Listening in

Communication

What is Listening?
Structure of the Human Ear
At the end of the
communication line, is an
indispensable element –
the listener, the active
participation of whom
either makes or unmakes
communication.
How good at listening this
element is, spells a big
difference in the
communication process.
What is Listening?
Listening is the active
intellectual process of
decoding, interpreting,
understanding and
evaluating messages. It is
a mode of communication
just as important as other
modes like speaking,
 THE BEST KIND OF LISTENING

 1. Voluntary
Good listening begins with a
willingness to participate
completely in a communication
situation
 2. Purposeful
You choose to listen because
of some very good
reason/reasons
 THE BEST KIND OF LISTENING

 3. Motivated
When you have good reasons for
listening, you are all keyed up for the
activity and nothing can stop you.
 4. Cooperative
You keep quiet and give your
wholehearted cooperation when you
listen because you hope for nothing but
only the best from the speaker.
 THE BEST KIND OF
LISTENING
 5. Critical
You follow the speaker’s
idea carefully and get things
clear so that in the end you
may be able to make
intellectual judgements when
you evaluate his/her ideas
before responding.
 WHY LISTEN?

 1. It stimulates better
communication between the
parties involved. An attentive
listener encourages the speaker
to say more. It builds respect
and loyalty and makes people
feel important.
 WHY LISTEN?

 2. It contributes to and
promotes better responses
among the members of the
group. It facilitates the
meeting of minds.
 WHY LISTEN?

 3. It makes you appreciate

and enjoy what you hear. It
increases and expands the
range of one’s enjoyment of
life. It gives pleasure and
comfort.
 WHY LISTEN?

 4. It assist you in understanding

what is being said. With a
listener’s full attention.
Understanding can be achieved
in no time. Hence, it saves you
time as well as effort.
 WHY LISTEN?

 5. It helps you make better

decisions. It provides inputs as
bases for decision-making.
 6. It enables you to react to
what is said. You are able to
agree or disagree, to add
something, if not ask question
about what is being said.
 WHY LISTEN?
 7. It enlarges one’s experience.
Listening broadens and enriches the
mind.
 8. It decreases the tensions in life.
 WHY LISTEN?
 9. It enables you to correct your
own problems of vocalization.
Listening to your voice gives you
the opportunity to realize your
faults and defects which in time
offers you chances to improve.
 Requisite to good Listening is a
purpose
 1. To obtain information and gain
knowledge. You listen to learn and
benefit from the experience of
others. Understanding and retention
are the primary goal.
 Requisite to good Listening is a
purpose
 2. To appreciate and enjoy what is
said. You are pleased with what you
hear.
 3. To be clarified and make
intellectual judgements, fair
criticisms and to evaluate ideas.
 Requisite to good Listening is a
purpose
 4. To draw inspiration.

 5. To improve oneself.
 There is not one definite
purpose, though. All maybe there
in one listening situation. But a
good listener must choose to
listen because of at least one
definite purpose in mind.
Thank you
For
Listening