• LEARNING AND DEVELOPMENT PLAY AN IMPORTANT ROLE IN THE EFFECTIVENESS OF

ORGANIZATION AND TO THE EXPERIENCES OF PEOPLE IN WORK.

• TRAINING HAS IMPLICATIONS FOR PRODUCTIVITY, HEALTH AND SAFETY AT WORK AND
PERSONAL DEVELOPMENT.

• ALL ORGANIZATIONS EMPLOYING PEOPLE NEED TO TRAIN AND DEVELOP THEIR STAFF.

• MOST ORGANIZATIONS ARE COGNIZANT OF THIS REQUIREMENT AND INVEST EFFORT AND
OTHER RESOURCES IN TRAINING AND DEVELOPMENT.
• SUCH INVESTMENT CAN TAKE THE FORM OF EMPLOYING SPECIALIST TRAINING AND
DEVELOPMENT STAFF AND PAYING SALARIES TO STAFF UNDERGOING TRAINING AND
DEVELOPMENT.

• INVESTMENT IN TRAINING AND DEVELOPMENT ENTAILS OBTAINING AND

MAINTAINING SPACE AND EQUIPMENT.

• IT ALSO MEANS THAT OPERATIONAL PERSONNEL, EMPLOYED IN THE

ORGANIZATION’S MAIN BUSINESS FUNCTIONS, SUCH AS PRODUCTION,
MAINTENANCE, SALES, MARKETING AND MANAGEMENT SUPPORT, MUST ALSO
DIRECT THEIR ATTENTION AND EFFORT FROM TIME TO TIME TOWARDS SUPPORTING
TRAINING DEVELOPMENT AND DELIVERY.
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• A learning program allows you to strengthen those skills that each employee needs to
improve.

• A development program brings all employees to a higher level so they all have similar
skills and knowledge.

• This helps reduce any weak links within the company who rely heavily on others to
complete basic work tasks.

• To overcome those challenges you need to learn what is important and develop your
skills in such a way to easily overcome those challenges.
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• In fact, organizations with a culture of learning were some of the highest
performers.

• They also found that they attracted more talented employees and had higher
levels of customer satisfaction.

• The main way for employees to be productive and achieve goals is for employers
to provide them with opportunities for continuous learning.
• MCB Bank Limited is the largest private sector bank in Pakistan with over 1200+ branches nationwide.
Currently MCB is the largest issuer of cards in Pakistan, with an astounding card base of 2.5 million cards
(debit, credit, prepaid and smart cards) in the market.

• MCB now offers payment gateway for the rising Pakistani e-Commerce Industry, by providing our existing
and new merchants with a secure and efficient card processing service online through MCB eGate. MCB
eGate is a service designed to offer online shopping convenience to the card holders and merchants
whereby, card holders can make online real-time purchases through the merchant’s website

• . A cardholder can use any Visa or MasterCard issued by any bank both locally or international for
making payments to the online merchants. MCB eGate is backed by MIGs (MasterCard Internet Gateway
Services) that provides 3D secure solution.
• We are the trustees of public funds and serve our community with integrity.
• We believe in being the best at always doing the right thing.
• We deliver on our responsibilities and commitments to our customers as well as our
colleagues.
• We take personal responsibility for our role as leaders in the pursuit of excellence.
• We are a performance driven, result oriented organization where merit is the only
criterion for reward.
• We respect our customers’ values, beliefs, culture and history.
• We create an environment where each individual is enabled to succeed.
• We are a team of committed professionals, providing innovative and efficient
financial solutions to create and nurture long-term relationships with our customers.
In doing so, we ensure that our shareholders can invest with confidence in us.

• We encourage and reward people who challenge the status quo and think beyond
the boundaries of the conventional. Our teams work together for the smooth and
efficient implementation of ideas and initiatives.

• We take personal responsibility for our role as leaders in the pursuit of excellence.
• To be the leading financial services provider, partnering with our customers for a
more prosperous and secure future.

• We are the trustees of public funds and serve our community with integrity.

• We believe in being the best at always doing the right thing.

• We need to deliver our responsibilities and commitments to our customers as well

as to our colleagues.