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1
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
INTRODUCTION TO SECURITY OHP 1
M.T.P’S
• WHY DO PEOPLE COMMIT CRIMES?
• DEFINITION OF SECURITY
• SECURITY POLICY
2
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
INTRODUCTION TO SECURITY OHP 2
WHAT IS SECURITY?
• The protection and preservation of life
and assets from loss occasioned by
criminal activity, fire, damage or any
other forms of waste.
DICTIONARY DEFINITION
• The state of being secure
• Freedom from risk or danger.
• Freedom from doubt, anxiety or fear.
• Anything that gives or assures safety
SECURITY POLICY
For A Loss To Take Place There Must Be:
• Opportunity to Take
• Opportunity to Remove -from premise
• The Goods
• A Perpetrator
4
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
SECURITY OFFICERS OHP 1
M.T.P’S
• QUALITIES OF A SECURITY OFFICER
• ROLES OF A SECURITY OFFICER
• DUTIES OF A SECURITY OFFICER
• UNDERSTANDING SECURITY
5
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
SECURITY OFFICERS OHP 2
6
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
SECURITY OFFICERS OHP 3
7
Issue No. 001 Revision No. 000
The SO & FOA relationship:
M.T.P’S
• INTRODUCTION STATEMENT
• FIVE MAIN PATROLLING OBJECTIVES
INTRODUCTION STATEMENT
• It might be thought that anyone could patrol
premises but this is FALSE.
• A security officer who just patrolled
premises without the faintest idea of what
he was looking for, or what he should do, or
indeed how he should carry out his patrol
would be of NO USE WHATSOEVER!!
• Much of a guard’s time will be spent on
patrol. This should not be seen as a waste of
time as much can be learned about the
company or client’s activities and the
potential risks to security and health &
safety. An alert guard will use their patrol to
look for any sign of activities that will
undermine the operations and safety of the
client.
10
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINAL PREVENTION 1 OHP 2
11
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINAL PREVENTION 2 OHP 1
M.T.P’S
• PURPOSE OF PATROLLING
• WHEN TO PATROL
• WHERE TO PATROL
• HOW TO PATROL
PURPOSE OF PATROLLING
• Preservation and Protection of the
Client’s Life and Property
• Detection and Prevention of Criminal
Activity
• Detection, Prevention and Reporting
of Fire, Hazardous Waste, and
Potential Accidents
• Provide Pro-active Security in Order
to Limit Re-active Investigations
12
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINAL PREVENTION 2 OHP 2
WHEN TO PATROL
• Taking Over Duties
• Handing Over Duties
• Frequently While on Duty
• When Instructed to by the Client
• On Investigation
• Whenever You Suspect Criminal Activity
• During Poor Weather Conditions
• When the Power Goes Out
• When the Client Is Out
WHERE TO PATROL
• All Entrance/access Points
• Possible Intrusion or Trouble Areas
• Along Fence Lines/ Perimeter Boundaries
• In All Dark Areas
• Static Guard Positions (If on Duty)
• Within the Compound Interior Areas
• Client Indicated Specific Areas
• Any Area That You Suspect at Any Time
13
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINAL PREVENTION 2 OHP 3
HOW TO PATROL
• At Irregular Time Intervals
• Different Patrol Route Directions
• Use Different Patrol Routes
• Quietly Slowly Thoroughly
• Make Use of Shadows and Dark Areas
• Stop – Scan - Listen Frequently
• Always Carry Your Baton, Torch, Alarm &
whistle
• Know the Location of All Panic Buttons
• Challenge Any Person You Do Not
Recognize
14
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINAL PREVENTION 3 OHP 1
M.T.P’s
• WHAT TO LOOK FOR AND CHECK
• HANDING & TAKING OVER DUTIES
• STEPS TO FOLLOW
• ACTION ON CRIMINAL DETECTION
REMEMBER!
In all cases, make a note of your findings and report them to
both the Client & Supervisor for immediate action
15
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINAL PREVENTION 3 OHP 2
18
Issue No. 001 Revision No. 000
Arrival at scene: Initial Response
• Receipt of information
• Assess the situation, scan the area,
patrol
• Safety procedures
• Control any dangerous situations
• Emergency care
• Ensure medical care is provided with
minimal contamination of evidence
• Boundaries: identify, establish,
protect & secure
• Secure & control persons at a scene
• Document actions and observations
• Handing over the scene to
C.C/F.O/Supervisor
M.T.P’s
• DUTIES OF A STATIC GUARD
• PRESENTATION & IMAGE
• PERSONNEL & VEHICLE ACCESS CONTROL
21
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
STATIC GUARDING 1 OHP 2
PRESENTATION & IMAGE
• The Static Guard is the first contact a visitor
has with the company. A dirty bad-mannered
poorly uniformed Static Guard will present a
NEGATIVE IMAGE to the customer or client.
