LDRS 300 Lecture #7

LEADERSHIP AS Doing Habits

SERVICE
 1. Groups assigned - let’s
review.
2. Group Guidelines –
let’s review.
3. Group Accountability –
let’s review.
4. Deadlines:
Which organization will
you study? You must let
the professor know so
that there are no
duplicates – ASAP (as
soon as possible). First
come, first availability.
No duplicates in
groups.

GROUP PROJECT Presentations are to be

via video and uploaded
REVIEW to a dropbox.
5. Any questions,
comments or feedback?
 Habit:
a behavior
pattern
acquired by
frequent
repetition or
physiologic
exposure that
shows itself in
regularity or
increased
facility of
THE 5 DOING performance.
HABITS https://www.merriam-
webster.com/dictionary/habit

OF A LEADER
 The Doing Habits in contrast to The
Being Habits
Grace Solitude

Obeying Acceptin
God and Supportive g and
Community Expressi Forgiveness Relationsh Abiding Prayer
ips
ng His in God’s
Love Love

Encouragem
ent
Scripture
 As a leader, you
always have the
choice of responding
in a loving way– and
that option is not
usually the easiest
way.
Sometimes love will
require you to let go
of your pride and
fear and do the hard
thing of holding a
staff member
accountable.

OBEYING GOD Blanchard, Hodges &

AND EXPRESSING Hendry (p.221)

HIS LOVE
 “For I am convinced
that nothing can ever
separate us from this
love. Death can’t and
life can’t. The angels
won’t, and all the
powers of hell itself
cannot keep God’s love
away. Our fears for
today, our worries
about tomorrow or
where we are – High
above the sky, or in the
deepest ocean–
nothing will be able to
separate us from the
love of God
demonstrated by our
Lord Jesus Christ when
he died for us.”
Romans 8
RESPONDING
IN LOVE
It is important
to remember
all parts in
your work need
to seasoned
with grace,
integrity and
forgiveness.
Not just when
you feel like it.
RESPONDING “If I speak with human eloquence
and angelic ecstasy but don’t love,
IN LOVE… I’m nothing but the creaking of a
rusty gate.
1 CORINTHIANS If I speak God’s Word with power,
revealing all his mysteries and
13 making everything plain as day,
and if I have faith that says to a
mountain, “Jump,” and it jumps, but
I don’t love, I’m nothing.
If I give everything I own to the
poor and even go to the stake to be
burned as a martyr, but I don’t love,
I’ve gotten nowhere. So, no matter
what I say, what I believe, and what
I do, I’m bankrupt without love.”

The Message Bible

 “Love never gives up.
RESPONDING IN Love cares more for others than for self.
LOVE… Love doesn’t want what it doesn’t have.
Love doesn’t strut,
Doesn’t have a swelled head,
1 CORINTHIANS 13
Doesn’t force itself on others,
Isn’t always “me first,”
Doesn’t fly off the handle,
Doesn’t keep score of the sins of others,
Doesn’t revel when others grovel,

Takes pleasure in the flowering of truth,

Puts up with anything,
Trusts God always,
Always looks for the best,
Never looks back,
But keeps going to the end.”

The Message Bible

 The original book that was written in
1995, by Gary Chapman

THE FIVE LOVE It outlines 5 ways to express and

experience love which are called “love
LANGUAGES – languages”

WHAT’S As emotional beings, we need to receive

love that fills our tank in specific ways.

YOURS? However, other people express and

experience love in different ways.

This can be applied to any relationship:

friends, parents, children, and romantic as
well as the workplace.
WORDS OF
AFFIRMATION
One of your deepest
needs is the need to
feel appreciated.
Verbal appreciation,
encouragement,
kind and humble
words are all ways
to show love to you.
WORDS OF
AFFIRMATION
QUALITY
TIME
You enjoy doing
things together! We
aren’t talking about
just sitting in front
of the TV together
but really giving
each other
undivided attention.
This means looking
at each other talking
to each other,
sharing your life.
QUALITY TIME
RECEIVING
GIFTS
You are happy to
receive things from
your loved ones.
They don’t have to
be expensive. The
gift is a symbol of
their caring for you.
GIVING AND RECEIVING
GIFTS
ACTS OF
SERVICE
For you, actions
speak louder than
words. You prefer
your partner to do
things for you such
as cooking as meal,
giving a massage,
cleaning the room.
These acts show that
you are cared for.
ACTS OF SERVICE
PHYSICAL
TOUCH
You love to receive a
hug, a kiss, squeezes
on the shoulder, a
pat on the back etc.
Touches can be 10
times as powerful
and comforting as
any words!
PHYSICAL TOUCH
 Step 1: Begin the 5
Love Languages quiz
and take time to
answer each
question
thoughtfully.

