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THE CLIENTELE &

AUDIENCES OF
COUNSELING
LEARNING OBJECTIVES:

1. Describe the characteristics of clientele & audiences of


counseling;
2. Explain the needs of various types of clientele &
audiences of counseling
3. Describe individual as client of counseling;
4.ADD
Discuss
A FOOTER the community as2client of counseling.
STARTING
ACTIVITY:
•Give 5 words that will best
describe the clientele and
audiences that counselors
serve.
3
ADD A FOOTER 4
ADD A FOOTER 5
ADD A FOOTER 6
ADD A FOOTER 7
CHARACTERISTICS OF
THE CLIENTELE &
AUDIENCES OF
COUNSELING
•The clientele &
audiences of counseling
are normal people.
•They are not in need of
clinical or mental help.
•Simply seeking to
achieve a goal
•They may be the youth in
need of guidance at critical
moments of their growth
12
•Anyone in need of
realizing a change in
behavior or attitude
13
NEEDS OF VARIOUS
TYPES OF CLIENTELE &
AUDIENCES OF
COUNSELING
•A school guidance counselor
provide the need for
personal guidance by
helping students seek more
options.
ADD A FOOTER 15
•Counselors may serve as
bridge between family &
school in resolving conflicts
that affect students &
families.
ADD A FOOTER 16
ROLES OF COUNSELORS
•Job-hunting Coaching• Marriage counselor
•Conflict management • Drug abuse &
•Human resource rehabilitation
personnel • Bereavement
• Abused children
Job-hunting
Counselors provide avenues
for people to find necessary
information and get
employment that is suitable to
them.
Job-hunting
TECHNICAL ASPECTS:
-how to prepare a curriculum vitae or
resume
-how to speak to employers
-how to present & conduct oneself
CONFLICT MANAGEMENT
PROVIDERS
Provide the need for
principles & theory-based
approaches to deal with
conflict constructively.
HUMAN RESOURCE PERSONNEL
Provide the needs common to
all workplaces & to deal with
various employee needs that
cover aspects:
social services
compensations
conflict resolution &
ADD A FOOTER
discipline.
22
MARRIAGE COUNSELORS
Provide the need for conflict
resolution skills to parties, couples,
& children to deal with various
stresses & issues that threaten
their unity or peaceful coexistence.
DRUG ABUSE & REHABILITATION
Meet the need to help people
overcome their problems or
mitigate some of the most
negative effects of drug abuse.
BEREAVEMENT COUNSELORS
Respond to the need to be helped
to go through loss, such as death
of the family. Through them,
clients are empowered to
experience recovery or healing.
ABUSED CHILDREN
Counselors meet the need to
facilitate processing & restoration
of abused children through
recognition & implementation of
existing laws & recovery procedures.
ACTIVITY 1:
•Look at the following roles of
counselors then describe the
intended clientele & their
specific need.
27
ROLE OF COUNSELOR CLIENTELE & THEIR NEEDS

SCHOOL COUNSELOR Students who need to resolve personal


conflict or stressful situations

JOB HUNTING COACH


CONFLICT MANAGEMENT PROVIDER
HUMAN RESOURCE PERSONNEL
MARRIAGE COUNSELOR
REHABILITATION COUNSELOR
BEREAVEMENT COUNSELOR
ADD A FOOTER 29
THE INDIVIDUAL AS
CLIENT OF COUNSELING
CLIENTELE CHARACTERISTICS
1. INDIVIDUAL
2. GROUP &
ORGANIZATION
3. COMMUNITY
INDIVIDUALIZED:
•The individual who needs to be
helped to manage well a life –
changing situation or personal
problem or crisis & other support
needs may undergo counselling .
INDIVIDUALIZED:
•The individual needs
capacitation to be able to
manage well their unique
circumstances, which may be very
difficult to endure alone.
may be cause of embarrassment &
shame:

•Alcoholism Loss of job


•Divorce Imprisonment
•rehabilitation
THE GROUP &
ORGANIZATIONS AS
CLIENT OF COUNSELING
GROUP & ORGANIZATION
•Group in communities,
organizations, students in schools,
teachers, departments in
workplaces, & such an entity can
undergo group counseling .
GROUP & ORGANIZATION
•The needs can range from
desire to reduce conflict or
manage it, become more
productive as a team or work
better together.
GROUP & ORGANIZATION
•Some of the group
processes & procedures
resemble those that are
applied to individuals.
THE GROUP
COMMUNITY AS CLIENT
OF COUNSELING
COMMUNITY
•When people experience something
collectively, which may be socially
troubling & constitute the danger of
blocking their collective capacity to
move on, counselling is necessary to
be undertaken on a community level.
Different types of special
counseling population
according to (Gibson and
Mitchell, 2003)
1. People Who Abuse
Drugs

ADD A FOOTER 42
2. People Who use Tobacco

ADD A FOOTER 43
3. People Who Abuse
Alcohol

ADD A FOOTER 44
4. Older Adults

ADD A FOOTER 45
5. People with AIDS

ADD A FOOTER 46
6.Victims of Abuse

ADD A FOOTER 47
7.Gay Men and Lesbian
Women

ADD A FOOTER 48
EVALUATION:
•Describe the following types
of clientele for counselling &
briefly describe their
characteristics.
CLIENTELE CHARACTERISTICS
1. INDIVIDUAL
2. GROUP &
ORGANIZATION
3. COMMUNITY
CLIENTELE CHARACTERISTICS
1. INDIVIDUAL life –changing situation or
personal problem or crisis
needs capacitation to be able to
manage well their unique
circumstances,
may be very difficult to endure
alone.
CLIENTELE CHARACTERISTICS
2. GROUP & Group in communities,
ORGANIZATION organizations, schools, teachers,
departments in workplaces
reduce conflict or manage it

more productive as a team or


work better together.
CLIENTELE CHARACTERISTICS
3. COMMUNITY People experience
something collectively
socially troubling &
constitute the danger
blocking their collective
capacity to move on
CHECKING UNDERSTANDING:
Give 3 instances when an
individual would benefit
from counselling.
ADD A FOOTER 55
A. ‘Hugot-in Mo Ako’
These hugot lines represent problems encountered
by people under the following categories:
1. Individuals
2. Groups and Organizations
3. Community.
WHAT MIGHT BE THE PROBLEM & WHY?
ADD A FOOTER 56
‘Hugot-in Mo Ako’

1. “Hithit ka nang
hithit, baka ikay
magipit”
ADD A FOOTER 57
‘Hugot-in Mo Ako’

2. “Papunta ka pa
lang, pabalik na ako.”

ADD A FOOTER 58
‘Hugot-in Mo Ako’
3. “Laklak ka ng laklak
baka ikaw ay
lumagapak.”
ADD A FOOTER 59
‘Hugot-in Mo Ako’
4. “Hindi ako palagay na
isang bagay, lalong hindi rin
ako isang hayop, ako ay tao.”

ADD A FOOTER 60
‘Hugot-in Mo Ako’

5. “Hindi ako ‘Na ano


lang’”

ADD A FOOTER 61
B. LET’S ANSWER:
Recall an instance or experience
wherein you were able to help
somebody who has personal
troubles and difficulties. Describe
what you did in order to be of help to
that person.
ADD A FOOTER 62
ADD A FOOTER 63
C. Special counseling Role or the Counselor
population
1. People Who Abuse Drugs help drug users to overcome their
problems & lessen the effects of drugs

2. People Who use Tobacco


3. People Who Abuse Alcohol
4. Older Adults
5. People with AIDS
6. Victims of Abuse
7.Gay Men and Lesbian Women
CODE OF ETHICS OF
COUNSELORS
1. They must observe
confidentiality at all
times
2. They must not expose
anything they hear from
their clients in the process of
caring for them
3. Counselors should live and
work in accordance with the
professional standards of
conduct set for the practice of
counseling.
4. They should not
harm their clients
5. They should be
people of high
moral standing.
6. Their work must
involve special
relationship of trust
7. Has social regard
for the context of their
work.
FOUR OVERALL
ETHICAL PRINCIPLES
1.RESPECT FOR THE RIGHT &
DIGNITY OF THE CLIENT