Do not adopt a COULDN’T CARE LESS
attitude. Only the most capable and effective
security guards should control these posts.
23
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
STATIC GUARDING 2 OHP 1
M.T.P’s
• PURPOSE OF VISITORS BOOKS & LOGS
• WHAT SHOULD A VB. & LOG CONTAIN?
• OCCURRENCE BOOKS
Accurate and detailed recording of information
is a vital part of any Security guard function.
Routine recording of information is often
valuable in later investigations and can also be a
major deterrent to would be criminals. Often
reports will be used for legal purposes and
accurate and well-prepared recording of
information will assist in obtaining convictions.
The visitor’s book and occurrence books provide
a chronological (time) record of events.
24
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
STATIC GUARDING 2 OHP 2
25
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
STATIC GUARDING 2 OHP 3
OCCURRENCE BOOKS
The daily maintenance of Occurrence Books is a
vital function. The following points should be noted
26
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
STATIC GUARDING 2 OHP 4
BURGLARY
• There must be an entry.
• There must be relevant intent.
• There must be a building or Part of a
building.
• There must be a Trespasser responsible.
28
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINOLOGY & OFFENCES 1 OHP 2
ASSAULT
• An assault is any act which intentionally or
recklessly inflicts violence on another
individual. This includes:
• Threat, threatening violence
• An attempt to cause personal violence or
battery (The actual application of unlawful
force no matter how slightly)
CRIMINAL DAMAGE
• When an individual unlawfully or recklessly
damages property or possessions belonging to
another person.
• When a person is intending to destroy or
damage any property or possessions.
• Where the destruction or damage of property
endangers the life of another through being
reckless or as a result of unlawful damage.
• Damage caused by fire to property or
possessions is considered to be Arson.
29
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINOLOGY & OFFENCES 2 OHP 1
M.T.P’S
• THEFT ROBBERY TRESPASS
• INTENT
• WHEN TO ARREST
THEFT
• A person is regarded as guilty of theft if
he dishonestly appropriates property
belonging to another person/party with
the intention of permanently depriving
them of their possessions. A theft and
stealing are understood to be one and
the same.
ROBBERY
• Robbery is theft accompanied and
aggravated by the use or threat of force.
• There must be theft in order for an
incident to become robbery.
• There must be force or threat of force
before or at the time of the incident in
order for it to be deemed robbery.
30
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINOLOGY & OFFENCES 2 OHP 2
TRESPASSING
• For an individual to be regarded as a trespasser
the entry must have been effected knowingly and
without true consent of the occupier. Any entry
gained by deceit would be classified as
trespassing:
• Example: A person gains entry to an office
building/workshop by posing as a policeman or security
guard.
INTENT
Intent May Be To Commit One Of Four Things
• Intent To Steal
• Intent To Inflict Grievous Bodily Harm
• Intent To Rape
• Intent To Cause Unlawful Damage
WHEN TO ARREST
A Guard May Arrest Anybody Found In The Act of:
• Trespassing.
• Breaking and entering.
• In the act of theft.
• Attacking/Assaulting a guard or person
31
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINOLOGY & OFFENCES 3 OHP 1
M.T.P’S
• POWERS OF ARREST
• ARREST PROCEDURES
• DETAINING A SUSPECT
• USE OF FORCE
POWERS OF ARREST
An arrest is ‘The taking or restraining of a
person from his liberty in order that he
shall be forthcoming to answer an alleged
crime or offence’. Any person may arrest
another without a warrant when:
32
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINOLOGY & OFFENCES 3 OHP 2
ARREST PROCEDURE
• Aggressively COMMAND the suspect
to halt.
• Call for immediate help
(whistle/radio).
• Command suspect to lie face down.
• ‘Spread Eagle’ the suspect with your
legs.
• Order Arms spread apart
• Ensure palms of hands facing up.
• Conduct ‘frisk’ search.
• Always ‘frisk’ from head to toe.
DETAINING A SUSPECT
• Place a PR-24 baton at base of the
neck.
• Issue a warning of force if the
suspect tries to resist or escape.
• Continue calling for help
• Move the suspect to a secure area
33
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
CRIMINOLOGY & OFFENCES 2 OHP 3
USE OF FORCE
Force May ONLY Be Used When:
REMEMBER!!
• Never use more force than is absolutely
necessary.
• If you make a wrongful arrest or use
unnecessary force you could be charged and
arrested.
