POM Quiz

September 17, 2019

These are physical items that include raw
materials, parts, subassemblies
such as motherboards that go into
computers, and final products such as cell
phones and automobiles.
What are the three basic functional areas
in business organizations?
What is operations management?
 It is a sequence of organizations—their
facilities, functions, and activities—that are
involved in producing and delivering a
product or service.
 It is the difference between the cost of
inputs and the value or price of outputs.
 Give three examples of inputs in the
transformation process of goods and
services.
 Services often have a higher degree of
labor content than manufacturing jobs do,
although automated services are an
exception.
It is an important factor in determining
whether a company prospers, barely
gets by, or fails.
These are plans for achieving
organizational goals
Give at least one (1) strategy an
organization might choose from
Give at least one (1) strategy an
organization might choose from
These are special attributes or abilities that
give an organization a competitive edge.
 This model is used for the analysis of
strengths, weaknesses, opportunities, and
threats.
These are characteristics that customers
perceive as minimum standards of
acceptability to be considered as a potential
for purchase.
a. Order qualifiers
b. Order winners
c. Tactics
d. Competitive advantage
It is the monitoring of events and trends that
present threats or opportunities for a company.

a. Environmental scanning
b. Political conditions
c. Legal environment
d. Competition
A measure of the effective use of resources,
usually expressed as the ratio of output to
input.
a. Productivity
b. Operations management
c. Supply chain
d. Efficiency
Give at least one factor that affect
productivity.
What is the formula used for computing
Multifactor productivity?
What are the phases in product life cycle?
Compute the multifactor productivity measure for each of
the weeks shown for production of chocolate bars. What
do the productivity figures suggest? Assume 40-hour weeks
and an hourly wage of $12. Overhead is 1.5 times weekly
labor cost. Material cost is $6 per pound.

Week Output (units) Workers Material (lbs)

1 30,000 6 450
2 33,600 7 470
3 32,200 7 460
4 35,400 8 480