Promotes the fundamental


moral & cultural values,
honor, & worth of the clients.
2. COMPETENCE
Must maintain & update their
professional skills . Must recognize
the limits of their expertise, engage in
self-care & seek support to supervise
their work.
3. RESPONSIBILITY
They must be aware of their
professional responsibility &
act in a trustworthy ,
reputable & accountable
manner.
4. INTEGRITY
Seeks to promote integrity in
their practice. They represent
themselves accurately & treat
others with honesty.
ADD A FOOTER 78
I. EVALUATION:
Analyse if the following
statements are TRUE or
FALSE.
ADD A FOOTER 79
TRUE OR FALSE
1. The counselor does not deal
with a mixture of people with
different concerns and issues.
ADD A FOOTER 80
TRUE OR FALSE
2. The guidance and
counseling services deals with
students’ concern, most of
which are behavioral.
ADD A FOOTER 81
TRUE OR FALSE
3. The counselor deals only
with individuals who suffered
from mental illness/problems.
ADD A FOOTER 82
TRUE OR FALSE
4. The Guidance Counselors
can also work in partnership
with other members of the
school community.
ADD A FOOTER 83
TRUE OR FALSE
5. Clients provide avenues for
people to find necessary
information and get employment
that is suitable to them.
ADD A FOOTER 84
TRUE OR FALSE
6.Clients may be the youth in
need of guidance at critical
moments of their growth
ADD A FOOTER 85
TRUE OR FALSE
7. A school guidance counselor
provide the need for personal
guidance by helping students
seek more options.
ADD A FOOTER 86
TRUE OR FALSE
8. Drug abuse & rehabilitation
counselor provide the need for
conflict resolution skills to parties,
couples, & children to deal with
various problems.
ADD A FOOTER 87
TRUE OR FALSE
•9.Marriage counselors respond
to the need to be helped to go
through loss, such as death of the
family.
ADD A FOOTER 88
•10. In group & organization, the
needs can range from desire to
reduce conflict or manage it,
become more productive as a
team or work better together.
11. Counselors may serve as
bridge between family &
school in resolving conflicts
that affect students &
families.
12. Counselors provide
avenues for people to find
necessary information and
get employment that is
suitable to them.
13. When childen are abused,
counselors must not meet the need
to facilitate processing &
restoration of through recognition
& implementation of existing laws
& recovery procedures.
14. An individual is a client
who needs to be helped to
manage well a life –
changing situation or
personal problem or crisis.
15. When people experience
something collectively,
counselling is necessary to be
undertaken on an individual
level.
16. They must observe
confidentiality
sometimes.
17. They must not expose
anything they hear from
their clients in the process of
caring for them
17. Counselors should live and
work in accordance with the
professional standards of
conduct set for the practice of
counseling.
18. They can harm their
clients if it is needed.
19. They should be
people of high
moral standing.
20. Their work must
involve special
relationship of trust.
II. ROLES OF COUNSELORS
1. J________ Coaching
2. ___________management
3. H______ _______ personnel
4. M_________ counselor
5. Drug abuse & _____________
6. B_____________
7. __________ children
ROLES OF COUNSELORS
•Job-hunting Coaching• Marriage counselor
•Conflict management • Drug abuse &
•Human resource rehabilitation
personnel • Bereavement
• Abused children
III. EVALUATION:
What advice would you
give to the following clients
of counselling?
School Clientele What advice would you give?
1. Being bullied
2. Physically abused
3. Has failing grades
4. Sexually assaulted
5. Low self-esteem
6. Alcohol addiction
7. Conflict in sexual
orientation
IV. EVALUATION:
Describe the following types of
clientele for counselling &
briefly describe their
characteristics.
CLIENTELE CHARACTERISTICS
1. INDIVIDUAL

2. GROUP &
ORGANIZATION
3. COMMUNITY
ADD A FOOTER 107
CLIENTELE CHARACTERISTICS
1. INDIVIDUAL ______ - changing situation or
personal _______ or crisis
needs capacitation to be able to
manage well their unique
circumstances,
may be very difficult to endure
alone.
CLIENTELE CHARACTERISTICS
1. INDIVIDUAL life –changing situation or
personal problem or crisis
needs capacitation to be able to
manage well their unique
circumstances,
may be very difficult to endure
alone.
CLIENTELE CHARACTERISTICS
2. GROUP & Group in communities,
ORGANIZATION organizations, schools, teachers,
departments in workplaces
reduce conflict or manage it

more productive as a team or


work better together.
CLIENTELE CHARACTERISTICS
3. COMMUNITY People experience
something collectively
socially troubling &
constitute the danger
blocking their collective
capacity to move on

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