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Source: Blue Ocean Strategy by W. Chan Kim & Renée Mauborgne ©2005
Key Principle: Reach Beyond Existing Demand
Engage the Three Tiers of Non-Customers
Tier 2 Tier 3
• Are aware of • Have never
but don’t use thought of your
your industry’s market’s offerings
offerings. as an option.
• “Unexplored”
Tier 1 customers who
have not been
• Soon-to-be targeted or
non-customers. thought of as
• In search of potential
better solutions. customers by any
player in the
industry.
Source: Blue Ocean Strategy by W. Chan Kim & Renée Mauborgne ©2005
When Should Blue Ocean Strategy
(BOS) Be Used?
Best Situations
Leadership is committed to investing in innovation for profitable
growth and significant cost structure reduction
Core business or organization is performing well
Strategic, future-focused opportunities are not sacrificed to short-
term priorities
Leadership embraces new approaches and non-incremental
thinking
Leadership believes in the need for a well balanced portfolio of
offerings/businesses tied to different growth strategies including
Pioneers, not just Settlers and Migrators
EXPECTATION
CLARITY
ENGAGEMENT
Source: Blue Ocean Strategy by W. Chan Kim & Renée Mauborgne ©2005
Four Actions for Creating New Value Curves
Source: Blue Ocean Strategy by W. Chan Kim & Renée Mauborgne ©2005
Example 1: Southwest
High
Average
Airlines
Relative Offering Level
Car
Low
Price Meals Lounges Seating Hub Friendly Speed Frequent
Class Connectivity Service Point-to-
Choices Point
Key Elements of Product, Service and Delivery Departures
NetJets
Commercial Airlines
(First & Business Class)
Low
Price (fixed Need for Deadhead Speed of East of travel Flexibility and In-flight
purchase customers to costs total travel (incl. check-in, Reliability service
plus variable manage aircraft time customs, etc.)
(aircraft mgmt.
price per
and admin.) Key Elements of Product, Service and Delivery
flight)
Focus on the key factors that lead buyers to trade across industries and eliminate
or reduce everything else.
Source: Blue Ocean Strategy by W. Chan Kim & Renée Mauborgne ©2005
Cont…
Blue Ocean Strategy - This strategy says that it is the best to make a product or deliver a
service that has no existing competition. Even if there are some players, there presence
doesn’t account much in terms of market share or revenue.
Almost all the successful startups in India are perfect examples of Blue Ocean Strategy.
For example -
Swiggy : Making the life of millions of Indians by enabling food delivery at doorstep in
no time.
Nykaa : Selling cosmetics of countless brands online. Nykaa now is clearly the market
leader in online beauty space.
Myntra : Among the first to start selling apparels online.
Red Ocean Strategy on the other hand would mean entering spaces where there is a lot
of competition and survival is not enough. For example, if you open up a restaurant in
an area which is swarming with food outlets, that won’t be a smart business move.
Thank You