Professional engagement & role of civil engineers in project development
Dr. Tanvir Manzur
Department of Civil Engineering, BUET Professional Engagement Professional engagement is defied as To secure professional services, to hire Major issue: Difficulty in defining & communicating the specific needs and/or tasks required to arrive at a solution Potential clients may realize they have a problem to be solved, most do not understand engineering or what it takes to define and communicate their problem to the engineer Engineers recognize this situation and refer to it as the need to create a scope or statement of work (SOW) One of the challenges for engineers is that sometimes learning and understanding the client’s operation and/or objectives takes quite a bit of time, and there may be several ways to address the problem with a variety of capital and/or expense scenarios
Dr. Tanvir Manzur, CE, BUET
Professional Engagement In the course of assessing the client’s needs, The engineer may spend quite a bit of their own (or their company’s) time and expenses to provide a detailed SOW The SOW needs to include a Cost estimate Project schedule Tabulated labor categories (which may include subcontractors, so that the client may choose an appropriate path forward) Occasionally the engineer may find that the client is surprised at the depth of their own needs or the costs associated with resolving them The client may then provide the engineer’s SOW and proposal to a competing engineer for an alternative approach or lower cost.
Dr. Tanvir Manzur, CE, BUET
Professional Engagement To increase the chances of preparing a winning proposal and securing the professional engagement, engineering firms often create and follow a business development process This process involves the civil engineering firm identifying potential leads early in the project initiation phases and following these projects through to the RFP (Request for Proposal) and proposal phases Savvy firms work to position themselves strategically with exceptional project experiences, talented staff, and other differentiating factors that can give them distinct advantages to win these projects
Dr. Tanvir Manzur, CE, BUET
Professional Engagement
Business Development Process by
DAVID EVANS & ASSOCIATES Dr. Tanvir Manzur, CE, BUET Professional Engagement Professional engineering services are probably best provided when the client knows and trust the engineer This is why large clients have their own engineering staff These staff engineers know the mission and requirements of their own employer and can act in the latter’s best interest Sometimes, the staff engineer may require assistance just as companies that doesn’t have engineering staffs The engineering staff nay be in a good position to prepare a SOW for outside engineering support Alternately, a firm could establish a support contract with an engineering firm to provide these services as the need arises
Dr. Tanvir Manzur, CE, BUET
Professional Engagement Working Relationship & Trust Factor between the client and engineer are extremely important factors However, professional engineers are bound by ethics, business law, and contracts so the trust factor is not usually a problem In practice, it’s human nature to hire or work with someone one knows rather than a perfect stranger
Dr. Tanvir Manzur, CE, BUET
Professional Engagement Writing engineering proposals Regardless of the specific client situation, it is imperative that the engineer have a clear understanding and demonstrated skill to communicate problem solving These key components to problem solving include Identifying the client’s particular problem/s Possessing background knowledge, the ability to work as a team member, and preparing a clear and comprehensive SOW Understanding the client’s requirements and constraints Having the ability to communicate clearly Formulating technical alternatives Providing the client with alternative evaluation and/or selection Performing engineering design including engineering plans, specifications, and cost estimates Offering construction assistance, construction monitoring, or construction management Providing start-up assistance and/or operations and maintenance assistance Creating a realistic project schedule
Dr. Tanvir Manzur, CE, BUET
Project Development The architectural, engineering, and construction (AEC) industry always has operated on the “virtual” organization principle and is infamous for its fragmentation Constructed products involve a staggering number of players. These include Private owners Developers Government agencies Engineers & architects Other designers Builders Product & material suppliers Real estate agents Lending institutions Inspectors etc.
Dr. Tanvir Manzur, CE, BUET
Project Development The industry is design-intensive because most projects are one-of- a-kind AEC professionals in most cases have to produce unique products with stringent cost, schedule, and quality standards The owner typically thinks in terms of quality, as well as short and long term costs Architects and engineers have a different perspective; often they are motivated by the desire to avoid mishaps and to minimize their costs relative to billable hours Civil engineers must work with a staggering number of determinant and non-determinant processes, a vast array of participants, and the need to evaluate outcomes and manage risk in order to develop and evaluate perspective design
Dr. Tanvir Manzur, CE, BUET
Participants in Project Development A need for civil engineers to be problem solvers, innovators, analysts, critical thinkers, and communicators has remained constant for millennia Another uninterrupted theme throughout the history of civil engineering is the involvement of three key players in the project development & delivery process Owner Designer (engineer and/or architects) Builder or contractor These three main groups coexist and interact with a fourth group composed of various legislative bodies and interested groups (see figure in next slide)
Dr. Tanvir Manzur, CE, BUET
Participants in Project Development
Dr. Tanvir Manzur, CE, BUET
Flow of Work in Project Development The typical project moves through several phases: • Pre-design, design, bid, construction, occupancy, and eventually adaptive re-use, and decommissioning and/or demolition
Dr. Tanvir Manzur, CE, BUET
Predesign In predesign or planning, clients enter a “discovery” phase where needs and wishes are explored If a client is large, client staff may be responsible for preparing a general plan of action & outlining requirements A client without in-house capacity may hire a consultant These consultants may hire additional consultants to support their efforts The table provided in the following slide gives examples of professional services available in predesign
Dr. Tanvir Manzur, CE, BUET
Predesign Professional services available in predesign
Dr. Tanvir Manzur, CE, BUET
