GROUP 9

TEAM MEMBERS

Abhishek Bhadula Gaurav Prabh Meher Singh

Sanchita Agarwal Prachi Tokas Yash Gupta

FLOW OF PRESENTATION
• Introduction
• Objectives
• Literature Review
• Communication Process
• Strategic Model of Communication
• Analysis of Types of Communication
• Analysis of 7C’s of Communication
• Barriers of Communication
• Summary of Suits (Episode 1)
 BUSINESS COMMUNICATION
Communication is synchronization of thoughts, words and action to
achieve anticipated response.
It is the process of building a credible and visible connect by
transferring information and meaning between senders and receivers,
using one or more media and communication channels.
The importance of effective business communication is imperative in
any profession or in any organization as it helps in boosting
productivity and also contributes to the holistic development of the
both.
 OBJECTIVES
 To present a critical review of first episode of Suits.
 To analyze the episode in light of different aspects of effective business
communication.
 LITERATURE REVIEW
 The importance of Communication in Sustainability & Sustainable Strategies.
https://www.sciencedirect.com/science/article/pii/S2351978917300719
 Importance of English communication skills (Shaik Riyaz Ahmad)
http://www.allresearchjournal.com/archives/2016/vol2issue3/PartH/2-3-47.pdf
 The Importance of Communication in Quality Management (Anca Cristina Stanciu Elena Condrea
Cristina Zamfir)
http://stec.univ-ovidius.ro/html/anale/RO/2016/2016-II-full/s4/20.pdf
 COMPONENTS
OF
COMMUNICATION
COMMUNICATION PROCESS
 1. ANALYSE
 Context: Regarding hiring an associate.
 Audience: Louis Litt and Harvey Specter.
 Objective: Jessica specifies as in why they need an
associate.
2. CHOOSE THE APPROPRIATE MEDIUM

 Appropriate Channel: Formal Communication

 Medium: Oral
 Timing of communication: Communicating
within the business hours.
3. RESEARCH AND ORGANISE
 Data, Facts, Figures, Text: From where they’re going to hire an associate.
 Analyze, Interpret, Conclude, Recommend: Because they need some innovative people for
their firm and Harvard has one of the finest and innovative people which are the most
suitable for the job.
 4. Communicate Sincerely
 Using 7C’s of communication: She clearly mentions that Harvey is the new senior
partner and communicate it in a good manner between two of her best employees.
 5.Solicit Feedback
 Now Harvey will be conducting the Recruitment Process.
 ANALYSIS OF TYPE
OF
COMMUNICATION

Analysis of Types of
Communication
Kinesics
Collar Pull
Anxiety & Not
Comfortable
POSTURES
GESTURES
FACIAL EXPRESSIONS
HANDSHAKES
PROXEMICS- SPACE
MANAGEMENT
INTIMATE: 0 -18 PERSONAL: 18 INCH - 4
INCH FEET
SOCIAL: 4-12 FEET PUBLIC: OVER 12 FEET
OCULAR- EYE CONTACT
SEMIOTICS: DRESS DECORUM
HAPTICS
PARA- LINGUISTIC
CHRONEMICS
7 C’S OF COMMUNICATION
7 C’s of Communication
COMPLETENESS
CONCISENESS
COURTESY
CONSIDERATION
CLARITY
CONCRETENESS
CORRECTNESS