• Any person may use such force as is
reasonable in the circumstances or assisting
in the lawful arrest of offenders When
possible, have a witness or suspected
offenders.
34
Issue No. 001 Revision No. 000
Scene Security & Safety:
• NO SMOKING
• NO USE OF THE TELEPHONE,
• NO USE OF TOILET/BATHROOM,
• DO NOT EAT/DRINK,
• MOVE ANY ITEMS (UNLESS FOR THE
SAFETY &WELL-BEING OF PERSONS AT
THE SCENE)
• OPEN WINDOWS & DOORS,
• TOUCH ANYTHING UNNECESSARILY
(NOTE & DOCUMENT ANY ITEMS
MOVED)
• REPOSITION MOVED ITEMS
• LITTER OR SPIT WITHIN THE
ESTABLISHED BOUNDARIES OF THE
SCENE
INTRODUCTION
All Guards should understand that no private
person has the right (which includes Security
Guards) to search another person, vehicle or
building. If there is a search clause as part of the
condition of employment then consent must be
gained from the employee first. A search without
consent constitutes an assault or trespass of the
person.
DEFINITION OF SEARCH
• A search is a careful methodical and intelligent
examination of a person, vehicle or an area where
items, usually unauthorised, may be found.
40
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
SEARCH TECHNIQUES 1 OHP 2
TYPES OF SEARCH
• Personnel
• Vehicle
• Area
• Building
WHEN TO SEARCH
• When Instructed by Client
• Routine Daily or Weekly Searches
• When You Suspect
• During Special Security Occasions
RULES OF SEARCH
• A Witness Must Always Be Present
• Consent Must Be Obtained First
• Always Search Thoroughly the First Time
• Women Can Only Be Searched by Women
• Smaller the Item, the Longer the Search
41
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
SEARCH TECHNIQUES 1 OHP 3
THE SEARCH CLAUSE
Many firms now have a search clause. This may
vary from firm to firm and will usually include the
following:
• Companies should reserve the right to search all
employees entering and leaving the premises.
The search should include bags, packages and
vehicles.
• Random searches may be carried out from time to
time without warning.
• The penalty for removing company property
without permission tends to be instant dismissal
with or without court proceedings.
• Any authorised member of staff may question an
employee regarding company property in their
possession or in any vehicle in their use.
• In the event of an employee refusing to be
searched, the matter will be referred to senior
management for disciplinary action.
42
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
SEARCH TECHNIQUES 2 OHP 1
M.T.P’S
TIPS ON SEARCHING
METHOD OF SEARCHING PERSONNEL
DEMONSTRATION
TIPS ON SEARCHING
• Request consent before searching
• Know what you’re looking for
• Always remain polite and in control
• Be professional and thorough
• Don’t waste unnecessary time
• Start the search from top to bottom
• Thank the individual
• Look down the line to see if anyone is
sneaking away or fidgeting with clothes
• Pay attention to body language. If nervous,
search more closely
• Don’t engage in unnecessary chit chat
• Keep the line moving
43
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
SEARCH TECHNIQUES 2 OHP 2
AREA CHECK
HEAD Head dress, Hair (if long)
NECK Inside and around collar
BACK Entire back and arm pits
CHEST Front and sides
ARMS Sleeves, cuffs, short sleeves
WAIST Around belt, back & front of
trousers, Feel outside pockets
LEGS From waist to ankle, calves, (for
knives or guns)
SHOES Feel for bulky objects. Request
removal if suspicious
44
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
SEARCH TECHNIQUES 3 OHP 1
M.T.P’S
• WHEN TO SEARCH
• QUICK & THOROUGH SEARCH
• DEMONSTRATION
WHEN TO SEARCH
Vehicles may be searched in several situations.
• When Instructed
• Daily or Weekly Routines
• When You Suspect Something is Wrong
• During Special Security Occasions or Operations
REMEMBER!!
Before searching a vehicle you must first obtain
consent from the driver. Remember people must
always allow you to search their property but
consent must be requested first. It is important that
when you search vehicles that you are thorough in
your examination. Routinely searching the
boots of vehicles will have no security value
whatsoever.
45
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
SEARCH TECHNIQUES 3 OHP 2
QUICK & THOROUGH SEARCHES
• Obtain Consent
• Be Polite Remain In Control
• Extent Of Search Will Depend On What You Are
Looking For
46
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
SEARCH TECHNIQUES 3 OHP 3
DEMONSTRATION OF VEHICLE SEARCH
Bomb
Detection
Mirrors
Boot Search
47
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 1 INTRODUCTION OHP 1
M.T.P’S
• WHAT IS FIRST AID?