Step 2: Add up your

score and determine
which is your
primary and
secondary love
language.

SO WHAT’S Step 3: Upload it to

the dropbox by
YOUR LOVE midnight tonight.

LANGUAGE?
 Grace is getting
something that you
don’t deserve.
Often as leaders,
we need to give
grace to the people
we work with.
Grace is believing
that people are
doing the best they
can, given their
level of awareness.
It is up to us to
make sure grace is
THE HABIT OF extended; we lead
in the way of grace.

GRACE
WHAT IS GRACE?
 Forgiveness does not
mean that you deny
what happened.
As a leader, you
need a healthy
capacity to forgive,
redirect and move
on.
It’s a supernatural
act of a person who
can surrendered self,
plans, will and live in
obedience to God.
Jesus taught
forgiveness to his
THE HABIT OF disciples.

FORGIVENESS
THE HABIT OF
FORGIVENESS

Is there someone in your life,

who has hurt you or caused
pain that you need to forgive?
If you don’t forgive, you are
carrying around extra
weight/luggage and this will
affect your personal life as
well as organizational
/business life.
 Definition: the
action of giving
someone support,
confidence or hope.
“Encouragement
completes the
coaching cycle: it is
your opportunity to
help those you
coach stay on
course and not
move backward. A
key aspect of
effective
encouragement is
catching people
THE HABIT OF doing something
right” p. 22
ENCOURAGEMENT
 Jesus modeled living
in Community with
his disciples.
He established the
mission and vision of
the community and
He gave His
disciples a vision of
the future.
A loving community
sets boundaries and
communicates about
what is acceptable
within its culture and
what is not.

THE HABIT OF Communities keep

people accountable.
COMMUNITY
 A healthy community
also has a healthy work
place culture.

What is work place

culture?
Culture is the character
and personality of your
organization. It’s what
makes your organization
unique and is the sum of
its values, traditions,
and beliefs.

The culture of your

community will help
determine how
successfully you

THE HABIT OF A organization fulfills it’s

vision and mission.

HEALTHY WORK
COMMUNITY
LDRS 300
GROUP
PROJECT
1. Review guidelines for this
project.
2. Each group will complete a
Group Accountability
Contract today.
- Samples #1 & #2 in the
moodle.
- write up your own unique
contract.
- have all group members
sign off on it (digitally).
- each person needs their
own digital a copy of the
contract.
- each person will upload a
copy of the contract in the
dropbox provided.
PROFESSOR C. CAVANAUGH
SUMMER 2019
TRINITY WESTERN UNIVERSITY
LDRS 300 SU19
Leadership as Service
Group Project Guidelines
20%of Final Grade
Tuesday, July 16th & Thursday, July 18th, 2019 – In-ClassPresentations
Tuesday, July 16th, 2019 – Presentations submitted to Dropbox by 11:55 pm
The purpose of this project is to put into practice both theory and application of how great
leaders and great organizations think, act and a carry out outstanding customer service.
PART 1: Groups Assigned & Group Contract
Step 1. Groups confirmed by the professor. Each group will create your own group name.
Step 2: Each group will create a group contract that will be agreed upon and signed by all
members of the group. Once completed the group contract will be posted into your group
folder on the moodle. See resources posted in the moodle for a sample group contract.
PART 2: Research
Step 1: Choose an Organization
Choose a service-oriented businesses/ organization. It can be local or national, even global.
Here are some ideas to draw from.
Types of Service Oriented Business/ Organizations:
• hotels • automotive
• restaurants – specific styles/ types/ • law offices
ethnicities • accounting firms
• fast food restaurants • IT/ Tech companies
cafes
• • home repairs
• coffee/ tea shops • discount outlets
•
•
bakeries
grocery stores
• medical practices
• dental practices
• arts & craft retailers • daycare/ childcare
•
•
book stores
fashion/ clothing/ shoes
• non-profit
• jewelry
1
 LDRS 300: Lecture #8
LEADERSHIP AS Leadership
SERVICE and Risk
 VICTORY IS
ONLY
WRESTED
BY RUNNING
RISKS.
WINSTON
CHURCHILL
RISK = SHIFT
Paradigm pioneers
are always
inquisitive, humble,
students. If they
assume the status of
expert, they can be
the church’s greatest
obstacle to growth.
Doug Murren, Leadershift
RISK =
GROWTH
By avoiding risk
we really risk
what’s most
important in life –
reaching toward
growth, our
potential and a
true contribution
to a common
good.

