Get the Advanced

Services with our

Call Center
Solutions
Implement the advanced calling machines
from one of the best call center solutions
providers in India.

Objectives

•Fulfilling the core communication needs of

the clients with advanced services
•Offering the latest call management features to
improve productivity
•Offering affordable services to get the best
business outcomes for the clients.
Top Features of our Call
Center Systems
▰ Virtual Receptionist: Automate call management
system with the help of virtual receptionist feature. It
offers automated voice-generated messages to the
callers and assist them to help themselves.
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Call monitoring & recording: Get high-
definition call recording feature for quick
access with your customers’ interactions.
Monitor the calls anytime through advanced
call metrics given with our call center
solutions.
 “
▰ Voicemail to email message conversion:
Don’t worry if you missed a call. A voicemail
will be sent to your inbox via a converted
message. By using the details given in the
email, you can contact those callers again
anytime.

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 Common Features of Call
Center Systems
▰ Contact management: Handle your contacts
and other relevant data of your calling
campaigns securely. With anytime dashboard
access, access the data with secure login
process.
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 ▰ High Definition Call Conference: You can get
several customers or agents in a conference
with high definition voice interaction. This
feature will help you to stay connected with
several users without any interruption.

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 Cloud & CRM Integrations: Our call
center solutions are capable of integration
with other applications and services such as
cloud and CRM. These solutions will
become more advanced with integrations.
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 Top Advantages of Using Call
Center Solutions

Better Customer Experience

With the help of IP-based connections, you will
get high-quality voice interactions with your
customers. These call center solutions will
provide a huge leverage to enhance your
interaction with different features.
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Strong Connectivity

▰ You can reach international audiences with the help of

uninterrupted networks through our call center solutions. With
higher bandwidths and secure connection protocols, these
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solutions can help you get better outcomes.
Anytime Dashboard
Access
Calling agents can login into the system
anytime with secure details. Using several
features, they can handle their outbound
and inbound campaigns without any
hassle.
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Top Advantages of Using Call
Center Solutions

Flexible Access
Accessing our call center solutions will require just
a simple login, and your calling agents will get all
the features to handle all the campaigns. With
superior services, these solutions can upgrade the
productivity of your business.
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Time-saving Services
▰ Our call center services are integrated with
advanced technologies, so they are mostly
automated. This means the overall efficiency of
your employees will increasing, while saving a big
time for other processes.
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Business Friendly

These communication assets can help you

to manage trustworthy relations with
clients as well as customers. Agents will
need to interact with them consistently to
get their business get going successively.

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 Why IQ Telecom?

With the help of advanced technologies, IQ Telecom has been

helping thousands of clients across the globe. Whether they
deploy call center solutions Philippines or Canada, their
clients all the necessary services and features for enhanced
calling experience. They are well-recognized as the best
communication solutions provider, especially among call
center businesses.
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Other Advanced Solutions:

•Hosted IP PBX
•Hosted telecom solutions
•Contact centers
•VoIP solutions
•Cloud-based call centers
•Virtual phone numbers
•SIP termination services
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Contact Us ▰ IQ Telecom
40 E Main St #813
Newark, DE 19711
United States
▰ Telephone: 1-888-899-4471
Email:
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support@iqtelecom.net