“CAPTURING AND REUSING

EXISTING KNOWLEDGE”
KNOWLEDGE MANAGEMENT
 OBJECTIVES

• Understand that capturing existing knowledge is a

must
• Gain tools for efficient capturing processes
• How to make captured knowledge available to all
potential knowledge workers
 MOTIVATION AND OBSTACLES

• Capturing existing knowledge is a must for the

organization
• Essential that employees can continuously reuse it
• New use, term used to describe new ways of utilizing
an organization’s knowledge in a new and innovative
way
MOTIVATION AND OBSTACLES (CONT)

• Documentation, mentoring programs and

apprenticeships, workshops, lectures, and continuing
education courses
• There are many methods to increase reuse and new
use, it requires extra resources, almost scarce
• Sometimes the extra effort required may pay a small
price in terms of time and energy
 DOCUMENTING KNOWLEDGE

• Takes a time
• It’s a must so the best practices can get repeated
• IT’s always mentioned in any process of KM
• Elements of grass roots
• Solution must be efficient
• People must like it
 TEACHING THE ORGANIZATION WHAT IT
KNOWS
• Mentoring – one on one, trainer and trainee
• Learns and teaches from experience
• Attention is key
• Lectures and workshops – schedule lectures and
courses
• Offer valuable and unique content
• Conducting lectures in an interactive format
• Subject must be relevant
• Professional preparation
• Alternative approach – emailing
 TEACHING THE ORGANIZATION WHAT IT
KNOWS (CONT)
• Courses
• Series of related lectures
• Specific connecting subject
• Continuing audience
• Internal schools for continuing education
• Professional training with a mission to help other
departments
 TEACHING THE ORGANIZATION WHAT IT
KNOWS (CONT)
• Reuse and new use
• Use existing in a new creative way
CONCLUSION
QUESTIONS?
 REFERENCES

• Pasher, E., & Tuvya Ronen. (2011). The Complete Guide

to Knowledge Management. Hoboken, New Jersey: John
Wiley & Sons.