Learning Outcomes In this chapter you will learn • The need for, and purpose of, strategic and business analysis • How strategy may be formulated at different levels (corporate, business level, operational) of an organization? • Analyze how strategic management is affected by different organizational contexts • The expectations of stakeholders and the influence of ethics and culture What is Strategy • Strategy is the direction and scope of an organization over the long term, which achieves advantage in a changing environment through its configuration of resources and competences with the aim of fulfilling stakeholder expectations. Characteristics of strategic decisions
• There are five characteristics of strategic
decisions: – Complex – Uncertain – Impact on Operations – Integrated Approach – Change Oriented Levels of strategy in an organization
• There are three main levels of strategy in an
organization. – Corporate: the general direction of the whole organization – Business: how the organization or its SBUs tackle particular markets – Operational/functional: specific strategies for different departments of the business Corporate strategies • Corporate strategy is concerned with the overall purpose and scope of the organization and how value will be added to the different parts (business units) of the organization. • Scope of activities – impact upon the whole organization • Expectations of Stakeholders – Stakeholder expectations must be prioritized and managed. • Resources – Strategy involves choices about allocating or obtaining corporate resources, now and in future. Business-level strategy • Business strategy is about how to compete successfully in particular markets. – Scope limited to particular and distinct combination of products and markets dealt with by one business unit – SBU level Strategies must be co-ordinated with corporate strategy and with each other. Operational strategies • Operational strategies are concerned with how the component parts of an organization deliver effectively the corporate- and business-level strategies in terms of resources, processes and people. – Operational strategy is created by individual business functions (Marketing, Finance, HRM, Production etc.) and delivered by them. Scenario Shakarganj Milk sells dairy products and other FMCGs. The Chief Financial Office says: 'We plan to issue more shares to raise money for installation of a new plant – we prefer not to choose debt financing because of high interest rates – which will enable us to compete better in the vital and growing markets of Middle East. After all, we've promised the a 7% growth in profits for our shareholders, and trading is tough.'
Identify the corporate, business and functional strategies