Contents

1 Troubleshooting Guidelines
1.1 Accessibility
1.1.1 Random Access
1.1.2 RRC Connection Establishment
1.1.3 RRC Connection Establishment Counters
1.1.4 Initial E-RAB Establishment Success Rate
1.1.5 Initial E-RAB Establishment Success Rate Counters
1.1.6 Added E-RAB Establishment Success Rate
1.1.7 Added E-RAB Establishment Success Rate Counters
1.1.8 S1 Signaling Connection Establishment
1.2 Retainability
1.2.1 UE Session Time
1.2.2 MME Initiated E-RAB & UE Context Release with counters Description
1.2.3 RBS Initiated E-RAB & UE Context Release with counters Description
1.2.4 MME & RBS Initiated E-RAB Release Flow Chart
1.2.5 MME & RBS Initiated UE Context Release Flow Chart
Contents cont…
1.3 Integrity
1.3.1 EUTRAN Latency KPIs
1.3.2 EUTRAN Throughput KPIs
1.3.3 EUTRAN Packet Loss KPIs
1.4 Mobility
1.4.1 Intra RBS Handover Preparation & Execution
1.4.2 X2 Based Handover Preparation & Execution
1.4.3 S1 Based Handover Preparation & Execution
1.4.4 Intra Frequency Handover Preparation & Execution Counters
1.4.5 Inter Frequency Handover Preparation & Execution Counters
1.4.6 Intra-frequency intra-LTE S1 & X2 Handover Flowchart
1.4.7 Inter-frequency intra-LTE S1 & X2 Handover Flowchart
1.4.8 ANR Counters & counter details
1.5 Availability
1.5.1 Partial cell availability (node restarts excluded)
Troubleshooting Guidelines
There are a few E-UTRAN KPIs which will adversely affect end-user experience if
any of these KPIs under perform and it is critical to monitor closely the
performance of these main KPIs. This troubleshooting guideline aims to present
ideas to pinpoint potential areas for trouble-shooting if any of these main E-UTRAN
KPIs under perform.

1.1 Accessibility

Accessibility measurements are based on drive tests or statistics. It is a combined

metric including RRC, S1 and E-RAB establishment success rate. In the case of poor
accessibility, each success rate must be analyzed individually. Reasons for poor
accessibility include but are not limited to:
Poor coverage. In this case, qRxLevMin can be decreased.
UE camping in the wrong cell. In this case, parameters for cell reselection can be
tuned.
High UL interference
Admission reject, due to lack of licenses
Troubleshooting Guidelines
Troubleshooting Guidelines
EUTRAN Accessibility KPIs
Troubleshooting Guidelines
1.1.1 Random Access

In the LTE network, the UE uses the random access process to gain access to cells
for the following reasons:
•Initial access to the network from the idle state
•Regaining access to the network after a radio link failure
•As part of the handover process to gain timing synchronization with a new cell
•Before uplink data transfers when the UE is not time synchronized with the
network

Two types of RA procedures are defined in the standard for FDD

CBRA (Contention Based Random Access)
CFRA (Contention Free Random Access)

The main counters for this scenario are the following:

•pmRaAttCbra
•pmRaSuccCbra
Troubleshooting Guidelines
Following figure shows a flowchart for the RA procedure.
Troubleshooting Guidelines
1.1.2 RRC Connection Establishment

 RRC connection establishment is used to make the transition from RRC Idle mode
to RRC Connected mode. UE must make the transition to RRC Connected mode
before transferring any application data, or completing any signaling procedures.
 The RRC connection establishment procedure is always initiated by the UE but can
be triggered by either the UE or the network. For example, the UE triggers RRC
connection establishment if the end-user starts an application to browse the
internet, or to send an email. Similarly, the UE triggers RRC connection establishment
if the UE moves into a new Tracking Area and has to complete the Tracking Area
Update signaling procedure. The network triggers the RRC connection establishment
procedure by sending a Paging message. This could be used to allow the delivery of
an incoming SMS or notification of an incoming voice call.
 RRC connection establishment for LTE is relatively simple compared to RRC
connection establishment for UMTS. The UMTS procedure requires NBAP and ALCAP
signaling across the Iub interface between the Node B and RNC. These signaling
protocols are used to setup a radio link and new transport connection. The flat
network architecture for LTE removes the requirement for these signaling
procedures.
Troubleshooting Guidelines
 In the case of LTE, the initial Non-Access Stratum (NAS) message is transferred as
part of the RRC connection establishment procedure. In the case of UMTS, the initial
NAS message is transferred after the RRC connection establishment procedure. The
approach used by LTE helps to reduce connection establishment delay.
 RRC connection establishment configures Signaling Radio Bearer (SRB) 1 and
allows subsequent signaling to use the Dedicated Control Channel (DCCH) rather
than the Common Control Channel (CCCH) used by SRB 0.
 The signaling for RRC connection establishment is shown in below figure. The
entire procedure is completed using only RRC signaling. 3-way handshake is used to
move the UE into RRC connected mode