mounting: Floor stand default
Height: 70cm
Wall mount as option
from floor to lowest pixel
Room 70D
Fixed cameras
HiFi 3 channel speaker system 4x lenses, speaker track
Optimized for voice Mic array for
WiFi & Bluetooth Speaker track

70 inch display
4K/UHD LED screen
3 microphone inputs /
2 video outputs Integrated cable management

Increased height Mounting: Floor stand default

approximately 10cm Wall mount as option
New experiences Feature parity Differences

• Smart room • Current CE features • Audio IO flexibility

- 3 mic input (vs 8 today)
• 4K / UHD • 70” display size - 1 output (vs 4 today)
- Mic20 (vs Mic60 today)
• Next-gen speaker track • Dual PC input
• Video IO flexibility
• Wireless • Audio performance - 2 video output (vs 3 today)
(minor degradation on speaker - No training room
• HDCP (Roadmap) performance and directional
audio)
• Reduced range for
• Higher floor stand (+10cm) speaker track
• Easier to install • Camera flexibility
• New design - Reduced PTZ

• Less downtime
New HW I/O
Room 70 is based on the same camera and hardware platform as the Cisco
Spark Room Kit Plus
Room 70 Audio features
Audio calling Yes
Integrated speakers Yes
Integrated microphone Only for voice tracking
External microphone support Yes (3)

Video features
Video resolution (max) 1080p60*
Video + Content (max) 1080p60 + 4Kp5
Best overview (framing) feature Yes (instant detection)
Speaker track feature Yes
Dual display support for Room 70S Yes (4Kp60)
Zoom 5.4X (2X optical zoom + 2.7X digital zoom)
Field of View 83 degrees Horizontal

Collaboration features
Content sharing
Auto screen on/off (HDMI CEC)
Control HDMI CEC devices
Wake up on movement detection
Spark app seamless integration
1 x Wired (HDMI) @4kP5 (in Call)
1 x Wired (HDMI) @4kP30 (Out of Call)
Wireless (Proximity App) @1080p2
Wireless (Spark App) @4kP5
Yes, depends on manufacturer
Future
Yes
Yes

People count metrics Yes

* Live video resolutions (encode and decode)

 Cisco Spark Room 55:

Bringing advanced experiences to

every room

• All-in-one device for smaller

rooms

• Powerful device for today

• Based on Room Kit platform

• Cloud and on-premises

• Powerful platform for future AI

experiences
Cisco Spark Room 55
Connecting people

Built for
both
Cloud On-premise
 Taking the MX300 success to the next level
Room 55 is a totally new product replacing MX200 and MX300

MX200 MX300 Room 55

 Introducing Cisco Spark Room Kit & Room Kit Plus
Connecting people

Superior
meeting
experience

Smarter
meeting
rooms

Seamless
workflow

Built for
both
Cloud On-premise
Choose the Room Kit optimized for your room size

Cisco Spark Room Kit Cisco Spark Room Kit Plus

Running CE 9.x (on-premise) or Room OS (Spark) firmware

 A superior meeting experience
Now for every room

High quality audio High quality video High quality content

Built-in speakers and microphones Unobtrusive fixed lens with Support for two 4k displays for
for natural audio with presence automated intelligent framing people and content. Share 4k
content
Intelligent framing for clearer communication
Auto-detects people in room Best Overview Selects best framing

Detects person speaking

Speaker Tracking Selects best framing for speaker
 Smarter meeting rooms
Digital transformation that gets more done -- fast

Smart starts Smart presenting

to avoid wasted time to quickly align
Auto wake-up Wireless sharing
Activity based UI menu Wired sharing
Auto pair with BYOD 4k content
One button to join Compare content locally
scheduled calls

Smart integration
Smart API & metrics for simpler interaction
for resource planning Always available Touch 10
Usage metrics (people In-room and 3rd party device
count) control
API for developers Display control automated
(CEC)
Run Rom Kit Series on WiFi
Voice and facial recognition
(Spark only beta)
Audio distance: 1.90 Quality: 0.58 Far end: 0 F: 0.0% T: 86.4% U: 0.0% N: 0.0% S: 235 People count: 6

Diagnostics for a superior experience and resource planning

Above and beyond just a video conferencing device
Room controls Open APIs Metrics

...
 Cisco Spark Board
55- or 70-inch device designed for
teamwork
3-in-1 Collaboration Device

Conferenci
Wireless Digital ng system
Cisco Spark Board adjusts
presentati whiteboard automatically to participants’
position and speaking volume for

on device Create, draw and whiteboard on a

an ideal meeting experience.

blank canvas or any document

Share your presentations and (future software release). The
 Two Main Methods of Use

Ad hoc Connected to a Cisco Spark space

Spark Board name displayed in Ad hoc mode Spark space name displayed in connected mode

When connected to a Cisco Spark space, the space name will be

shown left aligned and you will get extra options – People and
Files
 Ad-hoc Sharing

HDMI or wireless sharing using Spark proximity

Performance at FCS:
1080p30 on HDMI (will change).
1080p5 wireless (will change).
 Ad-hoc Whiteboard Drawing

Save to Cisco Spark space, email or

store “locally”
Ad-hoc Call

In call experience
Opening and Closing “Spaces”
on a Cisco Spark Board
Adding a Cisco Spark Board to a Cisco Spark space for messaging and accessing to relevant activities
Uses devices in proximity to select the Spark space
 Opening a Space Using iPhone in Proximity

If Spark Board Takes you to

detected should see dash board within
this under the room that room
name

Open this Spark space on this

Cisco Spark Board
Opening a Space using Spark Client in Proximity
 Cisco Spark Board in Spark Space - Activity Dashboard

Two new activities are

available once a space is
opened on the Cisco Spark
Board:

People: Will show all

members of this space

Files: Pressing this shows

all files shared into “this”
space
Files
File Preview
Conferencing – Starting a Call
Conferencing – With Content
Conferencing – Maximized Content
Conferencing – Multi-tasking
Accessing activities while in call
Conferencing with 2-way White Boarding
Closing Space on Cisco Spark Board