• THE PURPOSE OF FIRST AID
• WHEN TO APPLY FIRST AID
• ORDERS OF TREATMENT
48
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 1 INTRODUCTION OHP 2
ORDER OF TREATMENT
1. Breathing
2. Bleeding
3. Breaks
4. Burns
REMEMBER!!
PURPOSE ORDER APPLYING
• To save life • Breathing • Assess the situation
• To stop further injury • Bleeding • Decide what is wrong
• To aid recovery • Breaks • Give immediate treatment
• To evacuate casualties • Burns • Evacuate casualty
49
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 2 BREATHING OHP 1
M.T.P’S.
• CAUSES OF BREATHING PROBLEMS
• RECOGNITION
• ACTION
• TREATMENT
50
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 2 BREATHING OHP 2
RECOGNITION
• Casualty may be unconscious/choking
• The face will be pale
• No obvious chest movement
• No air being exhaled
• His/Her breathing might be absent or
noisy, bubbling, gasping or whistling.
IMMEDIATE ACTION
• Clear the Airway
• Loosen clothing around the casualty’s
neck
• Remove any foreign materials from mouth
• Open the airway
• Operate ‘Jaw Thrust’ Maneuver
• Place in3/4 prone position
• If the casualty is unconscious, Do not
leave unattended!
51
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 2 BREATHING OHP 3
ARTIFICIAL RESUCITATION
• Check area for any danger e.g. live wires, fire
etc
• Check for consciousness. Ask a question –
What happened ?
• If unconscious, place victim on back
• Open airway. Remove any obstructions.
• Check for breathing. Chest movement, listen
for breathing, feel for air.
• Loosen clothing around neck
• Pinch victim’s nose.
• Blow into mouth. 10 breaths every minute.
• Remove your mouth and allow chest to rise.
• After two breaths, check heart beat.
• Feel carotid pulse for 5 seconds.
• If heart is beating, continue mouth to mouth at
a rate of 10 breaths per minute.
• Check pulse after 10 breaths.
• On resuming normal breathing place casualty in
¾ prone position.
Note: If casualty has injuries around the mouth try
using Mouth to Nose.
52
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING
COURSE
FIRST AID 3 BLEEDING OHP 1
M.T.P’S
• TYPES OF BLEEDING
• CAUSES OF BLEEDING
• RECOGNITION OF SYMPTOMS
• TREATMENT
TYPES OF BLEEDING
54
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 3 BLEEDING OHP 3
SYMPTOM RECOGNITION
EXTERNAL BLEEDING
INTERNAL BLEEDING.
•Casualty may be Bleeding from Orifices
•Fast Shallow Gasping Breaths
•Feel sick, Thirsty Weak of Giddy
•Grey/Blue Lips, Earlobes, Fingernails
•Restless
•Pain
•Bruising after Violent Injury
55
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING
COURSE
TREATMENT
FIRST AID 3 BLEEDING OHP 4
EXTERNAL
• Remove clothing to expose the wound. Press firmly
over it with your hand or fingers, preferably over a
clean dressing or pad. Do not apply a tourniquet.
• Maintain pressure, raise and support the injured
part if possible.
• Bandage pad firmly in place, but not so tightly that
you cut off the blood supply to the limb.
• Get medical help immediately. If severe bleeding,
keep injured part raised/supported, lay casualty
down. If bleeding leaks through bandage, secure
another dressing over the top.
INTERNAL
• Lie casualty down, Raise and support legs.
• Wrap up in blankets. Keep warm.
• Call for immediate evacuation to hospital
• Monitor breathing
• Do not let the casualty move unnecessarily, eat
drink or smoke
REMEMBER!!
M.T.P’S
BREAKS & FRACTURES
TYPES OF BREAKS & FRACTURES
RECOGNITION & TREATMENT
57
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 3 BREAKS OHP 2
TYPES OF BREAKS & FRACTURES
Closed – the injured bone has not broken through
the skin surface
Open – the injured bone has broken through the
skin surface
Open
• Bone May Be Visible
• Severe Bleeding
• High Risk of Infection
58
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 3 BREAKS OHP 3
TREATMENT
Closed
• ABC ( Airways, Breathing & Circulation) are
always the priority
• If injured limb is at an angle, it may be
necessary to gently straighten to restore
circulation. If OK, do not move limb.
• Support & Immobilize limb against movement
Use sling for upper limbs or blankets,
cushions etc under lower limbs.
Open
• Vital to control bleeding. Apply pressure and
bandage. If bone protruding treat as a wound
with an imbedded object. (Dressing)
• Cover wound with sterile dressing to prevent
infection.
