Delegation

What is Delegation?
• Accomplishment of work through others
• Delegation is the transfer of authority to make
decisions and complete specific tasks.
• Delegation means grant or conferment of
authority by a superior to a subordinate for
the accomplishment of a particular
assignment.
 Purpose
• To coach, train, and develop competent
employees,
• To free up time for the manager to take on
new responsibilities and to develop himself
 NEED FOR DELEGATION
i) Volume of Work
ii) Complexity
iii) Saves Time for Policy Formulation and Planning
iv) Educative Value
y) Management 1)rveloprnent
vi) To bring Flexibility in Organisation
vii) Geographical Dispersions
viii) Economy and Efficiency
ix) Helps in Successiorr
 Outcome of poor delegation
• Poor delegation practices leave managers
overworked and employees frustrated,
unmotivated, and under-trained
CHARACTERISTICS OF DELEGATION
• Delegation is the authorisation to a
subordinate or another organisational unit to
act in a certain way independently
• Delegation has a dual character
• Delegation implies partial delegation of
authority
• Authority once delegated is subject to
variance - It depends upon the requirement of
the time and accomplishment of the task
 Concepts of Delegation
• The authority
• Responsibility
• Accountability
 Authority
• Authority is the power given to a person or
group of people to act and make decisions
within designated boundaries.
• When delegating a task, the authority is
shared between the manager and the person
receiving the delegation.
 Responsibility
• Responsibility refers to the act of carrying out the
task
• When delegating a task, the manager and person
receiving the delegation share the responsibility
of completing the work.
• The manager has the responsibility of providing
instructions on what work needs to be done,
while the person receiving the delegation is
responsible for figuring out how the task should
be completed
 Accountability
• Accountability is the act of being liable for a
person’s actions and decisions.
• During delegation of a task, the accountability
of the task transfers from the manager to the
person receiving the delegation and actually
completing the work
• Any positive or negative consequences
associated with their performance are
ultimately their responsibility
 TYPES OF DELEGATION
• Permanent and Temporary Delegation
• Full and partial delegation
• Conditional and unconditional
• Formal and informal
• Direct and indirect
 Principles
• Delegation should he done In a clear manner
• Thc delegatee must know exactly how much
authority has been delegated
• The authority delegated to a subordinate
should be adequate to assure his ability to
accomplish the task assigned to him
• Authority and responsibility should go as co-
equal
• Total responsibility of the superior
 Contd…
• Delegation is based on he principle of unity of
command
• Keeping the communication open
• Delegation should be succeeded by appraisal
• Delegation should be properly planned and be
systematic
 Barriers
Organizational Personal
• Lack of established methods • Egoism
and procedures • Political interference
• Lack of co -ordination and • Lack of trust
communication
• Emotional immaturity
• Unstable and non-repetitive
nature of work • Attention seeking behaviour
• Size and location of an • Ignorance about delegation
organisation
• Lack of properly spelled out
positions and unspecific
terms of delegation of
duties and authority
 Steps to Delegate Effectively
• Select the Right Task
• Choose the Right Person
• Give Clear Directions
• Monitor Progress