Campus to

corporate 2
Meeting hiring expectations
Agenda

 Understand corporate expectations

 EQ and portraying right attitude
 Company profiling
 Resume awareness
 Group discussion
 Personal Interview skills
 Skype etiquette
Session Expectations
 Own your learning
 Application of skills to experience
positive change
 Be open to feedback
 Reflect on area of improvement
 Challenge self
Corporate expectation

1. An SME
2. Technical expertise
3. Emotional quotient
4. Communication skills
5. Leadership skills
6. Being a collaborator
Finance stream

 Finance knowledge
 Reasoning skills
 Critical thinking
 Focus and attention
 Mathematical reasoning
 Judgement and decision making
 System evaluation and analysis
HR stream

 HR processes and verticals

 Negotiation skills
 Active listener
 Judgement and decision making
 Problem solving
 Time management
 People and service orientation
 Persuasion skills
Marketing and Sales

 Marketing / Digital and Sales knowledge

 Time management
 Problem solving
 Work under pressure
 Deadline oriented
 Proactivity
 Persuasion skills
 Creativity (Ideas and writing)
 Focus and attention
Supply chain management

 Inventory, transportation & logistics

- Understanding
- Analysis
 Communication
 Leadership and team work
 Negotiation & conflict management
 Adherence to policies & procedures
Technical expertise
1. Finance software
- Tally, SAP
- Book keeping, Tax preparation, Payroll processing,
Accounts receivable
2. Marketing
- Social media search engine optimization (SEO)
- Web analytics
- HTML
- Plugins
3. HR
- Payroll, performance appraisal
- Recruitment tools (plug ins, naukri, monster, LinkedIn)
- LMS

Certifications are added advantage

Emotional stability
1. Problem solvers, not problem dwellers
2. Managing emotions – self and others
3. ‘Yes people’ vs Assertiveness
4. ATTITUDE counts
5. ‘Asset’ vs ‘Liability’
6. Empathy
7. Listening to understand
Soft skills
 Articulation and presentation skills
 Diplomacy and assertiveness
 Reliable and trustworthiness
 Shares openly and willingly
 Adaptability
 Commitment and respect
 Ability to create vision for the future
 Motivate and inspire people
 Conflict management
 Strategic thinker
 Helps others
Where do you stand?
Meet their expectations by
1. Know your stream inside out (seek help if required)
2. Be street smart (attend workshops)
3. Technically savvy
4. Practice aptitude tests
5. Showcase positive attitude
6. Home work on the company, their business and
competitors
7. Be thorough with the KRA
8. Create a script / mind map
9. Current affairs
10. Value add

PRACTICE … PRACTICE … PRACTICE

Emotional Intelligence
Each statement below provides a strategy for dealing with a conflict. Rate
each statement on a scale of 1 to 4 indicating how likely you are to use this
strategy.

1 = Rarely 2 = Sometimes 3 = Often 4 = Always

Be sure to answer the questions indicating how you would behave rather than
how you think you should behave.

1. I explore issues with others so as to find solutions that meet everyone’s

needs.

2. I try to negotiate and adopt a give-and-take approach to problem

situations.

3. I try to meet the expectations of others.

4. I would argue my case and insist on the merits of my point of view.

5. When there is a disagreement, I gather as much information as I can and

keep the lines of communication open.

6. When I find myself in an argument, I usually say very little and try to leave
as soon as possible.

7. I try to see conflicts from both sides. What do I need? What does the other
person Need? What are the issues involved?
Each statement below provides a strategy for dealing with a
conflict. Rate each statement on a scale of 1 to 4 indicating how
likely you are to use this strategy.

1 = Rarely 2 = Sometimes 3 = Often 4 = Always

8. I prefer to compromise when solving problems and just move on.

9. I find conflicts challenging and exhilarating; I enjoy the battle of

wits that usually follows.

10. Being at odds with other people makes me feel uncomfortable

and anxious.

