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Managed services
Monitoring as a Service
Infrastructure monitoring enables you to focus on incident and
problem management
Perform fault and performance monitoring, asset management,
patch management and vulnerability scanning
Triaging Monitoring alerts
Uses your existing tools and our deep experience to rapidly deploy
into customer environments
24/7 coverage
Meet SLA targets
Ability to scale and allows you focus on higher value offerings
Managed Services
Monitoring/Level 1/2
End user support Datacenter Network Security
management management management
• Service Desk • Network Links • Firewall/ VPN
• Cloud
• Desktop Support • Routers & Switches • IDS/IPS
• Servers/Virtual
• VDI environment • IP Telephony • AAA & NAC Devices
RMM Tool
Ticketing Tool
Delivery model
Site-Site VPN
Internet
Helpdesk/Service
desk resources Tier 3 /Expert
Level resources
Chennai,India
OffShore
Monitoring /Level 1/Level 2
resources
Case study – Colorado based MSP
Windows AD
Linux Webserver Storage Networks DC Infra
Vmware DB
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Monitoring, Level 1 and 2
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