NOW

PLAYING
CHAPTER
4
 01
01

CHAPT
MAS
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02
2019 Professional
ER 4
03
03
EDITION
04
04
Attributes of
Consultants:
I. TECHNICAL SKILLS
BY: GROUP 3 05
05 II. INTERPERSONAL SKILLS
CACLIONG III.CONSULTING PROCESS
DIAZ 06
06 SKILLS
MALABANA
ROBLES
 01 - understanding and experience in a
01
technical discipline.

TECHI 02
02 Education Requirements:
A. TECHNICAL TRAINING

NCAL
03
03 1. Length of Education
- usually an attainment of a
04
04 Bachelor's degree

SKILLS
TITLE
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05
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2. Type of Education
- programs include a technical
degree and a general degree
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06
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B. COMMON CORE REQUIREMENT
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1. Communications
2. Mathematics and statistics
3. Computer data processing
 1. INTELLIGENCE OR CAPACITY FOR LOGICAL THINKING
AND REASONING
01
01 degree of mental organization and
development that enables him/herto
INTERPER 0202 absorb and relate facts to reason
inductively and deductively.

SONAL 03
03 2. INTEGRITY
moral and ethical soundness, fairness,
equity, honesty, dependability
04
04
SKILLS 3. UNDERSTATING OF PEOPLE
ability to anticipate human reactions to
TITLE 05
05 differing situations.
4. JUDGMENT
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ability and reasoning power to arrive at a
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wise decision
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5. OBJECTIVITY
unbiased, independent
 6. COURAGE
strength of mind and character that
01
01 enables him to encounter disagreement,
difficulties and obstructions with firmness
INTERPER 0202
7. AMBITION
of spirit.

SONAL 03
03 the desire and motivation to earn and
obtain full recognition for the attainment
of professional status
04
04
SKILLS 8. PSYCHOLOGICAL MATURITY
ability to view situations in perspective
TITLE 05
05 and to take action needed on a controlled
basis
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9. PHYSIOLOGICAL EQUILIBRIUM
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a high energy level
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 01
01 10. RELATIONSHIP BUILDING SKILLS

INTERPER 02
• An ability to build rapport and trust with the client
02 • An ability to question effectively
• An ability to communicate ideas succinctly and

SONAL 03
03 precisely
• An ability to negotiate objectives and outcomes
• An ability to convince through verbal, written and
04
04
SKILLS visual mediums
• An ability to use information to make a case for a
TITLE 05
05 particular course of action
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• An ability to develop selling strategies
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• An ability to work effectively as a member of a team
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• An ability to listen effectively
• An ability to demonstrate leadership
 Common barriers to effective
01
01 communication between the
INTERPER 02
02 client and consultant

SONAL 03
03 1. Know-it-all-attitude and/or
prejudice of some personnel of the
04
04
SKILLS client
2. Inability to understand technical
TITLE 05
05 language
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3. Inadequate background or
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4. Resistance to change
5. Information overload
 11. PROJECT MANAGEMENT SKILLS
01
01
• An ability to define objectives and

INTERPER 02
02 outcomes
• An ability to develop formal plans

SONAL 03
03 • An ability to sequence and prioritize
taks
04
04 • An ability to manage the financial
SKILLS resources that are to be invested in the
consulting project
TITLE 05
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• An ability to recognize the human
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06 expertise necessary to deliver the
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project
• An ability to manage personal time
 12. ANALYSIS SKILLS
01
01
• An ability to identify what information is
INTERPER 02
02 available in a particular situatuion
• An ability to identify what information is

SONAL 03
03 needed in a particular situation
• An ability to process that information to
04
04 identify the important relationships within
SKILLS it
TITLE 05
05 • An ability to draw meaning from that
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information and use it to support decision-
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06 making
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commodo magna eros quis urna. • An ability to recognize the business's
profile of strengths, weaknesses and
capabilities
 12. ANALYSIS SKILLS
01
01

INTERPER 02
• An ability to recognize the opportunities
02 and challenges the environment offers the
business
SONAL 03
03 • An ability to asses the business's financial
situation
04
04
SKILLS • An ability to evaluate the business's
markets and how they are developing
TITLE 05
05 • An ability to asses the business's internal
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conditions
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• An ability to analyze the way in which
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decision-making occurs within the business

 FOUR AREAS:
01
01
1. Problem definition phase
02
02 - fully describing the underlying
CONSULTI problem. Begins with the recognition
03
03 of the symptom pointing to the
NG 04
04
problem and ends with the complete
description of the problem.
PROCESS
TITLE 05
05
SKILLS
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2. Identification of Alternative
06 Solutions
06
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- fact-finding and analysis phase
which involves the gathering of facts
needed to solve the problem
 FOUR AREAS:
01
01
3. Selection of the most desirable
02
02 alternative
CONSULTI - solution development phase,
03
03 involves the selection of the optimal
NG 04
04
solution and developing a detailed
plan of the action.
PROCESS
TITLE 05
05
SKILLS
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4. Presentation
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5. Implementation Phase
- putting the detailed plan into
operation.