11. I try to accommodate the wishes of my friends and family.

12. I can figure out what needs to be done and I am usually right.

13. To break deadlocks, I would meet people halfway.

14. I may not get what I want but it’s a small price to pay for
keeping the peace.

15. I avoid hard feelings by keeping my disagreements with others

to myself.
As stated, the 15 statements correspond to the five conflict resolution
styles. To find your most preferred style, total the points in the respective
categories. The one with the highest score indicates your most
commonly used strategy. The one with the lowest score indicates your
least preferred strategy. However, if you are a leader who must deal
with conflict on a regular basis, you may find your style to be a blend of
styles.

Style

Collaborating:
1, 5, 7 Total:

Competing:
4, 9, 12 Total:

Avoiding:
6, 10, 15 Total:

Accommodating:
3, 11, 14 Total:

Compromising:
2, 8, 13 Total:
Practice
The BIG five
1. Self awareness: recognise and understand moods, emotions,
drives of self and others
Eg: Mindfulness, Circle of influence
2. Self regulation: control / re-direct impulses and moods.
Suspend judgment and think before acting
Eg: Breathing exercises, physical activity
3. Motivation: passion to work beyond money and status
4. Social skills: proficiency in managing relationships and
networks
Eg: Improve communication, confidence
5. Empathy: understand the emotional makeup of other
people
Eg: Listen to understand, ask open questions
Emotional stability
1. Control your emotions
2. Don’t take things personally
3. Think before you speak – change the thinking pattern
“YOU”, “Why me?” syndrome
4. Decide to Discuss, don’t debate
5. Solution orientation
6. Helping nature – Silent circle of support
7. Address conflicts positively
8. Agree to disagree
9. Respect others views and thoughts
10. I DID IT “memories”
11. Observe / Listen to the unsaid things

“Conflict is inevitable, but combat is

optional.”
Places you should show EQ

Interviews
Group discussions
Normal interactions
Resume writing
Quiz time
Targeted for the Job

One size
does not
fit all.
Why do you need a resume?

 A marketing tool
 To obtain an interview, not a job
 Requirement of many organizations
Resume- hidden messages

Resume You
 Neat  Neat

 Well-organized  Well-organized

 Error free  Attention to

detail
 Professional
appearance  Careful &
Competent
Sections of a Resume
  What should be included?

Name
Permanent and present
The address
Head
E-mail address
er
Mobile number

 Where should contact information go?

Top of the page

  Purpose

Communicate the type of position you are

interested in
Objective
Statement  Examples
Management trainee position with a
specialty retailer.
Technical sales with an energy related
industry in the Southwest. Long range goals
of regional sales management.
To obtain a position as field service
representative with XYZ Software
Corporation.
  Name of Institution
 Include city and state if not part of the title

 Name of your degree and major

Bachelor of Science in Business
Administration: Accounting
Education  List degrees in reverse chronological
order
 Most recent degree is listed first

 Date or expected date of graduation

 Graduation Date: May 2018
 Expected Graduation Date: May 2018
 Use the term "experience"
 What is considered experience?

Full and part-time jobs

Self-employment
Volunteer work
Experience Practicum, field, and
cooperative education
Information to include
Job Title
Dates of employment
Company name
City & State
  Use bullet points
 Start of each line with an action
Listing verb
Responsibili Present tense if currently employed
ties
Past tense if no longer employed
Vary your choice of verbs
 Tailor skills and experiences to the
position for which you are
applying
 Be concise while providing
enough detail
 Order by date
Reverse chronological
Rank order by importance to
the career objective
Professional
Affiliations & Emphasize your leadership
Activities roles
Spell out the organization’s
name:
Do not use abbreviations or
acronyms
 1. SME expertise
- Finance / Marketing / HR/ Supply
chain
Important 2. Technical expertise
to add - Certifications in your field
3. Competencies / Strength
- Leader
- Team player
- Analytical skills
- Presentation skills
Company profiling
Understanding the organization
Company profiling is used to gather
business intelligence on competitors,
prospects, customers and suppliers. It
supports activities, such as:
 Preparing for meetings
 Evaluating new business opportunities
 Planning marketing campaigns
 Preparing sales and financial forecasts
 Researching potential merger and
acquisition targets
 Tracking industry trends
Common components
 Company information that shows how a
company is organized including business
type, office locations and subsidiaries,
contact information, and parent and
corporate family name
 Snapshot of top-line data such as
number of employees, credit rating,
annual sales and year of incorporation
 Business description summarizing a
company’s focus, history, competitive
position and corporate structure
 Listings of senior staff with top executive
profiles
 Financial health data including credit ratings,
recommended credit limits and annual sales data
 Market position data such as major brands and trade
names, lines of business, neighbouring businesses, key
competitors, markets served and SIC codes
 Announcements and news coverage summarizing
headlines on key events and full text of select news
coverage and press releases