• Elevate limb. Be careful, this may not be
possible without making the injury worse
• Arrange immediate evacuation to hospital
59
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 3 BURNS OHP 1
M.T.P’S
• CAUSES
• TYPES
• TREATMENT
• PRECAUTIONS
CAUSES OF BURNS
• FIRE
• CORROSIVE CHEMICALS
• ELECTRICTY
• FRICTION
• OVER EXPOSURE TO SUN
• BOILING WATER/STEAM
60
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 3 BURNS OHP 2
TYPES
There Are Three Types of Burns
61
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 3 BURNS OHP 3
Do Don’t
1st & 2nd Degree Burns •Touch the burned
•Cool burn under clean cold area
water
•Prevent infection •Apply any lotions
•Apply sterile dressing
•Treat for mild shock •Burst any blisters
•Arrange to see the doctor
•Remove clothes stuck
to the burns
3rd Degree Burns
• Rush to hospital immediately •Use fluffy materials
that will stick to the
• Monitor ABC closely burns
• Victim will be close to death
62
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRST AID 3 BURNS OHP 4
PRECAUTIONS
• The main problem in dealing with electrical incidents is the danger
to yourself and to your colleagues or onlookers. You must
remember to ‘Manage the incident before you manage the
casualty’.
• Low Voltage – Homes, Office etc.
63
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRE FIGHTING 1 INTRODUCTION OHP 1
M.T.P’S
• ELEMENTS OF FIRE
• TYPES & CLASSES OF FIRE
• COMMON CAUSES OF FIRE
ELEMENTS OF FIRE
• Fire is a vapour that is produced when materials
get hot enough and ignite and will only happen if
there is sufficient oxygen (air). For fire to occur
there must be three elements.
• Oxygen
Fuel • • Heat
64
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRE FIGHTING 1 INTRODUCTION OHP 2
TYPES & CLASSES OF FIRE
There are four different types and classes of
fire. Learn them. It is very important to be
able to identify a type of fire before you
attempt to extinguish it.
TYPES CAUSES
• ORDINARY Clothes Paper Wood
• GASOLINE Petrol Diesel
• ELECTRICAL Electrical Wires
• METALLIC Metals
TYPES CLASS
• ORDINARY A
• GASOLINE B
• ELECTRICAL C
• METALLIC D
65
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRE FIGHTING 1 INTRODUCTION OHP 3
66
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRE FIGHTING 2 OHP 1
M.T.P’S
• METHODS OF FIGHTING FIRE
• TYPES OF FIRE EXTINGUISHERS
• HOW TO USE AN EXTINGUISHER
COOLING HEAT
REMEMBER! – Remove one element and the
fire is extinguished
67
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRE FIGHTING 2 OHP 2
TYPES OF FIRE EXTINGUISHERS
Learn which colour extinguisher to use on which
class of fire. Use the wrong extinguisher on the
wrong class of fire and you could end up seriously
hurt or dead. I.e., red water extinguisher used on a
type C electrical fire will electrocute and possibly kill the
user.
WATER RED A
REGULAR BLUE B&C
DRY POWDER
MULTI CREAM/GREY ABC&D
PURPOSE DRY
POWDER
CARBON BLACK C&D
DIOXIDE
HOSE PIPE RED A& D
SAND/WATER RED A&B
BUCKET
68
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRE FIGHTING 2 OHP 3
HOW TO USE AN EXTINGUISHER
69
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
FIRE FIGHTING 3 OHP 1
M.T.P’S
• FIRE DRILL PROCEDUR
• CLASS DEMONSTRATION & PRACTISE
70
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
PUBLIC & CLIENT RELATIONS 1 OHP 1
M.T.P’S
• DEFINITIONS
• NEGATIVE & POSITIVE BEHAVIOUR
• DO’S & DON’TS OF BEHAVIOUR
DEFINITIONS
• PUBLIC RELATIONS - A planned and
sustained effort to establish and maintain
goodwill and mutual understanding
between an organisation and its public
71
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
PUBLIC & CLIENT RELATIONS 1 OHP 2
GOODWILL
• Carrying out tasks and deeds that are not
necessarily your responsibility to do so.
• Deeds done out of good faith
• Deeds done above the call of duty
• Deeds done out of pride and loyalty to
the company or client
• Deeds done without expecting a
reward
THE PUBLIC
• Your community
• Your own peers
• Customers and friends of the company
• All people you come into contact with
while at work
• Potential clients and employers
72
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
PUBLIC & CLIENT RELATIONS 1 OHP 3
• NEGATIVE & POSITIVE BEHAVIOUR
Positive behaviour will produce positive
results both at work and in your own
outward attitude
Negative behaviour creates a negative
attitude causing poor, careless work and
often affecting those around you. If you
are going to be negative - stay at home.