Max Dupree, Leading

without Power
Your Risks so Family & Risk:
Far:
What kinds of How did your
risks have you family view risk
taken in your or deal with
life so far? risks?

You & Risks: Risk-Free

Guarantee:
What stops you If you could do
from taking something with
risks? a guarantee of
success, what
would you do?

Risk Mentors: Risk & Failure:

Think of someone you How do you view

admire who is a risk
taker…why do you
failure? How can
think they are like you re-frame
that? What makes failure as learning
them a risk taker? or growth?
 TAKE 5 MINUTES RIGHT NOW
AND REFLECT… WHAT KEEPS
YOU FROM TAKING RISKS?
WHICH OF MARGIE WARRELL’S 4
ELEMENTS OF ASSESSING RISK
DO YOU STRUGGLE WITH:
1.We overestimate the probability of
something going wrong.
2.We exaggerate the consequences of what
might happen if it does go wrong.
3.We under estimate our ability to handle
the consequences of risk.
4.We discount or deny the cost of inaction,
and sticking with the status quo.
 WHAT DOES MARK
ZUCKERBERG HAVE
TO SAY ABOUT
https://www.youtube.com/watch?v=VAUt RISK?
2j6juHU
Jesus – a Risk Taker?
Jesus’ life on earth
demonstrates huge risk taking:

• He left the unlimited power and

perfection of heaven for the
limitations and messiness of earth
(John 6:38; John 3:13).
• He never misused his position to
bully or manipulate people (Matt 11:29;
Matt 5:5).
• He knew that he would be laying
down his life for others, many of
whom would reject him, abuse him,
Jesus’ life on earth
demonstrates huge risk taking:

• When he interacted with women, he

broke all kinds of Jewish laws and
customs (Luke 8:2 & 3; John 4).
• When he interacted with non-Jewish
people (Gentiles), he broke all kinds of
Jewish laws and customs (John 4; John 10:16;
Matthew 28:18-20).
• When he interacts with “sinners”, he is
mocked and ridiculed (Mark 2:13-17).
• When he healed on the Sabbath, he
broke all kinds of Jewish laws and
How could Jesus do these
things?

• He knew that God was in control

(p. 130)
• He knew he had come from God (p.
130)
• He knew that he was returning to
God (p. 131)
So what does this mean to you and
I
since we are not Jesus?
 When we know
WHO we are,
when we are
CONFIDENT in
how we have
been created
and HOW we
do life, we can
enter into
TAKING RISKS
with a deeper
sense of
INTENTIONALIT
TAKE A RISK Y AND
PURPOSE.
 #1 – God is still in
control. If you
follow Jesus, then
God is also the one
in control of your
life. And we
recognize that we
are part of a larger
story unfolding.

#2 - You are loved,

you were created
in love and you
were created to

TAKE A RISK
love others.
 #3 – God has a
purpose in creating
you the way God did
and it is your life
long mission to
discover what you
were meant to do.

#4 – As you discover
you purpose, your
mission, when you
use what you have
been given, how you
have been shaped
and TAKE A RISK BY
LEADING & RISK LIKE
JESUS because the
TAKE A RISK world needs you!
 IN YOUR GROUPS…
1. Open up today’s moodle.
2. Look for the article’s
posted and read the article
assigned to your group. For
example:
 Article 1= Group 1

3. Create an infographic of
the article and its key ideas
using the example in this
slide to give you an idea of
what it can look like.
4. After all groups have
presented their infographic,
together let’s identify the
key ideas or themes we see
across these articles. Upload
LEARNING LAB #1: it to the assignment dropbox
one person from your group.
ARTICLE INFOGRAPHIC
ON
RISK & LEADERSHIP
SURVIVAL RUN WITH
HARRY CORDELLOS
RISK = NO
LIMITS
Harry Cordellos ran his first race in
1968, the famous Bay to Breakers
Race in San Francisco. It was the
first time he had run nearly 8 miles
but it was the beginning of a new
way of life for him.
The Bay to Breakers led to more
races, longer races, and eventually
the marathon distance. He quickly
became just one of the gang at the
weekly pizza party of his running
club, the San Francisco Dolphin
South End Runners as its first blind
member.
RISK = NO
LIMITS
He was always a part of the
discussions as runners shared
stories of events including the
Boston Marathon, but there was
always one empty spot.

