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MIS Quiz 1

1. Business Intelligence includes which of the


following?
A. Knowledge about your internal environment
B. Knowledge about your external environment
C. Knowledge about your competitive
environment
D. All of the above
2. Which dimension of information describes
being able to access information from a hotel
room?
A. Time dimension
B. Location dimension
C. Form dimension
D. None of the above
3. Which of the following refers to using
communications technologies to work in a location
other than a central location (such as an office
building)?
A. Wireless networks
B. Business Intelligence
C. Telecommuting
D. Remote desktop
4. Which term describes electronic commerce conducted over a
wireless device such as cell phone or PDA?
A. Mobile Computing
B. EIS
C. E-Commerce
D. M-Commerce
5. The responsibility for monitoring the daily activities of a business
falls to this organizational level:
A. Senior management.
B. Middle management.
C. Operational management
D. Knowledge workers.
6. All of the following statements describe an
information-literate knowledge worker, except:
A. Can define what information they need
B. Knows how and where to obtain that
information
C. Understand information before they even
receive it
D. Acts appropriately based on the information
7. Which of the following represents the flow of
information between the HR manager and the
Marketing manager?
A. Upward flow
B. Downward flow
C. Horizontal flow
D. Outward flow
8. Decentralized computing occurs when computing
power is distributed to functional business areas and
knowledge worker desktops. Decentralized computing
is made possible by:
A. Inexpensive knowledge workers
B. Inexpensive personal computer systems
C. Decreasing network speeds
D. Increasing costs of electricity
9. Which of the following is the primary tool used
by organizations to support shared information?
A. PDA
B. Database
C. Application
D. None of the above
10. Processed ______________________ is also called
______________, while the most raw elements of facts
and figures are known as ______________.
A. Data; Knowledge; Information
B. Information; Data; Knowledge
C. Information; Knowledge; Data
D. Knowledge; Data; Information
11. What are the two main types of software?
A. Utility and output
B. Application and system
C. CPU and system
D. Application and input
12. People used to be the most important asset for a
company. But in the information age, companies need
people with:
A. Data
B. Information
C. Knowledge
D. Computers
13. What is information?
A. Data that has a particular meaning within a specific
context
B. Information with a particular meaning within a
specific context
C. Data that has no particular meaning
D. None of the above
14. What is the goal of a customer relationship
management system?
A. To gain customers
B. To eliminate negative interactions with
customers
C. To eliminate the need for customers
D. None of the above
15. Which term describes a concept that encourages and
facilitates collaborative processes between members of a
supply chain?
A. Collaborative planning, focusing, and reordering (CPFR)
B. Collaborative planning, forecasting, and replenishment
(CPFR)
C. Collaborative planning, forecasting, and reordering (CPFR)
D. Collaborative planning, focusing, and replenishment (CPFR)
16. When nearly all core business processes are
digitally enabled,
A. the firm is more competitive and efficient.
B. the firm no longer needs paper records.
C. more employees will be required.
D. every employee must be computer literate.
17. Decision Support Systems (DSS) help
managers make decision that are unique, rapidly
changing and not easily specified in advance.
A. True
B. False
18. A SKYPE conference call using VoIP and webcams is
an example of a remote synchronous collaboration
tool.
A. True
B. False
19. Most MISs use sophisticated mathematical
models or statistical techniques.
A. True
B. False
20. A transaction processing system (TPS) is a
computerized system that performs and records
the daily routine transaction necessary to conduct
business.
A. True
B. False

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