What Is Organizational

Behavior?

Chapter 1 1
 DEFINITION
Is a field of study that investigates the
impact that individuals, groups, and
structure have on behaviour within
organisation for the purpose of
applying such knowledge toward
improving an organisation’s
effectiveness.

Chapter 1 2
Levels of OB Analysis

Individuals
Individuals Groups

Structures

Chapter 1 3
 Understanding
Organizational Behavior

Individual Fundamental
Differences Consistencies

Systematic
Intuition
Study

Chapter 1 4
 The Study of Organizational Behavior

Psychology

Individual

Sociology

Study of
Social Psychology Group Organizational
Behavior

Anthropology

Organization

Political Science

Chapter 1 5
 Responding to
Globalization

Working in Working with

International Multicultural
Countries Diversity

Chapter 1 6
Managing Workforce Diversity

Chapter 1 7
 Improving Quality
and Productivity

Total Quality Corporate

Management Reengineering

Chapter 1 8
Improving People Skills

Concepts
and Theories

Workplace Personal
Skills Insight

Chapter 1 9
 Empowering
the Workforce

Managers Workers Are

Are Giving Accepting
Up Controls Responsibility
Chapter 1 10
 Coping with
“Temporariness”

The Nature Organizations

of Work Is Are Also
Changing Changing
Chapter 1 11
Stimulating Innovation
and Change

• Maintaining flexibility

• Improving quality

• Introducing new
products and services

Chapter 1 12
 Improving
Ethical Behavior
 Provide in-house advisers
 Create protection mechanisms
 Write and distribute codes of ethics
 Give seminars, workshops, & training
Chapter 1 13
 Overview of the OB Model

Level III
Organization Systems Level

Level II
Group Level

Level I
Individual Level

Time

Chapter 1 14
 Productivity

Absenteeism
The
Turnover Dependent
Variables
Organizational
Citizenship

Job Satisfaction

Chapter 1 15
 Independent Variables
Individual Group Organization
•Biographical Traits •Communication •Culture

•Personality •Other Groups •Structure

•Values & Attitudes •Conflict •Design

•Ability •Power & Politics •Technology

•Perception •Group Structure •Work Processes

•Motivation •Work Teams •Selection Processes

•Individual Learning •Leadership •Training Programs

•Decision Making •Decision Making •Appraisal Practices

Chapter 1 16