Market Segmentation Market segmentation is actually is a process in which target market divided into smaller approachable groups Target market divided into smaller groups on the basis of Demographics Common interest Behaviors Example When any company going to launch new product. They are following setup for market segment analysis Examine overall market Who are their target buyers Break larger market into smaller segments Specific segment consumer needs Market Segment Analysis Marketer always uses criteria to market segment analysis. This process includes following steps Steps 1. Societal market orientation 2. Understanding customers, competition and financial implications (market segments) 3. Planning 4. Implementing 5. Connecting with customers 6. Identify market segments and develop a profile of each segment 7. Develop a forecast of market potential of each segment 8. Analyze competitive forces in each segment 9. Analyze sales, costs, profitability and return on investment for each segment 10. Select targeting market segments and develop positioning and marketing mixes of each groups 1. Societal market orientation
Societal market orientation in which company take
good marketing decision on the basis of Consumers’ wants Company requirements Society long term interest Continue… Societal market orientation call for business by these concerns Human welfare Consumers needs Profit Continue… Societal market orientation in any organization can be applied at three levels: Corporate level Strategic business unit level Product market level Example AVON is multinational beauty and Cosmetics Company. This company raised funds by sale of pink- ribbon and their independent sales representatives have raised millions of dollars for National Breast cancer foundation. 2. Understanding customers, competition and financial implication (Market segments) Understanding customers through following types of segmentation On the basis of demographic On the basis of geographic On the basis of behavioral On the basis of psychographic On the basis of customers journey Understanding customers Any business can more focus on understanding customers by From the size of their purchases Learn what they like and dislike Do the detailed feedback from them Understanding competition Businesses can understand competition through following Selecting a list of competitors Technical analysis of competitors SWOT analysis Highlight overall competitive analysis 3. Planning
Planning can be at three levels
Corporate-level planning Strategic-business-unit-level planning Product-market-level planning Continue… In planning phase, customers division into groups on the basis of following aspect: Psychographic Decision makers Behavioral Geographic Distribution Demographic 4. Implementing
following ways: By sophisticated data-driven marketing like email marketing, targeted campaigns. By personalization targeted offers can truly relevant to the individual customer. Through new offers on the basis of past experience of customers Identify market segments and develop a profile of each segment There are three steps to comply with when identifying marketplace: Identify why a customer would want to buy product or service Segment the overall market Research the market Continue… Companies design promotional strategy to target the specific age group buyers. After that making the profile of this segment on the basis of geographic demographic psychographic and behaviorist 7. Develop a forecast of market potential of each segment Companies use some of the methods for forecasting Survey and Judgment Forecasting Techniques like customer survey, sale force composite and expert opinion Time Series Forecasting Techniques like market tests and correlation techniques 8. Analyze competitive forces in each segment
The best way to analyze and understand the
competitive forces comprehend the Porter's five forces model. These five forces are following: Competitive rivalry The bargaining power of suppliers The bargaining power of customers The threat of new entrants The threat of substitute products or services Analyze sales, costs, profitability and return on investment for each segment Companies use numerous ways to measure the organization's profits. They are following: By seeing margin or profitability ratios By seeing Break-even analysis By analyzing Return on assets and on investment Select targeting market segments and develop positioning and marketing mixes of each groups
Companies thinks about
Ideal product for the target segment Best ways to get targeted segment attention Range of prices which customers willing to pay for the targeted segment List of places, best way to get the products easily Continue… Companies choose best positioning strategy from the following strategies Unique selling proposition Value proposition Thank you