He felt left out when runners

began tossing around names such
as Dynamite Hill, Steep Ravine,
Suicide Hill and Windy Gap.
RISK = NO
LIMITS
These were well known landmarks on the
famous Dipsea Trail, a rugged cross
country race of nearly 7 miles, stretching
from Mill Valley in Marin just north of the
Golden Gate Bridge, ascending more
than 670 wooden and stone stairs built
into the mountanside, down into the
edge of Muir Woods and then over the
slopes of Mt. Tamalpias before plunging
down to the sea at Stinson Beach.

Harry's running friends thought he could

do just about anything, but when it came
to running the Dipsea, that was when
they put on the brakes.
RISK = NO
LIMITS
Some members thought he could
not safely walk the course, not to
mention running it.

However, in 1971, a fellow club

member, Jack Bettencourt offered
to guide Harry over the Dipsea
and that was all that it took.
RISK = NO
LIMITS
He has run it twelve times since
and has completed the round trip
(Double Dipsea) 8 times. In 1979
he was filmed running the
treacherous course with his
running buddy, Mike Restani and
the resulting film "Survival Run"
has kept audiences on the edge
of their seats ever since.

This film is not simply a running

film; but instead a lesson in faith,
trust and friendship.
SURVIVAL RUN WITH https://www.youtu
HARRY CORDELLOS be.com/watch?tim
e_continue=2&v=
vq_n_C94ZuM
VULNERABILIT
Y AND IT’S
CONNECTION
TO RISK
TAKING
Dr. Brene Brown
The Power of Vulnerability
https://www.ted.com/talks/bren
e_brown_on_vulnerability
 ”And so here's what I found. What
they had in common was a sense
of courage. And I want to separate
VULNERA courage and bravery for you for a
BILITY & minute. 
RISK Courage, the original definition of
courage, when it first came into
TAKING the English language -- it's from
DR. the Latin word "cor," meaning
"heart" -- and the original
BRENE definition was to tell the story of
BROWN who you are with your whole
heart.”
 “And so these folks had, very
simply, the courage to be
imperfect. They had the
compassion to be kind to
VULNERA themselves first and then to
others, because, as it turns out, we
BILITY & can't practice compassion with
RISK other people if we can't treat
ourselves kindly. 
TAKING And the last was they had
DR. connection, and -- this was the
BRENE hard part -- as a result of
authenticity, they were willing to
BROWN let go of who they thought they
should be in order to be who they
were, which you have to
absolutely do that for connection.”
 “So this is what I learned. We numb
vulnerability -- when we're waiting for
the call. 
It was funny, I sent something out on
VULNERA Twitter and on Facebook that says, "How
would you define vulnerability? What
BILITY & makes you feel vulnerable?" And within
an hour and a half, I had 150
RISK responses. Because I wanted to know
TAKING what's out there. Having to ask my
husband for help because I'm sick, and
DR. we're newly married; initiating sex with
my husband; initiating sex with my
BRENE wife; being turned down; asking
someone out; waiting for the doctor to
BROWN call back; getting laid off; laying off
people. 
This is the world we live in. We live in a
vulnerable world. And one of the ways
we deal with it is we numb vulnerability.”
 “But there's another way, and I'll leave you
with this. This is what I have found: To let
ourselves be seen, deeply seen, vulnerably
seen ... to love with our whole hearts, even
though there's no guarantee -- and that's
VULNERA really hard, and I can tell you as a parent,
that's excruciatingly difficult -- to practice
BILITY & gratitude and joy in those moments of
terror, when we're wondering, "Can I love
RISK you this much? Can I believe in this this
passionately? Can I be this fierce about
TAKING this?" just to be able to stop and, instead
of catastrophizing what might happen, to
DR. say, "I'm just so grateful, because to feel
this vulnerable means I'm alive." 
BRENE And the last, which I think is probably the

BROWN
most important, is to believe that we're
enough. Because when we work from a place,
I believe, that says, "I'm enough" ... then we
stop screaming and start listening, we're
kinder and gentler to the people around
us, and we're kinder and gentler to
ourselves.”
LET’S PAUSE HERE AND
THINK ABOUT
VULNERABILITY AND
HOW IT RELATES TO RISK
 1. Exam Forum #2 next
week. 1 hour.
2. Watch all videos in
this PPT and take notes
for Exam Forum Next
week
3. Groups needs to let
the professor know
what final organization
you wish to research if
you haven’t already.
Remember, first come
first serve and no
groups can do the same
organization.
4. Check moodle for
readings this week
should be readingToister
FOR NEXT book this week).
5. Two assignments:
WEEK Infographic and Love
Languages in dropbox