COMMUNICATION

ETHICS
transparency
remember

business
IN THE
honesty
respect
respect

WORKPLACE

BRYAN EDGAR A. DACASIN

 COMMUNICATION IN BUSINESS
Communication in a business environment
can take place in multiple situations:
transparency
remember

business
honesty
respect
respect

 Between employees (also known as peer-to-

peer communication)
 Between managers and their subordinates
 Between an employee and a customer
 Between a business and a community
 WHAT DOES IT MEAN TO ETHICALLY
COMMUNICATE IN THE WORKPLACE?

1. HONESTY
transparency
remember

business
honesty
respect
respect

Honesty should always be observed and

applied in a workplace. It build trust between you
and authority figures, as well as your colleagues and
clients.
Without honesty, communication fails at its
core purpose. Communication can be both verbal
and non-verbal. Your actions are just as important as
what you say or write.
 WHAT DOES IT MEAN TO ETHICALLY
COMMUNICATE IN THE WORKPLACE?

2. TRANSPARENCY

transparency
remember

business
honesty
respect
respect

First, you need to be clear in your purpose

and message. You also need to be lawful. You must
know the rules and regulations that govern
communication in your industry. Admit errors that you
have done. Confessing your errors does not only
show your honesty, it may also help your colleagues
to avoid committing the same mistake.
 WHAT DOES IT MEAN TO ETHICALLY
COMMUNICATE IN THE WORKPLACE?

transparency
3. RESPECT
remember

business
honesty
respect
respect

Respect is essential to ethical workplace

communication. This concept should seem self-
evident, yet there are many ways in which a lack of
understanding can result in workplace
communications that lack proper respect.
 WHAT DOES IT MEAN TO ETHICALLY
COMMUNICATE IN THE WORKPLACE?

3. RESPECT

transparency
remember

business
honesty
respect
respect
How can you show respect in a workplace?
 Be a careful listener
 Ask polite questions to help Improve your
cross-cultural competency, both within your
company and outside it
 Clue in to personal space
An effective, ethical communication is
foundational to a healthy work environment,

transparency
remember

business
honesty
respect
respect
because it is how you represent yourself and
your company as a whole. Ethical
communication is, therefore, essential to
fostering positive, respectful working
relationships— both within your workplace, and
between your workplace and others.
10 TRAITS
OF
WORK ETHICS
ATTENDANCE CHARACTER TEAMWORK APPEARANCE ATTITUDE

PRODUCTIVITY ORGANIZATION FLEXIBLE COOPERATION RESPECT

 ETHIC CODES
Ethic Codes (or Ethical Codes) are moral guidelines that are used to help
assist people in making decisions, to tell the difference between ‘right’
and ‘wrong’ and to utilize this understanding to make ethical choices

There are 3 levels:

• Code of ethics (social issues)
• Code of conduct (influence to behavior of employees)
• Code of practice (professional responsibility)
 CORPORATE CODES OF ETHICS
 Honesty - Professional communicators are honest, accurate and candid in
all communications. This practice encourages the free flow of important
information in the interest of the public.
 Confidentiality - Protecting the confidences and privacy rights of
employees and customers is the duty of professional communicators.
Additionally, they must abide by legal requirements for disclosing
information that affect the welfare of others
 Credit - Give due credit to those who you get ideas from.
 Free Speech - Principles of free speech and free ideas should be
encouraged.
 Courtesy - Sensitivity to cultural values and beliefs are crucial.
UNETHICAL
COMMUNICATION
 UNETHICAL COMMUNICATION
 Unethical behavior is an action that
falls outside of what is considered
morally right or proper for a
person, a profession or an industry.
 It threatens the quality of all
communication and consequently the
well-being of individuals and the
society
 Individuals can behave unethically,
as can businesses, professionals and
politicians.
 UNETHICAL COMMUNICATION
Examples:
• Plagiarism - to present as new
and original an idea or product
derived from an existing source
• Cheating - to act in a way that
is dishonest, or to make
someone believe something that is
not true in order to get something
for yourself
• Lying – telling of lies, false
statements; untruthfulness
UNETHICAL COMMUNICATION IN THE WORKPLACE

 COERCIVE – intimidation and threatening others

 DESTRUCTIVE – backstabbing and inappropriate jokes
 DECEPTIVE - euphemism and lying
 INTRUSIVE – eavesdropping, tapping telephones, or monitoring
internet use
 SECRETIVE – hoarding information and cover-ups
 MANIPULATIVE-EXPLOITATIVE – acts which attempt to gain
compliance or control through
exploitation
REFERENCES
• https://en.wikipedia.org/wiki/Communication
• https://www.lanecc.edu/llc/speech/ethical-communication
• http://www.pstcc.edu/facstaff/dking/interpr.htm
• https://uk.sagepub.com/sites/default/files/upm-binaries/23227_Chapter_7.pdf
• http://www.mhhe.com/cls/psy/ch15/intdis.mhtml
• https://bigpictureeducation.com/ethical-frameworks
• http://www.bbc.co.uk/ethics/introduction/virtue.shtml
• http://www.bbc.co.uk/ethics/introduction/situation_1.shtml
• https://bizfluent.com/info-8559480-ethical-communication-workplace.html
• https://learningworkshop.mindedge.com/2018/04/13/ethical-communication-in-the-workplace/
• https://en.wikipedia.org/wiki/Freedom_of_speech
• http://www.ethics.org.au/on-ethics/blog/february-2017/ethics-explainer-what-is-free-speech
• https://en.wikipedia.org/wiki/Mass_communication
• https://www.slideshare.net/Kitlaserna/communication-ethics
• https://www.flaticon.com/