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This document discusses different types of information systems within organizations. It describes transaction processing systems which collect and process data from basic business transactions in real-time or through batch processing. It also outlines functional area information systems that support key business functions like accounting, finance, marketing, production, operations, and human resources management. Finally, it identifies three categories of reports that information systems can generate: routine reports produced on a schedule, ad hoc reports created on demand, and exception reports that only include information outside normal thresholds.
This document discusses different types of information systems within organizations. It describes transaction processing systems which collect and process data from basic business transactions in real-time or through batch processing. It also outlines functional area information systems that support key business functions like accounting, finance, marketing, production, operations, and human resources management. Finally, it identifies three categories of reports that information systems can generate: routine reports produced on a schedule, ad hoc reports created on demand, and exception reports that only include information outside normal thresholds.
This document discusses different types of information systems within organizations. It describes transaction processing systems which collect and process data from basic business transactions in real-time or through batch processing. It also outlines functional area information systems that support key business functions like accounting, finance, marketing, production, operations, and human resources management. Finally, it identifies three categories of reports that information systems can generate: routine reports produced on a schedule, ad hoc reports created on demand, and exception reports that only include information outside normal thresholds.
Bernadeta Ratri Dewi / 181524419 Shalsabilla / 1. Transaction Processing Systems (TPSs) • A transaction → any business event that generates data worthy of being captured and stored in a database. • Transaction Processing Systems (TPS)→ supports the monitoring, collection, storage and processing of data from the organization’s basic business transactions, each of which generates data • The TPS collects data continuously, typically in real time→ as soon as the data generated- and it provides the input data for the corporate databases • There are 2 basic ways in system processes data : 1. Batch Processing → the firms collects data from the transactions as they occur, placing them in group or batches. The system then prepares and processes the batches periodically for example : every night 2. Online transaction processing (OLTP) → business transactions are processed online as soon as they occur. For example : when you pay for an item at a store 2. Functional Area Information Systems (FAISs) Functional Area Information Systems (FAISs) 1) Information Systems for Accounting and Finance 1) Financial Planning and Budgeting - Financial and economic forecasting - Budgeting → allocates financial resources among participants and activities 2) Managing Financial Transactions - Global stock exchanges - Managing multiple currencies - Virtual close → the ability to close the books at any time on short notice - Expense management automation → system that automate the data entry and processing of travel and entertainment expenses 3) Investment Management → Managing organizational investments in stocks, bonds, real estate and other investment vehicles 4) Control and Auditing - Budgetary Control → monitoring expenditures and comparing them against the budget - Auditing → ensuring the accuracy of the organization’s financial transactions and assessing the condition of the organization’s financial health - Financial ratio analysis → monitor the company’s financial health by assessing a set of financial ratios. 2) Information Systems for Marketing - Customer Relations → know who customers are and treat them like royalty - Customer profiles and preferences - Customer force automation → using software to automate the business tasks of sales 3) Information Systems for Production/ Operations Management - In-House Logistics and Materials Management → deals with ordering, purchasing, inbound logistics (receiving) and outbound logistics (shipping) - Inventory Management → when to order new inventory, how much inventory to order and how much inventory to keep in stock - Quality Control → controlling for defects in incoming material and defects in goods produced - Planning Production and Operations → material requirements planning (MRP) and manufacturing requirements planning (MRP II) - Computer-Integrated Manufacturing (CIM) → also called digital manufacturing, is an approach that integrates various automated factory systems - Product Lifecycle Management → business strategy that enables manufacturers to collaborate on product design and development efforts, using the Web 4) Information Systems for Human Resources Management - Recruitment → finding employees, testing them and deciding which one to hire - Human Resources Development → develop and evaluated the employees - Human Resources Planning and management → payroll and employees’ records, benefits administration, employee relationship management Reports 3 Categories of repots : 1) Routine reports → reports that produced at scheduled intervals 2) Ad hoc (on-demand) reports - Drill-down reports → Display a grater level of detail - Key indicator reports → summarize the performance of critical activities - Comparative reports → comparing performances in company 3) Exception Reports → include only information that falls outside certain threshold standards.