Non Verbal &

Verbal Communication

JOHN EDSEL G. CERBAS

SST-I, STE Department
je_cerbas@wvsu.edu.ph
What is Communication?
( In one proper sentence)

THINK-PAIR-SHARE
 What is Communication?
• Communication is derived from a Latin
word “Communis”, which means “to
share”.
• It can be sharing of ideas, concepts,
feelings and emotions.
 Communication is a two-way
process

• Communication is a
‘two-way process’.
• Sender to receiver
(message), and the
• Receiver to sender
(feedback)
The Communication Process

MESSAGE

SENDER MEDIUM RECEIVER

FEEDBACK
 What are the most common ways or
methods on how we COMMUNICATE
with people around us?

Ways of
Communication
 Verbal & non-verbal
communication
In Verbal Communication:
 Words account for only - 7%
 Tone
 Modulation 38%
 Volume
 Total - 45%

 Balance 55% is through non-verbal Communication, which

includes:-
 Our Body Language.
 Breathing.
 Our movement.
 Verbal Non-verbal
Communication Communication
• the words we use • Bodily actions and
vocal qualities that
accompany a verbal
message.
Importance of non-verbal
communication
 What is Verbal Communication?
• ‘Verbal’ is the Latin adjective of ‘Word’.
So, verbal communication means
communicating with words, whether
written or spoken.
 Verbal Communication

• Verbal communication
consists of speaking,
listening, writing and
reading,
 Merits of Verbal Communication
• More personal and informal.
• Makes immediate impact.
• Provides opportunity for interaction and
feedback.
• Helps us correct our messages according
to the feedback and non-verbal cues from
the listener
• It is very fast and non-expensive.
 Demerits
• A word once uttered can’t be taken back.
• Impact may be short lived.
• It can be forgotten easily.
• There is no legal evidence of oral
communication.
Importance of Effective
Communication

TO AVOID
 What is non-verbal communication?
• Non-verbal communication is defined as
“the process of using wordless
messages to generate meaning”.
• The use of non-verbal communication
can create a whole new meaning to a
message.
Non-verbal Communication
 Non-verbal Communication
• Non-verbal communication includes all
unwritten and unspoken messages, both
intentional and unintentional
Forms of non-verbal communication
• Facial expression

• Gestures

• Eye contact

• Body movement
 Forms of non-verbal communication
• Voice

• Touch

• Time
 Importance of Non-verbal
Communication
• For being an excellent communicator,
a person needs to augment his/her
verbal expressions with non-verbal ones.
 Advantages of Non-verbal
Communication
• The usage of non-verbal
communication
can clarify even the toughest message to
understand.
• Sometimes, non-verbal cues can be more
meaningful than the words themselves.
Morse Code
Communicating through dots and
dashes

JOHN EDSEL G. CERBAS

SST-I, STE Department
je_cerbas@wvsu.edu.ph
 What is Morse code?
• Morse code is a method of communication
that relies on the transmitting of an alphabet
constructed from dots and dashes.
 How is Morse code transmitted?
• electrical pulses along a telegraph wire
• an audio tone
• as a radio signal with short and long pulses or
tones
• as a mechanical or visual signal e.g. a flashing
light.
 Who invented Morse code?
• Samual Morse invented Morse Code:
– 1837 - Morse invented the electrical telegraph
– 1836 - Morse finished his first working sample of the
telegraph.
– 1838 - Morse changed the telegraphic symbols, from a
telegraphic dictionary with number code to a code for
each letter.
– 1844 - Morse sent the telegraph message "What hath God
wrought" Washington, D.C. to his assistant, in Baltimore,
Maryland.
 How is Morse code used?
• 1890’s - Early radio communications
• Navigational radio beacons
• Continuous wave amateur radio operators.
 How has Morse code evolved?
• 1848 - changes to eleven of the letters, was
developed in Germany and eventually
adopted as the worldwide standard as
"International Morse".
• The original code is now used only the United
States and has became known as Railroad or
American Morse code.