Introduction to

Office365
Forms and Flow
Who am I?
 Paras Vinod Dodhia
 15+ Years in Technology, Business Process Improvement
 Today: Team Lead, SharePoint Support (with KPMG Canada)
 LinkedIn: https://www.linkedin.com/in/mindlab/
 Blog: https://blog.dodhia.co
 Email: paras@dodhia.co
What Is Microsoft Forms?
 Microsoft Forms is a simple, lightweight app that lets you easily
create surveys, quizzes, and polls.
 In educational institutions, it can be used to create quizzes,
collect feedback from teachers and parents,
or plan class and staff activities.
 In business organizations, it can be used to collect customer
feedback, measure employee satisfaction, improve your product or
business, or organize company events.

Information provided by Microsoft.

Who can use Microsoft
Forms?
 Microsoft Forms is generally available in all Office 365 Education
suite licensing: Office 365 Education, Office 365 Education Plus, and
Office 365 Education E5, as well as existing customers who
purchased E3 prior to its retirement.

 Microsoft Forms is available in Preview in the following Office 365 commercial

suites: Office 365 Business Essentials, Office 365 Business Premium, and Office
365 Enterprise E1, E3, and E5 plans. Microsoft Forms is also available to existing
Office 365 Enterprise E4 customers who purchased E4 before its retirement.

Information provided by Microsoft.

Who can use Microsoft
Forms?
 Microsoft Forms is generally available in all Office 365 Education
suite licensing: Office 365 Education, Office 365 Education Plus, and
Office 365 Education E5, as well as existing customers who
purchased E3 prior to its retirement.

 Microsoft Forms is available in Preview in the following Office 365 commercial

suites: Office 365 Business Essentials, Office 365 Business Premium, and Office
365 Enterprise E1, E3, and E5 plans. Microsoft Forms is also available to existing
Office 365 Enterprise E4 customers who purchased E4 before its retirement.

Information provided by Microsoft.

Quick Facts
 You can receive up to 5,000 responses. If you require more,
we recommend exporting existing responses to an Excel workbook,
and then clearing these from your survey or quiz.
This will enable you to collect more responses once cleared.
 You can create and share a link to allow others to reuse surveys or
quizzes you have created.
 Microsoft Forms is available to use on desktop and mobile browsers, ensuring a
broad audience can respond to your survey or quiz without having to download a
separate app.
 Microsoft Forms is optimized for Internet Explorer 10+, Edge, Chrome (latest
version), Firefox (latest version), Chrome on Android (latest version), and Safari on
iOS (latest version).
 Microsoft Forms data is stored on servers in the United States and Europe. All
data is located in the United States, except for European-based tenants who
started using Microsoft Forms after May 2017. Their data is stored on servers in
Europe.
 This is not the end for InfoPath.
Information provided by Microsoft.
The Benefits
 Build Consistent Surveys
Leverage shared survey templates, company logos, colors,
documents, and custom themes to ensure survey best practices and brand
consistency.

 Create internal business metrics

Standardize and share surveys across teams to create new internal business metrics
and measure performance improvements.
Forms connector for Flow
 Get Notifications
Using Forms and Flow, you can receive email, push or text notifications when new
survey responses are submitted. You can also notify your team by posting the
response to your channel on Teams, Yammer or Slack.
Forms connector for Flow
 Collect Data
You can route the response to your favorite database service or create a new record
in Google Sheet or Excel.

Continued.
Forms connector for Flow
 Act
You can create workflows to automate tasks based on the information received from
a user (the responder).

For example, imagine that you create a leave form for folks to submit a time off
request. Now you can setup an approval flow that will send an email to
management each time a request is submitted. They can then approve or reject this
request to process your leave.

Continued.
Forms Use Cases
 Internal – Human Resources, Corporate Governance
 External – Customer Support, Request for further
information
Demo
 Build and Deploy a Customer Feedback Survey
 Integrate a workflow to the survey utilizing Flow
Workflow Approvers and Submitters
 Retrieve Results in Real-time with a Dashboard
 Questions,
Comments, Feedback