BBS…..

Related Terms and

Expressions
 BBS…….
• Situational Awareness
• Attitude
• Mental Capacity
• Identification Vs Reaction
• Critical Error Reduction Techniques
• Critical Information Sharing
• Accountability and Responsibility
• Inattention
Situational Awareness
Situational Awareness
Situational Awareness
Situational Awareness
Situational Awareness…….Signs
 Situational Awareness……states
• Tuned out………unaware of surroundings
• Relaxed Awareness…..paying attention but not
serious
• Focused Awareness….potential threat,
observe and take action
• High Alert…… confirmed threat, immediate
action
• Comatose……... in shock, unable to function
Unaware of surroundings…
………. and the consequence
Situational Awareness…….Excuses
Situational Awareness
Mental Capacity
Mental Capacity is…..
RESPONSIBILITY
Responsibility……
Responsibility…….the blame game
Responsibility………
Responsibility……..
Responsibility and Leadership
Responsibility and Leadership
Responsibility and Freedom
A hero ….?
Corporate Social Responsibility [CSR]
ACCOUNTABILITY
Accountability
Accountability and Empowerment
Accountability………
Accountable Behaviours……..
ATTITUDE
Attitude
Attitude and Behaviour
If
A,B,C,E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z

EQUALS
1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26
THEN…
K + N+O+W+L+E+D+G+E

11 + 14 + 15 + 23 + 12 + 5 + 4 + 7 + 5 = 96%
THEN…
H + A+R+D+W+O+R+K

8 + 1 + 18 + 4 + 23 + 15 + 18 + 11 = 98%
BOTH ARE IMPORTANT BUT THE
TOTAL FALLS SHORT OF 100%…

HOWEVER…

A+ T+T+I+T+U+D+E

1 + 20 + 20 + 9 + 20 + 21 + 4 + 5 = 100%
 Safety is really about our
ATTITUDE!

Make 100% Safe Behavior your

choice, both on and off the job
every day!
 POSITIVE OR NEGATIVE ?

How does Attitude

impact our lives?
 ATTITUDE IS THE KEY
• A good attitude toward safety is a
key to preventing unnecessary
incidents and injuries. Your attitude
affects your safety and the safety of
everyone around you, both at work
and at home.
 ARE WE LEADERS OR FOLLOWERS?
• Leaders – One that leads or guides or one who
is in charge or in command of others.

• Follower – A person who accepts the teaching

of another, a servant or a subordinate, or one
that imitates another.

• Can we be both?
• When
• Where
• How does this impact others around us?
Identification

Vs

Reaction
 Identification
• Hazard or possible error recognised by self
• Requires Knowledge/Training
• External influence not required
• Effectiveness of corrective action more
• Employee participation more
• Better compliance with Rules/Regulation
• Preventive measures taken in early stages
• Better than Reaction
 Reaction

• Hazard or error detected by others

• Usually lacks awareness/knowledge
• Detection only at a later stage
• Corrective action taken only on compulsion
• Employee participation less
• Less compliance with Rules/Regulations
• Identification is preferred over Reaction
Critical Error Reduction
Techniques
 Injury Prevention
Behavioral Focus: Error States

• RUSHING: Exceeding the normal pace

• FRUSTRATION: Relationships, equipment, tools,

conflicts

• FATIGUE: Physically or mentally tired

• COMPLACENCY: Familiarity, not watching/thinking

Think safe. Act safe. Be safe.

 Injury Prevention
Behavioral Focus: Error Conditions

• EYES NOT ON TASK: Not looking, moving your eyes

or watching your hands

• MIND NOT ON TASK: Not concentrating on the job

• LINE-OF-FIRE: Not conscious of location in relation to

the direction of the hazard

• LOSS OF BALANCE, TRACTION OR GRIP: Actions

resulting in losing balance, traction, or grip

Think safe. Act safe. Be safe.

 Injury Prevention
Behavioral Focus: State + Error Conditions

States Errors
• Eyes not on task
• Rushing
• Mind not on task
• Frustration
• Line-of-fire
• Fatigue
• Balance, traction,
• Complacency grip

* Over 90% of all injuries at home, at work or on the road are caused by these error patterns.

Think safe. Act safe. Be safe.

 Injury Prevention
Critical Error Reduction Techniques

• Trigger or self trigger on the state

– Recognize/correct employees making these errors
• Analyze close calls, minor cuts, scrapes etc. and learn
from them (small error attention to prevent big errors)
– What habit do they need to work on ?
• Look at patterns increasing the risk of injury (Employee
observation)
• Make a conscious efforts to work on employee habits
(“Making common sense, common practice”)
Tool: Occupational Health Course on “Behavioral Safety”

Think safe. Act safe. Be safe.

CRITICAL INFORMATION
SHARING
Critical Information sharing
INATTENTION
Inattention….who pays ?
Inattention……
 Reasons for Lack of Attention
1. Technology encourages short attention
spans (TV remote, Computer Mouse)
2. Increased Job Stress caused by
uncertainty (mergers & downsizing)
3. Lean staffing and increased workloads
require quick attention shifts between
tasks
4. Fast pace of work – little time to learn
new tasks and do familiar ones safely
 Reasons for Lack of Attention
5. Work repetition can lull workers into a loss of
attention
6. Low level of loyalty shown to employees by an
ever reorganizing employer may lead to:
a) Disinterested workers
b) Detached workers (no connection to employer)
c) Inattentive workers
Inattention….who pays ?
• Accountable: Answerable for the actions
Additional Slides