Predesign At this initial stage, the entity responsible for the evaluation forms a working organization and identifies the information needed Data should include History of the events leading up to the decision to build Purpose & function of the project Policy decision Timescale for the project Cost limit, or budget, of the project Details of the site and services Basic details of building requirements Comparable best practices
Dr. Tanvir Manzur, CE, BUET
Predesign The results of this effort is a Statement of Need The Statement of Need indentifies the need for a new or remodeled facility based on business objectives or public policy and enables the client to gain internal approval for the project The Statement of Need states the problem, not the solution All options should be considered Relative benefits, drawbacks, and risks need to be analyzed Feasibility studies may be conducted Alternative may be tested to determine their financial, economic, technical, or other advisability
Dr. Tanvir Manzur, CE, BUET
Predesign Key activities Confirming that options have been identified Agreeing upon which option(s) to pursue Identifying potential problems with items in the budget and agreeing on a total budget Establishing a timeline Carrying out a risk assessment Defining clear objectives Preparing a Program or Statement of Need or Brief The Statement of Need or Brief captures the essence of the project During the proposal phase, the Brief forms a key component of the RFP
Dr. Tanvir Manzur, CE, BUET
Predesign The Brief or Statement of Need is usually written with the help of a designer This document is developed following certain well defined steps
Dr. Tanvir Manzur, CE, BUET
Predesign Key Briefing issues Getting requirements right early results in significant payoffs: Improved product quality Saving of time & budget Better client relation
Dr. Tanvir Manzur, CE, BUET
Key Briefing Issues Design After the client has developed a program or brief and has selected a designer, the client & designer enter into a contract for professional services In addition to being a legal document, the contract is a communication tool It spells out the Design tasks to be performed Parties’ (client’s & designer’s) specific responsibilities during design Client approvals required Schedule, including start date, end dates, & major milestones Budget, including any contingencies
Dr. Tanvir Manzur, CE, BUET
Design The design effort can be divided into several phases: Schematic design Design development Construction document Bidding Construction Schematic design Involves establishing the general project scope, relationship among project components, basic geometry, and client understanding & acceptance As part of schematic design, the designer also validates the program or brief that client has provided
Dr. Tanvir Manzur, CE, BUET
Design Design development The design concept is elaborated in this phase Major systems are defined Important decisions are documented A clear, coordinated description of the project is developed Construction documents Provide the contractor with sufficient information to build the project Delineate the responsibilities of the two parties who sign the construction contract Also provide information about the role of designer Who usually is not a party to this contract but who has responsibilities during the bidding & construction phase Comprise of drawings & a project manual, made up of bidding requirements and technical specifications
Dr. Tanvir Manzur, CE, BUET
Design
Summary of the purpose, activities, & deliverables
Dr. Tanvir Manzur, CE, BUET associated with the various project phase Design Thinking The design process works with information as well as “flash of insight” on many levels In pursuit of appropriate & acceptable solutions, designer must process: Client requirements Technical variables Physical, budgetary, and schedule constraints Permitting & code issues Political realities If design begins with analysis, it proceeds with synthesis Through a combination of sketching, talking, calculating, and thinking, designers must reach sufficient understanding to form a concept
Dr. Tanvir Manzur, CE, BUET
Design Thinking Tim Brown, CEO of IDEO, offers a methodology for making this transition that he calls “design thinking” Outlines three phases of design thinking: Inspiration Ideation Next slide Implementation Designers are encouraged to : Explore the circumstances Generate, develop, and test ideas Chart the path to completion
Dr. Tanvir Manzur, CE, BUET
Design Thinking
Dr. Tanvir Manzur, CE, BUET
Design During Bid & Construction The work of civil engineer usually not end with the completion of the construction document Most clients rely on their prime designers to help them through out the bid phase As part of the bid process, civil engineers may be responsible for including following procurement & contracting requirements in the project manual: Advertisement for bids Invitation to bid Instruction to bidders (contractors) Prebid meetings Land survey information Geotechnical information Bid forms Owner-contractor agreement forms Bond forms Certificate of substantial completion form Certificate of completion form Conditions of the contract Procedure for answering bidders questions
Dr. Tanvir Manzur, CE, BUET
Design During Bid & Construction Civil engineers usually attend prebid meetings To acquaint prospective bidders with the project Following contract award (the owner & contractor enter into a contract), civil engineers may be responsible for Attending a preconstruction meeting Responding to field question, called request for information (RFIs) Making field observations Reviewing submittals, including shop drawings The process used by civil engineers for reviewing submittals & shop drawings should be referenced in the general conditions of the construction contract and discussed at the prebid and preconstruction phase
Dr. Tanvir Manzur, CE, BUET
Quality Control Plan Throughout the design process and particularly in the construction document phase, a quality control plan (QCP) should be implemented QCPs are an important aspect of any successful project Important elements of a QCP A knowledgeable project manager adept at implementing a QCP An experienced QC Team capable of reviewing contract documents An extensive & successful QCP outline Implementation of a comprehensive QCP includes the following: A clear & concise organizational chart outlining roles & responsibilities f the QC team Proper scheduling of review Including ample time for each review Good project management practice to ensure the reviews are completed
Dr. Tanvir Manzur, CE, BUET
Quality Control Plan A comprehensive QCP Reduces the risk associated with incomplete or poorly completed work products Improves the overall quality of the work Enables a final review for any missing items or incorrect standards All these attributes lead to a better end product and will increase client satisfaction It maximize the client’s desire to solicit the designer for future work Repeat business is paramount for sustaining a successful & profitable organization Any steps that can be taken to ensure this should be implemented