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CI How DO I…?

Report a CI Incident Share Files and Collaborate


• Lost or stolen laptop or other device? Call 1-800-DELOITTE Approved File Sharing and Collaboration Tools
• Non-Device incidents: Click here to report OR call 1-800-DELOITTE Approved Encryption Tools
• Complete online incident report Secure File Transfer
• Non-Device: After reporting the incident, you will receive an EMAIL Tips for safer emails (video instructions for email auto delay and emptyi
with instructions on whether a Consultation Call is required and who ng/disabling Outlook auto complete)
to include. At a minimum, plan to include the following:
• Leadership and Team Members as appropriate to explain incident
• Your Engagement Risk Manager
• Consulting OCP: as directed in email Obtain a Client Cloud Exception
• US OCP Incident Response Team: TBD – as instructed in email
• Office of General Counsel (OGC): TBD – as instructed in email Link to CCO mailbox for exception
• Information Technology Services (ITS): TBD – as instructed in email For more information: Cloud Storage Controls

Respond to Clients
Review Deloitte Policies Related to CI Client Inquiry and Response Support
Deloitte Information Security Statement
Confidentiality of Client Information (DPM 10240) Deloitte’s Approach to Confidentiality – An Overview for Clients
(approved for external use)
Electronic Communications (APR 208)
Proprietary Information (APR 223)
Information Security Policy (APR 310) Manage Records
Consulting Records Management
Records Management and Retention (APR 601) Access eDRMS 2
Privacy Policy (APR 910)
Laptop Security Policy (APR 340)
Identify My Consulting Risk Manager
Find your Consulting Risk Manager
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