“ How can you add value?”

Finance: Thompson Reuters, Wells
Fargo, Oracle, JP Morgan

Marketing: Amazon, IBM,

Naukri.com, Byju’

HR: Accenture, Amazon, 24/7,

Uber
Group discussion
  Understand the parameters of
GD and PI
- Role of Emotional intelligence
- Proactivity
Agenda - Leadership and team orientation
- Communication
1. Body language
2. Tonality
3. Choice of words
- Commitment and suitability to the
profile and the company
  Initiator  Summarizer
 Information  Social
GD roles seeker and supporter
giver
 Harmonizer
 Procedure
 Tension
facilitator
reliever
 Opinion
 Energizer
seeker/giver
 Attacker
 Clarifier
 Dominator
  Current affairs  Communication (by
product of EI)
- Impacts your fluency
- Choice of words
- Quality of speech
- Body language
- Examples
- Tone

Parame  Emotional intelligence

 Leadership
ters - Discuss, don’t debate
- Initiative and proactivity
- Respect and openness
evaluat - Assertiveness
- Inspiring ability

ed - Flexibility
- Addressing conflict (EI)
- Giving others opportunity
- Empathy
- Agenda
- Listening skills
- Professionalism
 Team orientation
- Open to feedback
- Support
- Clarifying
  Speaking is important; do not sit silently. Speak
freely.
 Do not monopolize the conversation or talk too
much.
 Give everyone a chance to speak.
 Maintain eye contact with everyone in the group.
 Show active listening skills.
 Do not interrupt anyone while they are speaking.
 Keep the topic on track and don’t be irrelevant.
GD etiquette  Encourage someone who is silent to talk.
 Do not argue with anyone.
 Do not debate with anyone, while the group looks
on.
 Do not repeat what has been said; be attentive; try
to develop on ideas expressed or give out new
ideas.
 Clarify your doubts and then proceed.
 Be brief.
 Do not commit grammatical errors while talking.
Agenda

 Work on the introduction

 You’re your strengths and weaknesses
 Be ready for the tough questions
 STAR
 Company profiling
 Know the KRA and how you fit in
 What Do Hiring Managers Look for?

Professionalism
 Appropriate dress, submission of materials requested, punctuality,
addressing issues professionally.
Concise answers
 Give examples from your work, school, or volunteer experiences. Be
positive even when describing negative situations.
Non-verbal positive feedback
 Seem interested, comfortable, and relaxed when answering questions.
Knowledge and interest
 Convey your knowledge and interest in the company, industry, and
position
Ability to fill their need
 Uncover their needs and ideal candidate to answer questions and give
appropriate examples
Before The Interview

 Research the potential employer (company profile)

 Review the job description and be able to match your
experience and education with the duties of the
position
 Prepare a 1 to 2 minute script about yourself
 Make sure you have the appropriate interview attire
 List of questions that needs to be addressed
Internship

 Organizational information
 Your contribution (connect to KRA)
 Learnings / skills that developed
 Biggest challenge /s
 Before and After internship
 PPO
- Offered, why you rejected?
- You didn’t get?
 Two Basic Styles of Interviews

Traditional
 Broad based questions about
work ethic and skills
 Hiring decision based more on
your communication skills and
general qualifications
 Typically looking for positive
answers and overall positive
persona
Behavioral
 Probe through specific questions
based on past behaviors
 Looking for truthful answers of
past experiences to assess future
behavior
 In depth answers that describe
the situation, discuss the actions
you took, relate the outcomes,
and specify what you learned
from it.