NEGATIVE POSITIVE
• Aggression • Co-operation
• Stubbornness • Being Helpful
• Defensiveness • Understanding
• Ignorance • Sympathetic
• Ignoring Others • Interested
• Being Rude •Paying Attention
73
Issue No. 001 Revision No. 000
GUARDS BASIC TRAINING COURSE
PUBLIC & CLIENT RELATIONS 1 OHP 4
DO’S DON’T’S
• SMART & ALERT • AGGRESSIVENESS
• POLITENESS • RUDENESS
• BE HONEST & • UNTIDY UNIFORM
TRUSTWORTHY • SLOPPY SALUTING
• COURTEOUS • POOR DISCIPLINE
• GREETINGS • UNKNOWLEDGEABLE
• OPENING DOORS • POOR ATTITUDE
• GIVING WAY • ARGUING
• BE HELPFUL • SELF IMPORTANCE
• KNOW YOUR DUTIES • UNPREPARED
• PERFORM YOUR • UNHELPFUL
DUTIES
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PUBLIC & CLIENT RELATIONS 2 OHP 1
M.T.P’S
• VISUAL & VERBAL LANGUAGE
• BODY LANGUAGE
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PUBLIC & CLIENT RELATIONS 2 OHP 3
Encouraging Discouraging
• Shaking Hands • Pointing
• Smiling • Frowning
• Sitting Up • Avoiding eye contact
• Nodding • Slouching
• Being Attentive • Staring
• PATROL
• GUARD
• SECURITY
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PATROL GUARD SECURITY 1 OHP 2
LETTER MEANING
P Patrol Routes Minimum 2. Different
directions Different times Different pace
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PATROL GUARD SECURITY 2 OHP 1
M.T.P’S
• G.U.A.R.D.
• S.E.C.U.R.I.T.Y.
GUARD - Letters in this word are provided to
remind guards of the life threatening
consequences should they forget the
importance of their job
LETTER MEANING
G Good Attitude Don’t come to
work without it
U Uniform Clean, pressed, worn
correctly, complete. Take pride
A Alert Failure may result in injury or
even death
R Ready Come prepared to work.
Leave your problems at home
D Discipline Practise self discipline.
Look sharp, Think sharp, Act sharp
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PATROL GUARD SECURITY 2 OHP 2
M.T.P’S
• TYPES OF COMMUNICATION
• MEANS OF COMMUNICATION
• PHONETIC ALPHABET
INTRODUCTION STATEMENT
• Part of every Security Officer's skills should
be the ability to communicate. Not just
radio communication although that is
important but the day to day
communication with other staff,
management, visitors, contractors and
customers.
• Far too often, mistakes occur, accidents
happen and human relationships fail
because of lack of communication skills.
• Communication whether spoken or written
is simply a way of passing ideas,feelings,
thoughts, instructions and reasons from
one person to another.
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COMMUNICATIONS 1 OHP 2
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COMMUNICATIONS 2 OHP 1
M. T. P’ S
• HOW TO USE THE RADIO
• TIPS ON USING THE RADIO
• PRO WORDS & PHONETIC ALPHABET
• This lesson is aimed at teaching guards
how to use correct radio procedure. It is
vital that a guard can make his/herself
understood on the radio and that they can
communicate with clarity and without
confusion.
• Talking on radios, unlike telephones, uses
special voice procedures to communicate.
All guards will at one time or another use
a radio and must remember to use the
correct radio procedure. Other people will
be on the same network listening to
everything you say and how you say it.
• Clarity and accuracy of information
passed over the radio are your goals.
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COMMUNICATIONS 2 OHP 2
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COMMUNICATIONS 2 OHP 3
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GUARD ADMINISTRATION 1 OHP 1
M.T.P’S
• GUARD DRESS & DEPORTMENT
• GUARD ASSIGNMENTS & TIMINGS
• GUARD DISCIPLINARY PROCEDURES
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GUARD ADMINISTRATION 1 OHP 2
• RESIDENTIAL HOMES
• COMMERCIAL BUSINESSES
• EMBASSIES GOVERNMENT
As each assignment will be different, ensure
you do the following prior to starting duties:
• Find and Locate all the emergency panic
buttons
• Familiarize yourself with the property. Do
a perimeter/interior patrol
• Read and Understand the post orders
• Check with the client if there are any
special instructions
• Complete a hand over/take over from the
guard you are relieving
• Discuss any points of concern with your
Supervisor
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GUARD ADMINISTRATION 1 OHP 3
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GUARD ADMINISTRATION 1 OHP 4
• DISCIPLINE
All KK personnel from guards to senior Management are
governed by the Codes Of Discipline. The Codes of
Discipline is a book containing punishment awards for
different offences committed while on duty. The more
severe the offence the greater the punishment award.
