Human Resource Management –

Chapter 1
Introduction
Amanullah Parhyar
parhyaramanullah786@gmail.com
03013200716
Shaheed Benazir Bhutto University, Sanghar Campus – Pakistan
 Today’s Topics
What is Human Resource
Management?

Why are we concerned about HRM

Overview of HRM
Human Resource Management

Human Management
Human Resource Management

Managerial function that

tries to match an
organization’s needs to
the skills and abilities of
its employees.
 Resource

Human Management
HRM
 HRM
Human
Resource
Management
HRM Functions
 Why are we
concerned about
HRM?
 Why HRM
Helps you get results - through others.
Helps you avoid common personnel mistakes
Helps you to gain Competitive Advantage
 Successful HRM
Good for…
Organization
Employee
Society
Managing Human Resources
Challenges?
To attract
 To Develop
 To Motivate and
 To Keep talented people
 Today’s Topics

Concepts and Essential of

Management

Management and its

relationship with HRM
 Management
 Manage self
 Manage others, and

 Manage the environment

 Management - Definition
The process of Planning,
Organizing, Directing and
Controlling organizational resources
to achieve organizational goals
 Functions of Management

Planning

Controlling Organizing

Leading
 Planning
Planning: process used by managers to identify
and select appropriate goals and courses of action
for an organization.
Steps to good planning
1. Which goals should be pursued?
2. How should the goal be attained?
3. How should resources be allocated?
 The outcome of the planning process is the
organization’s strategy
 Planning (cont…..)

A process of formulating goals and

developing ways to achieve them

A management function focusing on

setting organizational goals and
objectives
 Organizing
Organizing: creating the structure of working
relationships between employees that best
allows them to work together and achieve goals.
 departments (according to the tasks performed)
 lines of authority and responsibility

 The outcome of organizing is an

organizational structure.
Organizing (cont…..)

A management function that

deals with what jobs are to be
done, by whom, where decisions
are to be made, and the grouping
of employees
 Leading
 Leading: determining direction, stating a
clear vision for employees to follow, and
helping employees understand the role they
play in attaining goals.
 power, influence, vision, persuasion, and
communication skills

The outcome of leading is a high level of

motivation and commitment
 Leading (cont….)

The process of using influence to

motivate other s to work toward
accomplishing goals

A management function concerned with

directing the work of others
 Controlling
Controlling: evaluating how well the organization
is achieving its goals and taking corrective action
to improve performance.
 Monitor individuals, departments, and the organization
to determine if desired performance has been reached.

 The outcome of controlling is an accurate

measurement of performance and regulation of
efficiency and effectiveness.
 Controlling (cont….)

A management function concerned

with monitoring activities
 The Management Process

HUMAN Planning PHYSICAL

RESOURCES RESOURCE
S
ng
ll i
ro

ORGANIZATIONAL
nt
Co

g
GOALS

zin
ni
ga
Or
INFORMATION Leading FINANCIA
RESOURCES L
RESOURCE
S
Organizational Performance

 Efficiency: A measure of how well resources

are used to achieve a goal
“Doing Things Right”

 Effectiveness: A measure of the

appropriateness of the goals chosen (are these
the right goals?), and the degree to which they
are achieved
“Doing the Right Things Right”
‘Managing is like holding a dove
in your hand. If you squeeze
too tight, you kill it. Open your
hand too much, you let it go’
- T. Lasorda
 Manager ??

Let’s discuss who

performs the functions of
management
 Manager

Individuals in an
organization who
direct the
activities of
others
 Manager
Someone who participates in the
management process by planning,
organizing, leading, or controlling
the organization's resources
 Manager
The people responsible for supervising the
use of an organization’s resources to meet
its goals
Someone who participates in the
management process by planning,
organizing, leading, or controlling the
organization's resources
Keep three balls rolling …

Quality
Cost
Customer Satisfaction
 Managerial Skills
Conceptual skills
 The ability to analyze and diagnose a situation and
distinguish between cause and effect
Human skills
 Theability to, understand, alter, lead, and control the
behavior of other individuals and groups
Technical skills
 The specific knowledge and techniques required to
perform an organizational role
 Levels of Management

What are different levels

of management? Let’s
discuss!
Levels of Managers

Top
Managers

Middle
Managers

First-line
Managers
 Managerial Skills & Managerial
Level

Top
manager

Middle
manager

First-line
manager

Conceptual Interpersonal Technical

Skills Skills Skills
 Managerial Roles

1. Interpersonal Roles

2. Informational Roles

3. Decisional Roles
 BASIC MANAGERIAL ROLES AND
SKILLS

 Interpersonal roles
 figurehead attends activities to represent
the organization;
 leader encourages employees to improve
productivity and shows them how to do it;
 liaison coordinates the activities of two or
more people, groups of people, or
organizations.
 BASIC MANAGERIAL ROLES AND
SKILLS
 Informational roles
 monitor actively seeks information that
may be of value to the organization;
 disseminator transmits information to
others in the organization;
 spokesperson transmits information about
the organization to people outside the
organization.
 BASIC MANAGERIAL ROLES AND
SKILLS
 Decisional roles
 entrepreneur develops new ideas and initiates changes
in the organization;
 disturbance handler handles problems that arise such

as strikes, copyright infringements, and energy

shortages;
 resource allocator determines who should receive the

available resources and who should have access to the

manager's time;
 negotiator represents the organization in a negotiation

setting such as collective bargaining for a union

contract or developing an agreement with a consultant.
 Remember!

It’s not enough to know

about managing… you
need to be prepared to do
it!
 Managing People

All managers must be concerned with activities like….

Staffing (hiring and firing)

Retention (motivating people)

Development (encourage & train)

Adjustment (alternative arrangements)

Managing change (burning issue of today)

Management & HRM

HR is part of
Management!
 HR Professionals’
Responsibilities

Establish HRM procedures

Develop/choose HRM methods

Monitor/evaluate HRM practices

Advise/assist managers on HRM-

related activities
 HRM can help manage…

Productivity (increasing performance)

Operations (cohesive linking)

Relationships (between diff. levels of mgt / dept)

Conflict (help handling conflict)

Stress (managing stress)

Reward systems (help motivate people)

Effective
Effective Effective
Effective
HRM
HRM Organization
Organization