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EXPLANATION ABOUT THE

COMMUNICATION
 DEFINITION.
 PROCESS OF COMMUNICATION.
 FUNCATIONS OF COMMUNICATION.
 REASONS FOR BUSINESS COMMUNICATION.
 EXAMPLE S OF COMMUNICATION CHANNELS.

BHUPENDRA PARAJULI
MBS I SEMESTER SECTION – A
(ROLL NO.7)
Communication is simply the act of transferring information from one place,
person or group to another. Every communication involves (at least) one
sender, a message and a recipient. These include our emotions, the cultural
situation, the medium used to communicate, and even our location.
The best definition of communication is - “communication is the process of
passing information and understanding from one person to another.” In
simple words it is a process of transmitting and sharing ideas, opinions, facts,
values etc. from one person to another or one organization to another .

 There are four main categories or communication styles


including verbal, nonverbal, written and visual:
 Verbal
 Nonverbal
 Written
 Visual
 PROCESS & FUNCATION OF COMMUNICATION

 PROCESS OF COMMUNICATION:
The process of communication refers to the
transmission or passage of information or message
from the sender through a selected channel to the
receiver overcoming barriers that affect its pace.
The process of communication is a cyclic one as it
begins with the sender and ends with the sender in the
form of feedback. Following figure can easily defined
the above definition.
 Functions of Communication:
 Instrumental. Used to ask for something.
 Regulatory. Used to give directions & direct others.
 Interactional. Used to interact & converse with others in a social manner.
 Personal. Used to express a state of mind or feelings about something.
 Heuristic.
 Imaginative.
 Informative.

 
 Reasons Business Communication
 Communication Produces Better Results for Everyone Involved.
 Communication Helps your Attorney Make the Right Decisions.
 Communication Saves Money.
 Communication Saves Time.
 Communication Alleviates Problems before they Arise.
 Communication is Therapeutic
COMMUNICATION CHANNELS.
 
Effective communication plays an important role in
business to inform and influence
behavior. Communication channels refer to the medium
you use to send a message, such as the telephone or
email. Effective communication requires selecting an
appropriate communication channel to send your
message. Communication channels include face-to-
face communication, broadcast media,
mobile channels, electronic communication and
written communication. These are the main
communication channel for the business organization.
 Face-to-Face or Personal Communication.
 Broadcast Media Communications.
 Mobile Communications Channels.
 Electronic Communications Channels.
 Written Methods of Communication.

BHUPENDRA PARAJULI. MAHENDRA MULTIPLE CAMPUS


ROLL NO. 7 DHARAN
MBS 1ST SEMESTER

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