Other Types of Interviews: Phone, Performance,

Situational, Panel, etc
 Behavioral

 Will be conducted by a Human Resource representative or

professional interviewer.

 Based on objective past results and behaviors

 Probing questions on your situation, so must be a very honest

example

 Typically have a predetermined set of characteristics/skills they

are looking for

 Possibly use a rating system to evaluate selected criteria

Starting The Interview

 Be sure to arrive 10 to 15
minutes prior to the start of
the interview
 Greet the interviewer with a
firm handshake
 Maintain good eye contact
and posture
 Make sure you are energetic
and enthusiastic
 Speak clearly and articulate
Interview process – Be prepared
for…
 FAQs
 Questions related to the stream you are interview for
 Use STAR
 Weakness
 MBA / stream / variation in academic scores /
experience / gap
 Adding value
 Salary expectation
 Tricky question
 Approach to Questions

Situation or Task
Describe a specific situation or task that you needed to accomplish. Be as detailed as
possible for the interviewer to understand.

Action you Took

Describe the action you took and be sure to keep the focus on you. Avoid detailing
others actions or lack there of even if you are discussing a group project or effort.

Results you achieved

Describe what happened? How did the event end? What did you accomplish? What
did you learn? If possible, provide quantitative results.
 Example Answers
Prepare about 10-12 examples/stories that fall into each of these categories:

1. High accomplishments

2. A time you had to overcome an obstacle/ disagreement

 Positive result
 Negative result

3. A negative experience with a coworker/customer/employer

4. A difficult decision

**Draw from your recent experiences in class projects, voluntary organizations, extracurricular
activities, work experiences, etc.

**Improvising your Answers**

Might be able to be unprepared through essays and presentations, but do not risk an employer
sensing that you know nothing or made no attempt to learn more about their organization.
Questions To Ask The
Employer
 What kind of training will I receive?
 What type of advancement opportunities are
available with your organization?
 What is your time table for the remainder of the hiring
process?

NOTE: Ask questions that demonstrate your knowledge of

their company!
 Questions to Ask

 Typical daily/weekly tasks  Expectations for a person in

this position
 Work environment
 Criteria for evaluation
 Other positions and/or
departments interaction
 Opportunities for
advancement
 What does the training
program entail
 Salary Negotiation

 Never make the first move….Salary is what you earn, not what
you deserve

 Know your market and your limitations

 Salary.com, NACE salary survey, etc

 When questioned on requirements, have a set range in

mind

 Question the typical salary of the position

 Closing the Interview

 Ask if there is anything in your background that might not qualify

you for the position. Overcome any objections.

 Assure understanding of interview process, and when you should

hear back from employer. Should you contact them if you do not
hear back.

 Thank them for their time and opportunity to meet with them.
 Questions not to ask

Make sure your questions are not focused on anything else but
the company and the job itself.

Do not bring up the following topics in the first interview:

 Salary/benefits
 Background checks
 Social events
 Vacation
 Phone Interview

 Frequently used as the first interview or as a screening interview

 Prepare to receive the phone call - prepare your greeting, voicemail, and others
that might answer the phone. Find a quiet room, and have notepad and pen
available.

 Be prepared to speak about your background & qualifications

 Speak clearly, sound positive and upbeat

 Prepare questions about the position

 Inquire about next step in interview process

Video conferencing
etiquette
 Do a dry run
 Professional introduction
 Speak in a normal voice
 Listen… don’t interrupt
 Mute the microphone when not speaking
 Dress the part
 Be punctual
 Avoid getting distracted
 Avoid static noise and background noise
 Look directly at the camera
 Avoid multi tasking
Skype etiquette

 User name: professional, easy to spell and remember

 Photo: professional, clean and clear. Helps in
marketing self
 Tools: Check headset, microphone and webcams
 Background: Clean with good lighting
 Silence: Avoid public places
 Preparation: Research on the company’ website,
facebook and other feeds
 On time: Be prepared 20 mins early
 Be aware: Smile, eye contact and dress the part
Unsaid interviewer
expectation
 Understand the company budget
 How are you going to add value