Body Language

Communication is the method of transferring information and

thoughts from one person to another person.

Communication
Communication can be categorized into three types :-

1. Verbel Communication – In this Communication you speak and listen

“The most important
thing in communication is 2. Written Communication - any message exchanged between two or
to hear what isn't being
said” - Peter Drucker,
Management consultant & 3.
Author
to another person for exchanging information. Verbel communication also
known as Oral communication.
more persons that make use of written words is called as written
communication.
Non-Verbel Communication – In this, Communication happens
without Words. Person convey message through the use of facial
expressions, hand movements, body language, postures, and gestures
instead of the use of words either written or spoken.
 BODY LANGUAGE
(Non-Verbel Communication)

“A strong
confident
person can rule
Table of Contents the room with
1. What is Body Language ?
knowledge,
personal style,
2. Why it is important ? attitude and
great posture.”
3. Types of Body language ?
― Cindy Ann
Peterson
“Body language is a 1. What is Body Language ?
very powerful tool. We
had body language  Body language is non-verbel communication that involves body
movements such as facial expressions, hand movements, body
before we had speech, language, postures, and gestures.
and apparently, 80%
of what you  It may also include the way we wear our clothes or the silence
we keep.
understand in a
conversation is read  Each gesture is a single words and one word may have several
through the body, not different meanings.
the words.”  Body language send message unconsciously to another person
- Deborah Bull about who we are and what we are feeling.
“We
communicate
at all times,
even when we
do not realise
it. Be aware of
body language”
- Pat Summit,
“Although our body 2. Why it is Important ?
language governs the
way other people
Only 7 % of communication is verbal, 38 % is considered
perceive us, our body
paraverbal(meaning tone and intonation) and 55% is non-
language also governs
verbal
how we perceive 7%
ourselves and how Spoken
those perceptions Words
become reinforced
through our own Tone of Voice Body Language
behavior, our
interactions, and even
our physiology.”
- Amy Cuddy, 55 %
American Social Psychologist 38 %
 Body Language plays a big role in intuition as it gives us messages
about other person, that we can interpret at an intuitive level.

 Our Body language and nonverbals govern how other people think “The quickest way
and feel about us.
to change your
 Our body language and nonverbals govern how we think and feel emotional state is to
about ourselves
change your body
 Our bodies change our minds and our minds change our behaviour language.”
and our behaviour changes our outcomes. - Tony Robbins, Author
 Body language help us to change our emotion and feeling.

 Our minds change our bodies but it is also true that our bodies
change our minds, feelings and thought.
  A good Body posture makes you feel powerful and powerful
person tend to be more assertive, more confidence and more
“Language is a more optimistic.
recent technology.
 Body language influence two key hormones: testosterone,
Your body language, which is the dominance hormone, and cortisol, which is
your eyes, your energy stress hormone.
will come through to  According to research people who adopted high-power
your audience before poses for 2 minutes experience increase in testosterone by
you even start 20% and decrease in cortisol by 25%
speaking.”  people who adopted low-power poses experience decrease
- Peter Guber, Author in testosterone by 10% and 15 % increase in cortisol.
 3. Types of Body language ?
There are five type of body language

1. Eye Contact - “Eyes are so

 To make people good and show your interest you must transparent that
maintain eye contact. through them
one sees the
 The easiest way to maintain eye contact naturally is to look soul”
at the persons whole face above the tip of their face

 People avoid eye contact with other person when “Look a person in
uncomfortable question asked. the eye when you
talk to him”
 Arguing with someone is a skill in itself and if you want to
compete in an argument holding the gaze shows strength.
  When you are trying to attract someone and show them you
“Effective are interested you can talk and listen with your eyes.
communicatio
n is 20% what  When talking to a group of people it is great to have direct
contact with your listeners
you know and
80% how you Interview Tip –
feel about what  Maintain eye contact with the interviewer.
you know”
– jim rohn  Avoid staring as you might make the interview
uncomfortable.

 Maintaining low lavel eye contact indicates that you are lying
and lacking confidence.
2. Facial Expression –

 Face is the index of mind.

 Facial Expression reflect emotion, feelings and attitudes.
 Facial Expression is combination of eyes, eyebrow, lips,
nose, and cheek movements
 Eyebrows - Up, down, frowning.
 Eyes - Left, right, up, down, blinking, eye dialiation.
 Nose - Wrinkle (at the top), flaring of the nostrills.
 Lips - Smiling, snarling, puckered, kissing, opened, closed,
tight.
 Tongue - In, out, rolled, tip up or down, licking of lips.
 Jaw - Open, closed, clinched, lower jaw left or right.
 Your face can speak about your happiness, sadness,
displeasure, anger, fear, interest.

 Of all the facial expressions, the smile may be the most

deceptive. There are around 18 different smiles, but only
one, the Duchenne smile, reflects genuine happiness.

 The Duchenne smile brings health

benefits more powerful than any other
smile
EXPRESSION MOTION CUES
Happiness raising and lowering of mouth corners

Sadness lowering of mouth corners, raise inner portion of brows

brows arch, eyes open wide to expose more white

Surprise
jaw drops slightly

Fear brows raised, eyes open, mouth opens slightly

Disgust upper lip is raised, nose bridge is wrinkled, cheeks raised

Anger brows lowered, lips pressed firmly, eyes bulging

3. Gestures- a Movement of part of the body, especially a
hand or the head, to express an idea or meaning.

 While the mouth tells one story, gestures and posture may
tell a different story.
 Research suggests that liars tend to gesture less, touch
less, and move their arms and legs less than honest people.
“Let your body
 Eight of the most common lying gestures include
1) the mouth cover,
talk on your
2) the nose touch, behalf ”
3) incongruous nodding,
4) the eye rub,
5) the ear grab,
6) the neck scratch,
7) the collar pull, and
8) fingers in the mouth.
 Hand-steepling may be the most powerful high-confidence
hand gesture. It involves touching the spread fingertips of both
hands in a gesture similar to praying hands, but the fingers are
not interlocked and the palms may not be touching.

 one of the most offensive gestures we possess is finger

pointing. It has negative connotations around the globe.
Some Common Gestures –

• Shoulder Shrug - Indicates that a person does not know or

understand what you are talking about.

• Puffed Chest - Feeling of proud or achievement

• Ring or ‘OK’ - Means all correct

• Thumbs Up – Best of luck or All is Well

• Rubbing Palm together – Positive Expectation

• Thumb and Finger Rub – Money Expectancy

• Steepling Hands - Request

 Palm in Palm – Authority

 Hands in Pocket – aggression

 Hands on waist – Achiever stance, dominance, aggressive

 Mouth Guard – Telling lie

 Closed fist – express strength and anger.

 Touching the nose - signal of disbelief or rejection

 The V sign – Peace and Victory

 Eye rub – Avoiding eye contact or lying