AUTOMANUFAC-WORLDWIDE

ABOUT AMW:

• Global organization that produces products used by manufacturing

company to automate their production
• Products include assembly line system, warehouse and inventory systems
and technologies to automate shipping and receiving’
• Company maintains operations in more than 50 countries with budget
exceeding 3 billion dollar
 AMW built Developmental Assessment Centre
 Striving for creating “Talent Pipeline”
 High potential employees to continually upgrade to be successful future leader
 Purpose of assessment centre not to assess overall potential of employees but to
give actual training
DIMENSIONS

• Job analysis to find the set of performance dimensions necessary for effectiveness as a site
manager worldwide
• Analysis involved subject matter experts in all geographical regions
• Dimensions that tend themselves to development were appropriate for the assessment centre
• Aim was to improve proficiency on the dimension as opposed to selecting managers or
screening managers
• Dimensions are:
 Cultural adaptability
 Conflict resolution
 Oral communication
 Information seeking
 Problem solving
 Planning/organizing
ASSESSMENT EXERCISES (OBJECTIVES)

 To elicit dimension related behaviour that could be observed by assessors as a

basis for feedback and coaching
 To offer participants active, experiential learning opportunities in which they
should experiment and develop themselves on the dimensions
ROLE PLAY
FACT-FINDING
ORAL PRESENTATION
ROLE PLAY

 Exercised participant’s cultural adaptability skills

 They were given file of memos, emails etc to have a detailed information about
the cultures of two different sites.
 The task of the participants was to gather additional information from the parties
and then meeting to resolve the conflict.
FACT FINDING EXERCISE

 Provided the participant with a small amount of information and a decision to be

made.
 Following the question and answer period, the participant had to make
recommendations and provide a rationale for the same.
 Required participants to seek information, solve problems, manage conflicts and
communicate effectively.
ORAL PRESENTATION

 Required the participants to present their recommendations for a new product

line after analysing marketing and financial data.
 Skills assessed: Planning and organizing, problem solving, oral communication
PARTICIPANTS

 AMW’s goal: to ‘grow’ site managers from the existing pool of high potential
department heads and shift supervisors.
 Purpose: Not to identify high performers but to develop the already identified
high potential candidates
 Therefore, participants of the program: Individuals identified as high potential
candidates
ASSESSORS / FACILITATORS

 Assessors in this program took a very different role.

 They were called facilitators and were responsible for:
 To observe effective behaviours
 Give immediate feedback
 They were considered trainers and coaches.
 The administrator and Facilitator team had to work efficiently and quickly
 The panel contained people from:
 HR office
 Training Development office
 Vice Presidents
FEEDBACK

• More In-Depth Feedback

• Incorporated Short and Long term Goal Setting.
• Feedback at Multiple occasions.
• Continued coaching on a monthly basis
• Additional Simulation exercise every year.
OTHER ELEMENTS

• Data collected to check participants proficiency using a standardized questionnaire

• Self Reflection questionnaires after every block of exercise.
• Multisource ratings collected 4 times a year and fed back to the participants during monthly
coaching session.