The Codes of Discipline are the same for all companies
and were created by the Ministry for Trade and Welfare.
They are also recognized and approved by all Unions.
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GUARD ADMINISTRATION 2 OHP 1
M.T.P’S
• GENERAL ORDERS
• POST ORDERS
• OTHER ORDERS
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GUARD ADMINISTRATION 2 OHP 2
GENERAL ORDERS
These orders are provided to inform guards about
company policies, rules and regulations that all
guards must adhere to. These orders may
change periodically as policies and rules change.
Standing Orders are always available from the
Operational Manager and duty field Officer. An
example of General Orders are as follows
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GUARD ADMINISTRATION 2 OHP 3
POST ORDERS
Assignments may have one or many posts that require
security. A post is a position in the assignment
requiring security. Each post may be different from the
others and will require guards to perform specific
duties while at that post. The duties to perform are
listed in the Post Orders displayed at every post you
will guard. Post Orders are a guideline for guards to
perform their duties. They MUST be read. Failure to
do so will have serious consequences.
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OBSERVATION 1 OHP 1
M.T.P’S
• OBSERVATIONS
• DEMONSTRATION EXERCISE
Observation, and how to observe correctly,
is an extremely important skill for the security
guard. Very often the guard is the first and
sometimes the only person to observe
criminal activity which may include people,
vehicles and the actual incident. It is
therefore important to learn how to observe
correctly in order to provide others with
accurate and reliable information during
investigations.
OBSERVATION
Only people commit crimes. If criminals are to
be put in jail, investigators and Police will
require as much detail about them in order to
catch them as soon as possible.
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OBSERVATION 1 OHP 2
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OBSERVATION 1 OHP 3
M.T.P’s
• VEHICLE OBSERVATIONS
• AREA OBSERVATIONS
But,
Evidence can be found almost
anywhere!
• Information/statements:
• witnesses
• victims
• suspects
• bystanders comments
• and other statements
/comments made
M.T.P’S
• WHAT IS IT?
• TYPES AND METHODS
• THE RED ZONE
WHAT IS IT? – Before most crimes are committed, many thugs will attempt to ‘scout’ or observe the premise or target first.
The information they gather will help them to plan a successful criminal operation. Surveillance is one person’s curiosity to
determine the activities of another. Surveillance Detection is the act of determining whether surveillance is being conducted
against a particular person place or thing (target). Surveillance Detection is a defensive measure conducted by an individual or
team to detect and prevent the early stages of crime before they can occur.
REMEMBER!!
Surveillance - Someone closely watching you or a place.
Surveillance Detection - Learning how to identify who is watching you or a place.
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SURVEILLANCE DETECTION 1 OHP 2
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SURVEILLANCE DETECTION 1 OHP 3
Old Buildings
Target Taxi
Workers
Office Buildings
Kiosk Owner
Golfer (Suspect) Cyclist
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GUARDS BASIC TRAINING COURSE
SURVEILLANCE DETECTION 2 OHP 1
M.T.P’S
• SUSPICIOUS ACTIVITY
• TIPS ON HOW TO REACT
• Most guards employed to protect a property
will remain inside the premise. The method
of Surveillance Detection used in this case will
be Passive.
• Other assignments such as Government
Offices or Embassies employ specially trained
Counter-surveillance teams working outside
the premise. They use both the Passive and in
some cases Active methods of Surveillance
Detection.
• In all methods of ‘S.D.’ used, the objective is
to identify who, when, where and how
they are observing you or the premise.
Sometimes they make big mistakes.
• Following is a list of suspicious activities and
clues to help you spot potential criminals
before they commit the crime!
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SURVEILLANCE DETECTION 2 OHP 2
SUSPICIOUS ACTIVITIES
Rule No 1 – If they look suspicious and act
suspicious they probably are suspicious. Do Not
leave your post, do Not go and investigate. Notify
your Supervisor immediately.
