Академический Документы
Профессиональный Документы
Культура Документы
Quality
• Quality is Conformance with requirements
• Quality is fitness for purpose
• Quality is fitness for use
• Quality is user dependent
• Customer Focus.
• Leadership.
• Involvement of People.
• Process Approach.
• System Approach to Management.
• Continual Improvement.
• Factual Approach to decision Making.
• Mutually beneficial supplier relationships.
Quality Management System
• Resource Management - Assign the right person to the job. Create and
maintain positive workspace.
Standardization”
ISO Core Standards
Method
Quality
manual
(Level A)
Quality Management
System Procedures
(Level B)
Work Instructions, Process maps and
other documents for QMS
(Level C)
• Initiating an Audit
• Conducting document review
• Preparing for onsite activities
• Conducting onsite activities
• Preparing, approving and distributing the
audit report
• Complete the audit
• Conducting the audit Follow-up.
Audit Plan Sample Template
Audit Plan
Audit objective
Audit criteria and reference documents
Audit scope - Coverage
Area and aspects
Dates and places for audit activities
Audit meeting Times
Allocation of resources for critical areas.
Audit Template
• Purpose:
• Dept/Function:
• Auditee:
• Auditor:
• Date & Time:
• Remarks/comments:
Types of Checklist
• Bulleted
• specific Question
• "Look AT" and "Look FOR" Model
Sample Template "Look AT" and
"Look FOR" Model
Audit Finding
Template