PEOPLE- Individuals or Groups
• Photographing or using a Video camera
• Observing & taking notes on paper
• Loitering or ‘resting’ near the premise
• Unknown individuals frequently passing by
• Persons staring into the premise at front gate
• Persons observed watching from any side
• Suspicious persons pretending to be workers
• Suspicious persons visiting for no reason
• Groups of young men approaching repeatedly
• People who try to engage you in conversation
• Repeat individuals showing up a key times
• Well dressed persons hanging around
• Anyone you feel is watching you or the premise
• Persons who refuse to give ID at the gate
• Company workers who have no ID
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SURVEILLANCE DETECTION 2 OHP 3
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•IC
TRAINING
GUARDS BASIC TRAINING COURSE
COURSE
SURVEILLANCE DETECTION 2 OHP 4
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TERRORISM & CRIMINALITY 1 OHP 1
M.T.P’S
• TERRORISTS AND CRIMINALS
• COMMON CHARACTERISTICS
• TERRORIST PROFILE
• COUNTRIES SPONSERING TERRORISM
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TERRORISM & CRIMINALITY 1 OHP 2
COMMON CHARACTERISTICS
CRIMINALS
• Target and survey the Place to Be Hit
• Money Motivated
• Willing to Kill in the Process but Not
Be Killed
• Hide What They Are Doing
TERRORISTS
• Target and survey the Place to Be Hit
• Politically & Religiously Motivated
• Willing to Kill Himself in the Job
• No Value for Other Peoples Lives
• Hide What They Are Doing
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TERRORISM & CRIMINALITY 1 OHP 3
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TERRORISM & CRIMINALITY 1 OHP 4
• IRAN
• IRAQ
• LIBYA
• NORTH KOREA
• SUDAN
• SYRIA
• SOMALIA
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TERRORISM & CRIMINALITY 2 OHP 1
M.T.P’S
• TERRORIST ORGANIZATIONAL STRUCTURE
• MODUS OPERANDI.
• COUNTER SURVEILLANCE MEASURES
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TERRORISM & CRIMINALITY 2 OHP 2
TERRORIST ORGANIZATIONAL STRUCTURE
A Terrorist Organization Is Usually Made Up of a:
• LEADERSHIP/COMMAND CELL
• SUPPORT CELL
• INTELLIGENCE CELL
• TACTICAL CELL
• LEADERSHIP/COMMAND CELL:- In
command of the terrorist group. Usually the
coordinator of the group
• SUPPORT CELL:- Facilitate the logistical
needs of the group. Will provide finance,
equipment, etc.
• INTELLIGENCE CELL:- Collect data about
the target. Observe the target to gather
important information for planning.
• TACTICAL CELL:- Carry out the attack.
These are the suicide bombers, kidnappers,
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TERRORISM & CRIMINALITY 2 OHP 4
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TERRORISM & CRIMINALITY 2 OHP 3
MODUS OPERANDI
The success of terrorist missions depends on
a number of elements.
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SUICIDE TERRORISM OHP 1
M.T.P’S
• THE THREAT
• HISTORY
• SUICIDE TERRORIST GROUPS
• TERRORIST BOMBER PROFILE
• MODUS OPERANDI
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SUICIDE TERRORISM OHP 2
THE THREAT
• Suicide terrorism is the readiness to sacrifice one's
life in the process of destroying or attempting to
destroy a target to advance a political goal.
• The aim of the psychologically and physically war-
trained terrorist is to die while destroying the enemy
target.
HISTORY
• Suicide bombing is not new. It was used frequently
in World War 2 by Japanese kamikaze Air pilots
against U.S warships.
• More recently, in the 1980’s suicide terrorism was
witnessed in Lebanon, Kuwait and Sri Lanka. In the
1990’s it had spread to Israel, India, Panama,
Algeria, Pakistan, Argentina, Croatia, Turkey,
Tanzania and Kenya.
• Today, with the ease of international travel,
migration of terrorist groups from conflict-ridden
countries have allowed the formation of extensive
global terrorist infrastructures and groups such as Al
Queada. Suicide terrorism is now the fastest growing
international threat facing the United States and its
overseas assets.
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SUICIDE TERRORISM OHP 3
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BOMB REGOGNITION OHP 1
M.T.P’S
• VEST BOMBS
• BRIEFCASE BOMBS
• PIPE BOMBS
• VIDEO BOMBS
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BOMB REGOGNITION OHP 2
• VEST BOMB - Commonly used and preferred
bomb of choice by suicide bombers. Can come in
a variety of sizes and shapes and is often
concealed under loosely worn clothes.
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BOMB REGOGNITION OHP 3
• BRIEFCASE BOMB
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BOMB REGOGNITION OHP 4
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BOMB REGOGNITION OHP 5
129
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BOMB REGOGNITION OHP 6
• BACK VIEW OF VEST BOMB
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BOMB REGOGNITION OHP 7
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BOMB REGOGNITION OHP 8
• SWITCH DETONATOR
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BOMB REGOGNITION OHP 9
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BOMB REGOGNITION OHP 10
X-RAY
X-RAY IMAGE
IMAGE
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